Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
2
2
years of professional experience
Work History
SO1
City of Danville
Danville , VA
04.2022 - 05.2023
Operated equipment and machinery according to safety guidelines.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Conducted testing of software and systems to ensure quality and reliability.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Identified needs of customers promptly and efficiently.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Exceeded customer satisfaction by finding creative solutions to problems.
Packer
Eastman
Fiel, Virginia
01.2021 - 03.2022
Recorded product, packaging and order information on forms and records.
Provided assistance in the assembly line when needed.
Responded promptly to customer complaints about packaging issues.
Collaborated with team members to meet packing deadlines during high-volume periods.
Verified labels for appropriate order numbers and item specifications.
Handled return shipments, repacking products as needed for resale or disposal.
Conducted routine maintenance on packing equipment to prevent malfunctions.
Operated machinery for wrapping, boxing, and labeling products.
Communicated with customer service representatives to resolve packing-related issues.
Assembled cartons, crates, and containers to prepare for shipping.
Weighed packages to determine shipping costs.
Labeled boxes, crates, and other containers accurately.
Managed stock of packing materials and supplies, requesting resupply as necessary.
Unpacked, verified and recorded incoming merchandise or material.