Dependable employee establishes rapport and trust with patients and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities.
Overview
20
20
years of professional experience
Work History
In Home Support Services
State Of California Department Of Social Services
10.2022 - Current
Maintained strong connections within caregiver community to gain continuous knowledge.
Replaced bandages, dressings, and binders to care for wounds and encourage healing.
Assisted with mobility exercises designed specifically for each client''s needs to enhance overall strength and balance.
Connect clients to resources and activities for their overall social wellness and development
Assisted with daily living activities, running errands, and household chores.
Ensured a safe and comfortable environment for clients through regular home maintenance and organization tasks.
Managed challenging behaviors effectively using de-escalation techniques, maintaining a calm environment for both the client and caregiver.
Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Provided mobility assistance such as walking and regular exercising.
Reduced hospital readmissions by providing timely in-home support services after client discharge from medical facilities.
Maintained detailed records of client progress, ensuring accurate information was available for healthcare providers and members of their support team.
Hospitality Manager
The Gubbio Project St. Boniface Church
03.2009 - 04.2020
Investigated guest challenges and sources of dissatisfaction to offer timely resolution.
Increased customer service ratings significantly through personable service.
Greeted guests upon arrival and offered assistance.
Established and upheld high standards, promoting great customer service and assistance to guests.
Respond to medical emergencies and provided healthcare kits
Monitor guest health and wellness to prevent overdoes and/or contact emergency responders if/when needed.
Provided safe sleep space for unhoused community members to foster basic needs for hygiene.
Art Editor and Journalist
Central City Xtra Newspaper
01.2004 - 01.2010
Prepared, wrote, and edited pieces to improve readability and impact people in the Tenderloin
Identify people in the Tenderloin doing creative projects and share more about their lives with readers
Was able to write and share poetry in the newspaper
Was awarded prizes for poetry contest at the newspaper
Was able to meet, interview and publish articles about other artist in my community at the time
Education
Bachelor of English - American Literature
State University of New York - Harbur College
Binghamton, NY
05.1972
Skills
Heartsaver First Aid/CPR trained
Communication Assistance
Advocacy for social, physical wellness, medical, developmental care
Physical Stamina
Community activity coordinator for social-emotional support
Artistic
Poet
Trained in harm reduction and deescalation
Kathy Acker Creativity Award
2013 the Kathy Acker award was created and bestowed on avant-garde community artist who have not always gotten their due of recognition for work often under looked, of all disciplines for their groundbreaking, unconventional, cutting edge and community oriented accomplishments.
Associate Governmental Program Analyst at State of California, Department of Social ServicesAssociate Governmental Program Analyst at State of California, Department of Social Services
Program Technician II/Case Records Technician at State of California, Department of Social ServicesProgram Technician II/Case Records Technician at State of California, Department of Social Services