Summary
Overview
Work History
Education
Affiliations
Timeline
Generic

Edward Bronner

Philadelphia,PA

Summary

Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs. People-oriented Shift Leader successful at executing new initiatives. Committed to creating workplace culture consistent with organization's mission and values. Continuously evaluates operations for safety concerns and implements strategies to reach targets. Reliable Shift Supervisor bringing [Number] years of experience as team leader. Well-versed in setting goals, training new employees and monitoring performance. Superb communicator with team members and managers of all levels. Dedicated Shift Leader promotes quality assurance, issue resolution and team collaboration. Excels at troubleshooting and supervising talented teams. Works to facilitate teams to develop action plans to address issues and presents solutions to management and key stakeholders. Positive and upbeat [Job Title] knowledgeable about safety standards, customer relations and inventory management. Highly professional, team-oriented and proactive in organizing workflows and resources to meet shift demands. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

22
22
years of professional experience

Work History

Security Officer

Metro One Loss Prevention Services Group
Philadelphia, PA
11.2023 - Current
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
  • Checked for safety hazards and took corrective action when necessary.
  • Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
  • Monitored premises and recorded activity in daily officer reports.

Shift Supervisor

CVS Pharmacy
Philadelphia, PA
10.2002 - 11.2023
  • Monitored staff performance to ensure quality standards were met.
  • Assigned tasks to team members based on their strengths and skill sets.
  • Resolved customer complaints in a timely manner.
  • Maintained accurate records of daily transactions and deposits.
  • Developed strategies for improving operational efficiency and customer service levels.
  • Coordinated with other departments to ensure smooth workflow between shifts.
  • Communicated clearly with employees regarding job duties, expectations, and policies.
  • Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
  • Served as a role model for other employees by demonstrating professional behavior at all times.
  • Provided feedback to employees regarding their performance in order to improve productivity.
  • Reviewed employee time sheets for accuracy prior to submitting them for payroll processing.
  • Addressed any issues that arose during the shift in a proactive manner.
  • Assisted customers with product selection when needed.
  • Completed opening and closing duties to facilitate business operations.
  • Assisted upper management with daily operations to meet standards of service and quality.
  • Resolved customer complaints and reported issues to senior management.
  • Coordinated shift workers for inventory receiving, auditing and restocking.
  • Patrolled work areas to inspect operations, identify concerns and implement corrective actions.
  • Monitored security and enforced loss prevention strategies during shift.
  • Supervised and led employees to maintain productivity and customer service levels.
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
  • Delegated tasks to employees and monitored activities and task completion.
  • Complied with company safety procedures, policies and regulations to promote safe working environment.
  • Handled escalated customer concerns and emergencies in absence of manager or supervisor.
  • Mentored and coached staff by giving employees suggestions and feedback to improve job performance.
  • Upheld company standards and compliance requirements for operations.

Education

GED -

William Penn
Broad And Girard
05.1994

Affiliations

  • Learning to daytrade stocks and start a youtube account to showcase what i have learned to give hope to others who may be learning as i am. Learning to sell on amazon.

Timeline

Security Officer

Metro One Loss Prevention Services Group
11.2023 - Current

Shift Supervisor

CVS Pharmacy
10.2002 - 11.2023

GED -

William Penn
Edward Bronner