Edward Brown
Phoenix,AZ
Summary
Deep expertise in maintaining cleanliness and order in hospitality environments. Ensures high standards in all tasks, emphasizing teamwork and adaptability to meet changing needs. Skilled in time management, attention to detail, and customer service. Known for reliability and strong commitment to achieving results.
Overview
20
20
years of professional experience
Work History
Housekeeping Room Attendant
Inn Of The Mountain Gods Resort and Casino
07.2013 - 04.2019
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
2nd Cook
The Inn of the Mountain Gods
04.2011 - 11.2018
- Contributed to positive team dynamics by effectively communicating with coworkers and supporting their needs during busy shifts.
- Enhanced kitchen efficiency by streamlining food preparation and cooking processes.
- Worked closely with the front-of-house team to address customer inquiries or concerns swiftly.
- Collaborated with Head Chef to develop new recipes and menu items, increasing customer satisfaction.
Stocker
Bashas'
08.1999 - 05.2000
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
Education
High School Diploma -
Crownpoint High School
Crownpoint, NM05-1998
Skills
- Customer service
- Cleaning bathrooms
- Guest relations
- Vacuuming and sweeping
- Mopping floors
- Window cleaning
- Dusting surfaces
- Health and safety
- Emergency protocols
- Cart management
- Linen replacement
- Hospitality standards knowledge
Timeline
Housekeeping Room Attendant
Inn Of The Mountain Gods Resort and Casino
07.2013 - 04.2019
2nd Cook
The Inn of the Mountain Gods
04.2011 - 11.2018
Stocker
Bashas'
08.1999 - 05.2000
High School Diploma -
Crownpoint High School
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