Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Edward Brown

Huntsville,AL

Summary

Goal-driven criminal justice major, with a minor in psychology. Skilled in retail operations and customer service, with hands-on experience as a Front End Team Member. Strong abilities in maintaining store presentation standards, managing point-of-sale systems, and resolving customer issues promptly. Demonstrated skill in team leadership, fostering positive work environments and enhancing overall productivity. Noteworthy contributions include improving customer satisfaction through efficient front-end management practices.

Overview

2
2
years of professional experience

Work History

Front End Team Member

Walmart
Huntsville, AL
01.2025 - 04.2025
  • Responsible for ensuring a seamless and positive customer experience through efficient service, accurate transactions, and maintaining front-end operations. My role combined cashier duties, self-checkout assistance, and customer interaction to support store efficiency and satisfaction.
  • Resolved issues related to front-end components of the store.
  • Coordinated with managers to verify compliance with all procedures.
  • Greeted customers warmly upon entry, provided directions or assistance, and ensured a welcoming store environment.

Fulfillment Center Warehouse Associate

Amazon
Joliet, IL
05.2024 - 08.2024
  • Ensured compliance with established safety procedures when operating machinery or performing physical tasks within the warehouse environment.
  • Unloaded materials from trucks using forklifts and pallet jacks.
  • Operated a variety of material handling equipment including electric pallet jacks, hand-held scanners, shrink-wrap machines and conveyor systems.
  • Communicated effectively with team members on matters related to work assignments.

Technology Consultant

Target
Homewood , IL
04.2023 - 09.2023
  • Resolved customer issues related to software applications or hardware components in a timely manner.
  • Trained personnel on the use of new technologies or enhanced features of existing technologies.
  • Managed multiple concurrent projects while meeting all deadlines.
  • Participated in regular meetings with team members and management staff to discuss progress on ongoing projects.

Education

Bachelor of Science - Criminal Justice, Minor in Psychology

Alabama A&M University
Normal, AL
05-2026

Skills

  • Customer service
  • Case management
  • Team collaboration
  • Visual merchandising
  • Research
  • Policy writing

Affiliations

Impact of Community-Based Programs on Recidivism, Criminology Course, 09/01/24, 10/01/24, Analyzed how rehabilitation programs (e.g., job training, counseling) reduce reoffending in Huntsville. Conducted data collection, case studies, and policy analysis; contributed findings to class research report. Huntsville Policy Study, American Government Course, 11/01/23, 12/01/23, Led a student research team attending local government meetings to study public fund allocations. Tracked project timelines, budget priorities, and conducted policy research for academic evaluation. Volunteer, The Community and You Course, 01/01/23, 05/01/24, Participated in campus and community clean-up and beautification projects. Fostered environmental responsibility and civic engagement through teamwork and hands-on service.

Timeline

Front End Team Member

Walmart
01.2025 - 04.2025

Fulfillment Center Warehouse Associate

Amazon
05.2024 - 08.2024

Technology Consultant

Target
04.2023 - 09.2023

Bachelor of Science - Criminal Justice, Minor in Psychology

Alabama A&M University
Edward Brown
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