Edward Brown
Northern Arizona Healthcare
1
Language
1
Certification
15
years of professional experience
Dedicated and dynamic professional with a proven track record of effective communication and problem-solving skills. Adaptable to physically challenging and high-stress environments, I excel in collaborating with diverse teams. Eager to leverage my expertise in a customer service role, aspiring to forge a meaningful career with a premier company.
Work History
Hospital Security Officer
10 Months- Responded promptly to security incidents, effectively managing emergency situations.
- Monitored premises to ensure safety and security for patients, staff, and visitors.
- Conducted routine patrols to deter criminal activity and maintain a secure environment.
- Assisted in implementing safety protocols and procedures in compliance with healthcare regulations.
Self Employed
10 Months- Pursued self-employment through Uber and gig economy platforms, providing flexible transportation and delivery services.
- Utilized self-employment via Uber and various gig economy platforms, delivering packages for Amazon Flex to meet customer needs.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Security Worker and Shuttle Driver
3 Months- Ensured safety and security of staff and clients through effective vehicle transportation, conducting vehicle inspections and maintaining daily logs before and after shifts, while performing vehicle patrols and security duties around the premises.
- Provided safe transportation for passengers using 10 and 12 passenger vans.
- (Seasonal)
Self Employed
7 Months- Delivered food for Uber Eats and Door Dash, ensuring timely service and customer satisfaction.
- Engaged in multiple roles across security, labor, and food service industries.
- Executed diverse roles in security, labor, and food service, adapting to various work environments.
- Assisted with sound engineering for venues and small studios.
- Collaborated on multiple projects across industries, enhancing operational support and execution.
- Provided sales support in diverse environments.
- Cleared tables and assisted customers in busy dining environments.
- Utilized time for travel and professional development during career break.
Correctional Officer
8 Months- Executed vehicle patrols in designated areas to monitor inmate activities. conducted via government vehicle around the prison.
- Documented incidents and maintained accurate records to support inmate behavior management.
- Conducted vehicle patrols to ensure safety and security around prison facilities.
- Conducted regular inspections of facilities for security and safety hazards.
Security Officer
1 Year 4 Months- Conducted foot and vehicle patrols to enhance safety and security of parks and buildings.
- Operated a company security vehicle during 8-12 hour shifts across the city.
- Demonstrated ability to communicate effectively with team members and handle difficult situations calmly.
- Provided excellent customer service and maintained a safe environment for patrons.
Security Correctional Officer
4 Months- Assisted in intake process of new inmates by conducting interviews and processing paperwork to ensure accurate documentation and smooth entry.
- Maintained detailed records of inmate behavior and incidents.
- Maintained detailed records of inmate behavior and incidents to support safety protocols and inform staff actions.
- Participated in training sessions on crisis intervention and de-escalation techniques to enhance response effectiveness during high-stress situations.
Security Officer
2 Years 4 Months- Responded to security incidents, documenting actions taken in incident reports to ensure thorough record-keeping.
- Managed access control systems and monitored surveillance cameras.
- Maintained security logs and documentation to ensure compliance with company policies and procedures.
- Ensured secure access to premises for authorized personnel. systems and monitored surveillance cameras.
- Conducted vehicle patrols via company vehicle.
INFANTRYMAN
6 Years- Executed orders from fire team leader promptly and accurately.
- Participated in fire prevention safety training to enhance team safety protocols.
- Made timely decisions during emergencies to ensure team safety.
CUSTOMER SERVICE REPRESENTATIVE
1 Year 4 Months- Provided accurate information to answer questions, troubleshoot issues, and resolve complaints, enhancing customer experience.
- Efficiently address customer service inquiries in a timely and accurate fashion, whilst using excellent communication and problem-solving skills to assure customer satisfaction on every call.
- Addressed customer service inquiries promptly and accurately, leveraging communication and problem-solving skills to ensure high customer satisfaction.
- Maintained accurate records of customer interactions and transactions, including inquiries, complaints, and comments.
PAINTER/HELPER
8 Months- Explored innovative methods for executing trades in customer service painting.
- Communicated daily with clients in a professional manner to provide solutions for their housing/painting needs e.g. if a customer had an issue with a paint job, accidental stains, unsatisfied with the color, or needed repair, my team and I were responsible for correcting the problem.
- Operated the company vehicle to transport materials to the work site and returned it in proper condition.
PAINTER/HELPER
7 Months- Prepared surfaces, cleaned tools, and painted alongside residential crew, contributing to client satisfaction with completed paint jobs.
- Assisted in preparing surfaces for painting, ensuring proper cleaning and priming techniques were followed.
- Mixed and matched paint colors according to specifications, enhancing overall project quality.
- Supported lead painters by organizing tools and materials at job sites for efficient workflow.
PAINTER/HELPER
2 Months- Supported painting projects for residential and commercial properties, ensuring high-quality finishes through surface preparation, precise paint mixing, and effective application using sprayers and rollers.
- Assisted in surface preparation and cleaning for optimal paint adhesion
- Mixed paints and stains according to specifications, ensuring color accuracy
- Operated painting tools, including brushes and rollers, to apply finishes effectively
PAINTER/HELPER
3 MonthsSelf Employed
1 Year 2 Months- Operated a personal music studio, producing and recording tracks for various artists.
- Generated earnings through side projects, assisting local artists with mixing and mastering music, setting up sound for community venues, and traveling across southwestern United States to pursue career in audio engineering.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
FOOD AND BEVERAGE SERVER
3 Months- Took orders from patrons, ensuring accurate and timely service of food and beverages.
- Checked with customers to confirm meal satisfaction and addressed any concerns promptly.
- Prepared tables for meals, setting up linens, silverware, and glassware for an inviting dining experience.
Certified Nurse Assistant
7 Months- Delivered compassionate care to enhance quality of life for patients in long-term care facility.
- Supported activities of daily living, ensuring patients' comfort and dignity during bathing and grooming.
- Monitored and documented vital signs and patient progress to maintain accurate health records.
Education
GED
Skills
Van driving experience
CPR/First Aid
Familiar with firearms and firearms safety
Time management
Communication
Excellent problem solver
Safe vehicle operation
Excellent Communication skills
Verbal communication
Crisis intervention techniques
Verbal communication
Customer service
Friendly
positive attitude
Problem-solving
Physically able to work any task
Certification
- DOT Physical
- First aid and CPR
LANGUAGES
Spanish
Timeline
Hospital Security Officer
Northern Arizona Healthcare
09.2025 - CurrentRead More
Self Employed
Self Employed
11.2024 - 09.2025Read More
Security Worker and Shuttle Driver
Aramark
07.2024 - 10.2024Read More
Self Employed
Self Employed
12.2023 - 07.2024Read More
Correctional Officer
State of Arizona, Department of Corrections
03.2023 - 11.2023Read More
Security Officer
American Guard Services
11.2021 - 03.2023Read More
Security Correctional Officer
CoreCivic
06.2021 - 10.2021Read More
Security Officer
G4S/Allied Universal
01.2019 - 05.2021Read More
CUSTOMER SERVICE REPRESENTATIVE
AFNI
09.2017 - 01.2019Read More
PAINTER/HELPER
Wiese Painting
01.2017 - 09.2017Read More
PAINTER/HELPER
DSM
05.2016 - 12.2016Read More
PAINTER/HELPER
Arizona Painting
02.2016 - 04.2016Read More
PAINTER/HELPER
Nelson Greer
10.2015 - 01.2016Read More
INFANTRYMAN
ARMY NATIONAL GUARD
08.2014 - 08.2020Read More
FOOD AND BEVERAGE SERVER
XANTERRA SOUTH RIM LLC
07.2013 - 10.2013Read More
Self Employed
Self Employed
06.2013 - 08.2014Read More
Certified Nurse Assistant
Manor Care
03.2011 - 10.2011Read More
Pima Community College
GED
Read More