Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Edward Brusic

Clearwater Beach,FL

Summary

Motivated business professional bringing 35 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.

Overview

40
40
years of professional experience

Work History

Business Owner

Brusic - Rose, Inc.
01.1984 - 04.2019
  • Consulted with customers to assess needs and propose optimal solutions.
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
  • Managed over 50 production employees.
  • Trained and motivated employees to perform daily business functions
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers
  • Introduced new methods, practices, and systems to reduce turnaround time
  • Enhanced company profitability by reducing overhead costs and negotiating favorable contracts with suppliers
  • Established strong customer relationships through excellent communication and attentive service
  • Implemented efficient systems for inventory management, order processing, and shipping logistics
  • Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices
  • Fostered an inclusive workplace culture that valued diversity, collaboration, and continuous learning
  • Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered
  • Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately throughout the team
  • Interacted well with customers to build connections and nurture relationships
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills
  • Trained new employees on proper protocols and customer service standards
  • Trained and guided team members to maintain high productivity and performance metrics
  • Assisted in recruiting, hiring and training of team members
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization
  • Prepared bank deposits and handled business sales, returns and transaction reports

Business Owner

Fiber ProTector Of Chicago
05.2019 - 12.2023
  • Prepared bank deposits and handled business sales, returns and transaction reports.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
  • Trained and motivated employees to perform daily business functions.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Conducted target market research to discover customer needs and analyze competitor trends.
  • Worked with marketing teams to create print and online advertisements to bring in new customers.
  • Prepared annual budgets with controls to prevent overages.
  • Assessed damaged materials and notified maintenance personnel of needed repairs.
  • Conducted audit inspections and independent checks to verify parts and materials.
  • Increased client satisfaction by implementing innovative business strategies and streamlining processes.
  • Expanded market reach with targeted marketing campaigns and strategic partnerships.
  • Developed a high-performing team through effective recruitment, training, and performance management.
  • Boosted revenue by identifying new business opportunities and diversifying product offerings.
  • Established strong customer relationships through excellent communication and attentive service.
  • Optimized workflow by analyzing operational data and implementing process improvements.
  • Fostered an inclusive workplace culture that valued diversity, collaboration, and continuous learning.
  • Achieved consistent growth in annual revenue through strategic planning and execution of sales initiatives.
  • Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
  • Secured long-term sustainability of the business through prudent financial management practices such as cash flow optimization, cost control, and strategic investments.
  • Interacted well with customers to build connections and nurture relationships.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Trained new employees on proper protocols and customer service standards.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Assisted in recruiting, hiring and training of team members.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.

Education

Bachelor of Arts - Business Management

Lewis University
Romeoville, IL
05.1980

Skills

  • Business Planning
  • Project Management
  • Quality Assurance
  • Business Development
  • Employee Training
  • Employee Development

Timeline

Business Owner

Fiber ProTector Of Chicago
05.2019 - 12.2023

Business Owner

Brusic - Rose, Inc.
01.1984 - 04.2019

Bachelor of Arts - Business Management

Lewis University

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Edward Brusic