Edward Burns
Statesboro,GA
Summary
I am an ambitious, motivated, and driven person who loves to win, learn and grow. An innovative thinker and confident decision maker who loves to see people succeed and accomplish their goals with a positive attitude. Work experience includes Sales, Finance, marketing, real estate investment, property management, teaching, public speaking, recruiting, employee management, and more. A goal of mine is to make an impact in people's lives; to give back in ways that are valuable and beneficial for everyone.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Internet Sales Manager
Jimmy Britt CDJR
Statesboro, GA
05.2023 - Current
- Spearheaded daily Internet Sales operations, including lead distribution, appointment setting, and prospect management across multiple CRM platforms (VinSolutions, CallRail, and Enterprise Performance dashboards).
- Regularly tracked and reported KPI performance metrics, including appointment set/show ratios, lead conversions, and daily outbound activity to ensure optimal team productivity.
- Conducted daily team training and coaching sessions; facilitated one-on-ones, performance reviews, and improvement plans to drive accountability and sales effectiveness.
- Personally set and confirmed hundreds of sales appointments monthly, often stepping in to assist with hot leads when staffing was limited ensuring no opportunity was lost.
- Managed cross-department communication between virtual and in-store teams to maintain operational alignment and improve customer response times.
- Led daily audits and reviews of communication dashboards, follow-ups, and unresolved inquiries to ensure all leads were contacted and properly tracked.
- Participated in and completed NADA Sales Management and Leadership courses, focusing on dealership operations, team leadership, and strategic growth.
- Maintained high-performance culture through daily checklist execution, appointment board updates, video checks, and heat case escalation reviews.
- Collaborated with leadership to review staffing needs and team morale insights, consistently offering input that improved overall department performance and retention.
Inside Sales Manager
Lightstream Tech
Salt Lake City, UT (remote)
05.2022 - 04.2023
- Build sales pipeline and source new sales opportunities through inbound lead follow-up and outbound cold calls and emails. Proactively prospect for new business opportunities within a specific set of named accounts.
- Collaborate with Sales and Marketing and keep up to date with the local Go-To-Market and business priorities.
- Navigate org charts through outbound prospecting to identify new opportunities. Identify key buying influencers within these prospects to determine budget and timeline.
- Research markets and industries to identify potential customers and makes first contact
Sales/Finance Coach
EchoPark Automotive
Atlanta, GA
01.2020 - 05.2022
- Delivered direct lien-to consumer loan recommendations to 100+ customers with customized auto loan plans
- Pull research and data points from internal tools to deliver insights, trend reporting and comparative analysis
- Managed internal analysis dashboards to track team’s efficiency and provide weekly analysis report with data insight to improve our process, functionality, and timing.
- Maintained one of the highest gross incomes for backend, including finance reserve as well as lifestyle products.
Internet Sales Manager
Larry H. Miller Super Ford
01.2019 - 01.2020
- Recognized by clients on Google and DealerRater to be a top performing advisor for working on behalf of the customer to find the best deal possible, resulting in closing business and happy clientele.
- Created templates for sales reps and worked directly with TrueCar, USAA, Costco Auto and many others Consistently made 50 + phone calls a day averaging 10 - 12 deals in a 90 day period. Resulting in team success and internet sales vs leads percentage remaining above the mark
- Consistently made 50 + phone calls a day averaging 10 - 12 deals in a 90 day period. Resulting in team success and internet sales vs leads percentage remaining above the mark
- Keep detailed records of proactive prospecting, activities and lead status within CRM System
Asst. Manager
Post Properties
01.2015 - 01.2016
- Showed and leased homes in mid-rise apartment complex with 100+ units, maintaining 85%-90% occupancy rate
- Handled 30+ incoming calls per day, qualifying prospective residents, determining their needs, and securing lease agreements
- Processed applications quickly and efficiently, leading to more successful rentals
- Collected, accurately documented, and deposited rent payments, security deposits, and other rental fees
Education
Bachelor of Science - Major: Sport & Event Mgt. Minor: Business & CIS
Elon University, School of Business
Elon, NC05.2014
Skills
- Data Entry and Maintenance
- CRM Software
- Customer Data Confidentiality
- Verbal and Written Communication
- Social Media Marketing
- Sales Force
- Yardi
- DealerSocket/E-lead
- Adobe Creative Suite
- CMS, HTML5, CSS
- Business Strategies
Affiliations
Detroit Lions, NFL GreenBay Packers, NFL Calgary Stampeders, CFL Panasonic Impulse, X-League Tucson Sugarskulls,IFL Salt Lake City Eagles, IFL
Certification
Azure Sales Fundementals
Meet Google Cloud Sales Credential
Finance & Warranty Professional JM&A Group
NADA Sales Manager and Leadership
Additional Information
Alamance Youth Leadership
Tutor, 2010 - 2015
Newlin Elementary School
Youth developer, 2010-2015
Now Influencing, LLC.
Marketing, 2018-Present
Timeline
Internet Sales Manager
Jimmy Britt CDJR
05.2023 - Current
Inside Sales Manager
Lightstream Tech
05.2022 - 04.2023
Sales/Finance Coach
EchoPark Automotive
01.2020 - 05.2022
Internet Sales Manager
Larry H. Miller Super Ford
01.2019 - 01.2020
Asst. Manager
Post Properties
01.2015 - 01.2016
Bachelor of Science - Major: Sport & Event Mgt. Minor: Business & CIS
Elon University, School of Business