Summary
Overview
Work History
Education
Skills
Websites
Affiliations
Certification
Additional Information
Timeline
Generic

Edward Burns

Statesboro,GA

Summary

I am an ambitious, motivated, and driven person who loves to win, learn and grow. An innovative thinker and confident decision maker who loves to see people succeed and accomplish their goals with a positive attitude. Work experience includes Sales, Finance, marketing, real estate investment, property management, teaching, public speaking, recruiting, employee management, and more. A goal of mine is to make an impact in people's lives; to give back in ways that are valuable and beneficial for everyone.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Internet Sales Manager

Jimmy Britt CDJR
05.2023 - Current
  • Spearheaded daily Internet Sales operations, including lead distribution, appointment setting, and prospect management across multiple CRM platforms (VinSolutions, CallRail, and Enterprise Performance dashboards).
  • Regularly tracked and reported KPI performance metrics, including appointment set/show ratios, lead conversions, and daily outbound activity to ensure optimal team productivity.
  • Conducted daily team training and coaching sessions; facilitated one-on-ones, performance reviews, and improvement plans to drive accountability and sales effectiveness.
  • Personally set and confirmed hundreds of sales appointments monthly, often stepping in to assist with hot leads when staffing was limited ensuring no opportunity was lost.
  • Managed cross-department communication between virtual and in-store teams to maintain operational alignment and improve customer response times.
  • Led daily audits and reviews of communication dashboards, follow-ups, and unresolved inquiries to ensure all leads were contacted and properly tracked.
  • Participated in and completed NADA Sales Management and Leadership courses, focusing on dealership operations, team leadership, and strategic growth.
  • Maintained high-performance culture through daily checklist execution, appointment board updates, video checks, and heat case escalation reviews.
  • Collaborated with leadership to review staffing needs and team morale insights, consistently offering input that improved overall department performance and retention.

Inside Sales Manager

Lightstream Tech
05.2022 - 04.2023
  • Build sales pipeline and source new sales opportunities through inbound lead follow-up and outbound cold calls and emails. Proactively prospect for new business opportunities within a specific set of named accounts.
  • Collaborate with Sales and Marketing and keep up to date with the local Go-To-Market and business priorities.
  • Navigate org charts through outbound prospecting to identify new opportunities. Identify key buying influencers within these prospects to determine budget and timeline.
  • Research markets and industries to identify potential customers and makes first contact


Sales/Finance Coach

EchoPark Automotive
01.2020 - 05.2022
  • Delivered direct lien-to consumer loan recommendations to 100+ customers with customized auto loan plans
  • Pull research and data points from internal tools to deliver insights, trend reporting and comparative analysis
  • Managed internal analysis dashboards to track team’s efficiency and provide weekly analysis report with data insight to improve our process, functionality, and timing.
  • Maintained one of the highest gross incomes for backend, including finance reserve as well as lifestyle products.

Internet Sales Manager

Larry H. Miller Super Ford
01.2019 - 01.2020
  • Recognized by clients on Google and DealerRater to be a top performing advisor for working on behalf of the customer to find the best deal possible, resulting in closing business and happy clientele.
  • Created templates for sales reps and worked directly with TrueCar, USAA, Costco Auto and many others Consistently made 50 + phone calls a day averaging 10 - 12 deals in a 90 day period. Resulting in team success and internet sales vs leads percentage remaining above the mark
  • Consistently made 50 + phone calls a day averaging 10 - 12 deals in a 90 day period. Resulting in team success and internet sales vs leads percentage remaining above the mark
  • Keep detailed records of proactive prospecting, activities and lead status within CRM System

Asst. Manager

Post Properties
01.2015 - 01.2016
  • Showed and leased homes in mid-rise apartment complex with 100+ units, maintaining 85%-90% occupancy rate
  • Handled 30+ incoming calls per day, qualifying prospective residents, determining their needs, and securing lease agreements
  • Processed applications quickly and efficiently, leading to more successful rentals
  • Collected, accurately documented, and deposited rent payments, security deposits, and other rental fees

Education

Bachelor of Science - Major: Sport & Event Mgt. Minor: Business & CIS

Elon University, School of Business
Elon, NC
05.2014

Skills

  • Data Entry and Maintenance
  • CRM Software
  • Customer Data Confidentiality
  • Verbal and Written Communication
  • Social Media Marketing
  • Sales Force
  • Yardi
  • DealerSocket/E-lead
  • Adobe Creative Suite
  • CMS, HTML5, CSS
  • Business Strategies

Affiliations

Detroit Lions, NFL GreenBay Packers, NFL Calgary Stampeders, CFL Panasonic Impulse, X-League Tucson Sugarskulls,IFL Salt Lake City Eagles, IFL

Certification

Azure Sales Fundementals

Meet Google Cloud Sales Credential

Finance & Warranty Professional JM&A Group

NADA Sales Manager and Leadership

Additional Information

Alamance Youth Leadership
Tutor, 2010 - 2015
Newlin Elementary School
Youth developer, 2010-2015
Now Influencing, LLC.
Marketing, 2018-Present

Timeline

Internet Sales Manager

Jimmy Britt CDJR
05.2023 - Current

Inside Sales Manager

Lightstream Tech
05.2022 - 04.2023

Sales/Finance Coach

EchoPark Automotive
01.2020 - 05.2022

Internet Sales Manager

Larry H. Miller Super Ford
01.2019 - 01.2020

Asst. Manager

Post Properties
01.2015 - 01.2016

Bachelor of Science - Major: Sport & Event Mgt. Minor: Business & CIS

Elon University, School of Business

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