Edward Brown
Dallas,USA
Summary
Skilled Electronics Technician with more than 15 years in technical and electronics repair. Known for resolving complex issues, improving customer experiences, and implementing operational enhancements. Consistently delivered cost savings and profit growth. Interested in a position within electronics technology to apply leadership and technical skills effectively.
Overview
20
20
years of professional experience
1
1
Certification
Work History
AVIONICS TECHNICIAN
Anduril Industries
Atlanta, Georgia
04.2023 - Current
- Conduct training and provide support for main stack assembly, elevating operational efficiency.
- Load firmware and software onto embedded flight control systems for optimal performance.
- Construct and modify avionic sub-assemblies according to technical drawings and work instructions.
- Fabricate cable harnesses based on detailed technical specifications.
- Partner with electrical and manufacturing engineering teams alongside quality assurance to drive process enhancements.
PRODUCTION REPAIR TECHNICIAN
Automated Logic Controls (Carrier)
Kennesaw, GA
07.2020 - 04.2023
- Troubleshot and validated functionality of analog, digital, and microprocessor electronic circuits using systematic automated systems and fixtures to ensure reliable performance.
- Reworked, soldered, and de-soldered SMT and THT components to ensure optimal functionality and reliability in production environments.
- Collaborated with engineers to identify product quality issues and apply effective resolutions.
- Accurately documented service reports and maintenance logs to maintain comprehensive records for quality assurance and process improvement.
PRODUCTION SUPPORT TECHNICIAN II
Fiserv (Formally First Data)
Marietta, GA
03.2020 - 07.2020
- Repaired subassemblies and printed circuit boards to maintain operational efficiency.
- Utilized documented procedures for precise replacement of electronic or mechanical components within equipment.
- Conducted comprehensive functionality tests of point of sale units after downloading appropriate test program.
REPAIR TECHNICIAN II/RETAIL REPAIR TECHNICIAN
C-Spire Wireless-Central Triage & Phone Repair
Ridgeland, MS
08.2012 - 12.2019
- Executed refurbishment, repair, and troubleshooting on wireless devices, enhancing device performance and customer satisfaction.
- Performed warranty repairs, ensuring compliance with company requirements and minimizing turnaround time.
- Obtained and maintained necessary certifications to uphold technical proficiency.
- Coached technicians on inventory management, phone testing, and software restoration, improving overall team proficiency.
CUSTOMER ACCOUNT EXECUTIVE
Comcast Advanced Solutions Center
Madison, MS
08.2009 - 08.2012
- Analyzed subscriber account histories and trouble tickets to identify and address recurring issues.
- Resolved service issues through effective communication and problem-solving.
- Coordinated technician schedules to ensure timely resolution of service-related problems.
- Diagnosed and resolved issues with digital voice and high-speed internet services to enhance customer satisfaction.
SUPPORT TECHNICIAN
Siemens Power Transmission and Distribution
Richland, MS
07.2006 - 07.2009
- Executed hands-on troubleshooting and repair of MJ-XL Voltage Regulator Control Panel.
- Collaborated regularly with Engineering Team to address technical challenges.
- Documented repair processes to enhance efficiency of future technical support actions.
Education
Bachelor of Science - Industrial Electronics Technology
Jackson State University
Jackson, MississippiSkills
- Surface Mount Technology (SMT) and Through Hole Technology (THT) soldering
- Electronic troubleshooting and testing
- Quality Inspections and Diagnostics
- Technical drawing interpretation
- Cable harness assembly
- Inventory management
- CRM software proficiency
- Quality assurance
- Problem solving
Certification
IPC-A-610 Certification, Anduril Industries, 2025
Timeline
AVIONICS TECHNICIAN
Anduril Industries
04.2023 - Current
PRODUCTION REPAIR TECHNICIAN
Automated Logic Controls (Carrier)
07.2020 - 04.2023
PRODUCTION SUPPORT TECHNICIAN II
Fiserv (Formally First Data)
03.2020 - 07.2020
REPAIR TECHNICIAN II/RETAIL REPAIR TECHNICIAN
C-Spire Wireless-Central Triage & Phone Repair
08.2012 - 12.2019
CUSTOMER ACCOUNT EXECUTIVE
Comcast Advanced Solutions Center
08.2009 - 08.2012
SUPPORT TECHNICIAN
Siemens Power Transmission and Distribution
07.2006 - 07.2009
Bachelor of Science - Industrial Electronics Technology
Jackson State University