Edward Callison

• Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
• Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
• Managed budget implementations, employee evaluations, and contract details.
• Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
• Formulated policies and procedures to streamline operations.
• Developed and implemented strategies to increase sales and profitability.
• Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
• Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
• Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
• Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
• Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
• Implemented operational strategies and effectively built customer and employee loyalty.
• Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
• Enhanced customer satisfaction with introduction of customer feedback system, leading to service improvements and repeat business.
• Negotiated with suppliers to secure better pricing, reducing operational costs while maintaining product quality.
• Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
• Assisted in recruiting, hiring and training of team members.
• Interacted well with customers to build connections and nurture relationships.
• Oversaw a complete PIP of the property and brought it up to brand standards

• Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
• Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
• Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
• Enhanced team collaboration and communication by introducing new project management tool, leading to more efficient project completions.
• Fostered culture of continuous improvement, introducing regular review sessions that boosted team performance and morale.
• Led team to exceed sales targets, implementing motivational incentives and comprehensive training programs.
• Managed purchasing, sales, marketing and customer account operations efficiently.
• Reported issues to higher management with great detail.
• Negotiated price and service with customers and vendors to decrease expenses and increase profit.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Monitored daily cash discrepancies, inventory shrinkage and drive-off.
• Brought this property back to the brand standards of IHG

I moved to Bozman to take over a very busy hotel for Lambert Hotel management this was right after Covid and they were having problems to get and retain a staff.

I was able to restaff the hotel and get it back on course until the ownership could get the property sold.

This hotel was a 146 unit property that was a brand hotel but only did railroad business. We had Union Pacific railroad crews 24 hours a day. We turned the rooms every eight hours.

When I got to the property they were going through a new manager about every three months and was in the proceess of losing the railroad contract.

I was able to bring the property together and stop the loss of the contract by fixing all the problems of the hotel and getting a well trained staff that took care of the workers. This was my first time running a property like this. It was a little like running a dormitory full of grown men and women.

• Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
• Championed continuous improvement initiatives that enhanced operational performance across all departments.
• Developed and executed comprehensive employee training program, elevating staff skills and improving service delivery.

I was contacted by this company because they were having real bad problems with this hotel with drugs, guns, prostitution, theft and staff. They had gone through several managers in a year.

I went in and took over this property and started to solve the problems. Made friends and contacts with the Glendale police and started to do some sting operations to ge rid of the drugs and the prostitution and the other problems the hotel was having.

There was and incident on the 18th of December that caused me to be no longer employeed by this company.

Details can be shared in person.

I took over this property when it was at the start of changing over from a Holiday Inn Express to a full service Holiday Inn.

I oversaw the complete remodel of this 164 unit property from the begining to the opening of the property. I was in total charge of the construction, purchasing of the FF&E and the opening of the property. I did the hiring and training of the staff, the setting up of the sales dept. and the training of the staff. I wrote the menus for the restaurant and bar.

• Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
• Optimized supply chain logistics, ensuring timely delivery of products and significantly reducing transportation costs.
• Spearheaded development of new market strategy, significantly enhancing brand recognition and customer base with innovative advertising campaigns.
• Trained and guided team members to maintain high productivity and performance metrics.
• Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
• Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
• Formulated policies and procedures to streamline operations.
• Developed and implemented strategies to increase sales and profitability.
• Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
• Negotiated with suppliers to secure better pricing, reducing operational costs while maintaining product quality.

My wife bought and sold distressed properties and turned them around and sold them. We bought some properties from the RTC when all of the Savings and Loans went bellie up and the goverment had so many repossed hotels they were the nations inkeeper.

This gave us an opportunity to buy hotels at the right price and work hard and turn them around and resell them for a profit