Edward Castillo
Anaheim,Ca.
Summary
Dynamic operations leader with a proven track record at Ultimate Extreme Services, adept in QuickBooks Enterprise for financial management and data analysis. Skilled in enhancing team productivity and fostering client relationships, I drive efficiency and profitability through strategic oversight and proactive problem-solving. Committed to maintaining high standards of service and compliance.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Operations Supervisor
Ultimate Extreme Services
Orange County, CA
04.2015 - Current
- Oversaw day-to-day operations, enhancing efficiency across all projects and service accounts.
- Managed and supervised 10 to 13 crews to ensure optimal performance and productivity.
- Conducted bi-weekly safety meetings to enforce compliance and promote a safe work environment.
- Maintained excellent customer service standards, fostering strong client relationships.
- Managed profit and loss statements to monitor financial performance and drive profitability.
- Forecasted potential issues and developed proactive solutions to mitigate risks.
Operations/Division Manager
CAM Services
Los Angeles, CA
11.2010 - 03.2015
- Monitored monthly and yearly profit and loss statements to ensure financial accuracy.
- Supervised a team of 16 area managers and about 90 to 115 field workers across over 1200 locations.
- Reviewed contracts, inspection reports, and offer letters for final approval.
- Managed daily operations to drive efficiency and productivity.
- Maintained high customer service standards to enhance client satisfaction.
- Addressed and evaluated client complaints to facilitate resolution.
- Developed efficient protocols that optimized daily workload management.
- Created detailed Excel formulas for presentations to support data analysis.
Regional Property Manager
Fusion PMC
Los Angeles, CA
03.2006 - 10.2010
- Conducted quarterly and yearly performance reviews to foster professional growth of staff members.
- Supervised and trained over seven employees, enhancing team productivity.
- Managed accounting and collected monthly rent for six additional properties.
- Directed marketing and promotions for property to increase visibility.
- Oversaw leasing consultants to maximize occupancy rates.
- Implemented legal notices and inspection forms to ensure compliance.
- Executed move-in and move-out inspections, maintaining property standards.
- Maintained quality control of building structures and apartment homes, including maintenance work orders.
Fleet/Warehouse Manager
Dynalectric KDC Systems, Inc.
Los Alamitos, CA
04.2001 - 02.2006
- Managed over 200 daily shipping and receiving orders via UPS, FedEx, and commercial trucks.
- Coordinated logistics for 35 to 40 daily deliveries, optimizing routes and schedules.
- Ensured inventory accuracy and organization within warehouse operations.
- Trained in ISO 9000:2000 standards for effective quality management practices.
- Administered weekly paycheck distribution to job sites for timely employee compensation.
- Oversaw high-cost work orders to maintain budgetary efficiency.
- Conducted tool service and quality control across four divisions, enhancing operational performance.
- Established vendor accounts and nurtured professional relationships to support procurement.
Education
Associates Degree -
Santa Ana College
Santa Ana, CA01.2008
School Diploma -
NOCCCD High
Fullerton, CA06.2004
Skills
- QuickBooks Enterprise for P&L and reports
- Microsoft Office Suite proficiency
- Data analysis and reporting
- Document creation and management
Certification
- CPR/ First Aid
- Risk Management
- Building, Staff and vendor management
Languages
Timeline
Operations Supervisor
Ultimate Extreme Services
04.2015 - Current
Operations/Division Manager
CAM Services
11.2010 - 03.2015
Regional Property Manager
Fusion PMC
03.2006 - 10.2010
Fleet/Warehouse Manager
Dynalectric KDC Systems, Inc.
04.2001 - 02.2006
Associates Degree -
Santa Ana College
School Diploma -
NOCCCD High