Edward Chaisson
Appleton,WI
Summary
Strategic leader and Army veteran with over 23 years of experience in aviation logistics, project management, and workforce development. Currently pursuing a Master of Science in Aeronautics, with a specialization in Aviation Cyber Security. Proven ability to manage large-scale, multimillion-dollar projects with precision and excellence, ensuring the security, confidentiality, integrity, and availability of critical systems. Exceptional communicator and leader, with a track record of driving security improvements and influencing cross-functional teams. Seasoned Project Manager with experience in executing complex projects within diverse industries. Proven ability to drive teams toward achieving project goals while adhering to timelines and budgets. Demonstrated strengths include strategic planning, risk management, and stakeholder communication. Past work has resulted in successful project completion, improved efficiency, and significant cost savings.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Service Center Coordinator
Gulfstream
Appleton, USA
07.2022 - Current
- Lead multimillion-dollar service and refurbishment projects for Gulfstream aircraft, ensuring compliance with cybersecurity and regulatory standards
- Developed and implemented strategies for maintaining the security and integrity of aircraft-related systems, coordinating with internal and external partners
- Managed post-departure customer experience with a focus on feedback, project assurance, and adherence to security protocols, maintaining a 96% customer satisfaction rate
- Oversaw the integration of cybersecurity best practices into project workflows, aligning with FAA and OEM standards
- Monitored service/ vendor contracts ensuring Gulfstream recover 100% of all monies associated with materials and contracted labor
- Expertly managed projects worth over $10M of revenue consisting of aircraft from all over the world including United States and foreign government programs
- Maintained a 96% customer satisfaction survey rating well exceeding the Gulfstream standard by 16 percent
Director of Aviation Logistics
Fort Knox, USA
07.2020 - 07.2022
- Advised senior leadership on the effectiveness of aviation operations and maintenance programs, including the analysis of security and risk management protocols
- Led a team responsible for overseeing a major aviation maintenance program, including the management of a $160M contract, ensuring compliance with cybersecurity standards
- Applied trend analysis to identify supply chain vulnerabilities, leading to a 30% improvement in transportation efficiencies and reduced risk exposure
- Led 4 personnel in overseeing a major regional aviation maintenance program supporting departments with 280 aircraft across 5 Middle Eastern countries
- Applied trend analysis to identify issues and failures within the supply chain, leading to recommendations that improved transportation efficiencies by 30%
- Identified capabilities gaps and spurred deployment of the maintenance department to Kuwait to bridge the gap, enabling more aircraft to return to service thus increasing organizational readiness by 23%
- Facilitated the movement of 150 aircraft in and out of operational locations, enabling the maintenance department to reset helicopters quickly and return them to their divisions
Director of Aviation Materiel & Maintenance
Katterbach, Germany
06.2017 - 06.2020
- Managed a diverse staff of 7 providing maintenance support to data collection and analysis departments operating across Europe in support of the North Atlantic Treaty Organization (NATO) objectives
- Recovered financial credit assets of $12M annually, enabling the continuation of flight operations during times of budgetary constraints
- Oversaw accountability, issue, receipt, and monitoring of a warehouse containing $53M in inventory used to support 57 aircraft worth over $900M
- Coordinated with operations, maintenance, transportation, and additional departments to fulfill customer requests for equipment and supplies
- Executed $49M flying hour budget with precision, meeting all fiscal year targets
- Developed a European-wide parts database that allowed 8 aviation departments to share specialized repair parts, thereby improving readiness by 13%
- Identified and retrograded excess and obsolete repair parts, allowing the organization to recover $1.4M
- Worked with U.S
- Army Corps of Engineers to develop a $3.6M parts storage facility leading to saving $600K annually in costs associated with corrosion damage
Director of Aviation Maintenance
Savannah, USA
09.2014 - 05.2017
- Led and supervised 140 staff in various career fields in providing maintenance support to aerial exploitation departments functioning in global operations
- Accounted for and monitored $205M+ of assets and equipment
- Collaborated with logistics directors from external departments to develop strategic plans to move assets into Iraq from Kuwait, resulting in a 40% decrease in customer wait time
- Developed 12 standard operating procedures for all aspects of maintenance providing clarity to the military, civilian, and contracted staff
- Managed the Aviation Maintenance program that included 24 military staff, 35 contractors, and 12 aircraft while maintaining a 97% readiness rate in 2 different regions
- Enabled the execution of over 250 aerial intelligence-gathering operations totaling 3K hours of collection time leading to the successful completion of over 45 objectives
Senior Instructor & Course Developer
Fort Eustis, USA
06.2011 - 08.2014
- Managed 4 instructors responsible for teaching 200 Programs of Instruction for 520 students annually
- Determined and implemented revised tracking procedures to maximize effectiveness and efficiency in monitoring a variety of required tasks and training modules
- Initiated and conducted robust quality assurance inspections on training records to ensure full compliance with higher headquarters and local requirements
- Developed and executed a plan to send training teams to 12 locations worldwide to train maintainers on new helicopters models before their fielding
- Efforts resulted in $1.2M savings in travel fees and ensured departments were prepared to maintain newly fielded aircraft
Education
Graduate Certificate - Project Management
Embry-Riddle Aeronautical University
09.2025
Master of Science (M.S.) - Aeronautics with Specialization in Aviation Cyber Security
Embry-Riddle Aeronautical University
03.2025
Skills
- Aircraft cybersecurity
- Risk Management
- Leadership and team management
- Budget analysis
- Customer relationship management (CRM)
- Logistics management
- Project management
- Agile methodology
- Value stream mapping
- Operations management
Certification
- Demonstrated Master Logistician, SOLE The International Society of Logistics
- Certified Lean Practitioner, Six Sigma Global Institute
Awards
- Bronze Star Medal
- Meritorious Service Medal (2)
- Army Commendation Medal (7)
- Joint Service Achievement Medal
- Army Achievement Medal (4)
Military Training
- Aviation Maintenance Officer
- Airframe & Powerplant Program Technical Training
- Basic Instructor & Instructor Evaluator
- Contracting Officer’s Representative with a Mission Focus
- Lean Six Sigma Concepts & Process
- Training & Education Developer Middle Management
Timeline
Service Center Coordinator
Gulfstream
07.2022 - Current
Director of Aviation Logistics
07.2020 - 07.2022
Director of Aviation Materiel & Maintenance
06.2017 - 06.2020
Director of Aviation Maintenance
09.2014 - 05.2017
Senior Instructor & Course Developer
06.2011 - 08.2014
Graduate Certificate - Project Management
Embry-Riddle Aeronautical University
Master of Science (M.S.) - Aeronautics with Specialization in Aviation Cyber Security
Embry-Riddle Aeronautical University
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