Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Edward Clodfelter

Winston-Salem,NC

Summary


Friendly Cosmetologist with 35 years of experience in hair care. Exceptional knowledge of haircare trends with outstanding attention to detail and commitment to individualized client care. Dedicated to maintaining clean and professional workspaces for customer comfort. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

26
26
years of professional experience

Work History

Cosmetologist

Supercuts
10.2022 - 03.2023
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Demonstrated high level of customer service to increase retention and satisfaction.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
  • Processed payments, entering sales in register for prompt customer service.
  • Grew sales with great work ethic, individualized beauty care plans and positive attitude.
  • Maintained client treatment records and designed long-term care programs for return customers.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Developed new techniques to improve appearance of customer and provide different looks.
  • Researched latest trends in hair and makeup to stay updated on color, style, and technique.
  • Performed eyebrow shaping to provide symmetry and remove unwanted hair.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Developed loyal following of clients by providing high-quality services.
  • Maintained regular client list and successfully handled walk-in customers.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
  • Offered professional cuts and color services to salon customers.
  • Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
  • Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
  • Attended hair shows, classes and seminars to stay up-to-date on latest trends.
  • Demonstrated thorough knowledge of all salon products and services.
  • Provided pre- and post-service consultations to accurately assess clients' needs.
  • Styled hair for customers for special events and occasions.
  • Increased revenue through effective customer service and inventory management.
  • Developed creative techniques to provide clients with latest hairstyles.
  • Utilized latest techniques in balayage, ombre, highlights and color correction.
  • Trained salon staff in traditional hair coloring.

Cashier

Bojangles
10.2018 - 08.2022
    • Greeted customers entering store and responded promptly to customer needs.
    • Built relationships with customers to encourage repeat business.
    • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
    • Worked flexible schedule and extra shifts to meet business needs.
    • Welcomed customers and helped determine their needs.
    • Helped customers complete purchases, locate items, and join reward programs.
    • Restocked and organized merchandise in front lanes.
    • Answered questions about store policies and addressed customer concerns.
    • Worked closely with shift manager to solve problems and handle customer concerns.
    • Performed cash, card and check transactions to complete customer purchases.
    • Operated cash register to record transactions accurately and efficiently.
    • Handled cash with high accuracy and took care to check bills for fraud.
    • Used POS system to enter orders, process payments and issue receipts.
    • Learned duties for various positions and provided backup at key times.
    • Worked with floor team and managers to meet wide range of customer needs.
    • Responded promptly to requests for assistance, spills and customer inquiries.
    • Maintained current knowledge of store promotions and highlighted sales to customers.
    • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
    • Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.

Cosmetologist

Hair Cuttery Salon
08.1997 - 08.2009
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Demonstrated high level of customer service to increase retention and satisfaction.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Answered phone calls and emails to schedule client appointments.
  • Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
  • Processed payments, entering sales in register for prompt customer service.
  • Grew sales with great work ethic, individualized beauty care plans and positive attitude.
  • Maintained client treatment records and designed long-term care programs for return customers.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Developed new techniques to improve appearance of customer and provide different looks.
  • Researched latest trends in hair to stay updated on color, style, and technique.
  • Performed eyebrow shape to provide symmetry and remove unwanted hair.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Developed loyal following of clients by providing high-quality services.
  • Maintained regular client list and successfully handled walk-in customers.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
  • Offered professional cuts, color services and extensions to salon customers.
  • Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
  • Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
  • Attended hair shows, classes and seminars to stay up-to-date on latest trends.
  • Demonstrated thorough knowledge of all salon products and services.
  • Provided pre- and post-service consultations to accurately assess clients' needs.
  • Styled hair for customers for special events and occasions.
  • Increased revenue through effective customer service and inventory management.
  • Developed creative techniques to provide clients with latest hairstyles.
  • Utilized latest techniques in balayage, ombre, highlights and color correction.

Education

Cosmetology - Cosmetology

Career Beauty College
Statesville, NC
05.1981

Skills

  • Body Hair Removal
  • Standard Waxing Understanding
  • Hair Conditioning and Styling
  • Hair Coloring Expertise
  • Dye and Tint Application
  • Build Customer Relationships
  • Women's Haircuts
  • Chemical Applications
  • Bald Fades
  • Product Upselling
  • Color Matching Mastery
  • Outstanding Client Retention
  • Familiarity with Hair Relaxers
  • Beard Trimming
  • Salon Management
  • Scalp Massages
  • Sell Hair Care Products

Additional Information

Future Goal: Obtain Instructor's License for Cosmetology.

Past Employment: 35 years of cosmetology experience and customer service. Willing to discuss all past employment opportunities and experience.

Timeline

Cosmetologist

Supercuts
10.2022 - 03.2023

Cashier

Bojangles
10.2018 - 08.2022

Cosmetologist

Hair Cuttery Salon
08.1997 - 08.2009

Cosmetology - Cosmetology

Career Beauty College

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Edward Clodfelter