Seasoned technical professional with extensive experience in systems engineering and field service support. Strong record of diagnosing complex failures, restoring operations, and training others on reliable repair and maintenance practices.
Work History
Senior Principal Systems Development Engineer
30 Years 5 Months
Dell Technologies | 01.1996 - 06.2026
Reviewed technical designs to ensure scalability, security, and operational readiness.
Mentored junior engineers through guidance on best practices, fostering a positive work environment that encouraged professional growth.
Collaborated with cross-functional teams to integrate new features into existing products, increasing customer satisfaction levels.
Defined technical requirements for product design, validation, and release readiness.
Reduced operational costs through process improvements, resource optimization, and innovative solutions.
Senior Field Service Engineer
17 Years 8 Months
Prime Computer | 05.1978 - 01.1996
Diagnosed and resolved complex hardware and system failures in field environments.
Installed, configured, and tested computer equipment to restore customer operations.
Coordinated preventive maintenance to reduce repeat service disruptions.
Trained junior technicians on repair procedures, diagnostics, and safety standards.
Systems Maintenance Senior/Principal Engineer at National Grid Corporation of the PhilippinesSystems Maintenance Senior/Principal Engineer at National Grid Corporation of the Philippines