Edward Coy
Surprise,AZ
Summary
Reliable Bartender with background in both high-volume and intimate bar settings. Skills include mixology, customer service, cash handling, inventory management and team collaboration. Known for creating unique cocktails that enhance dining experience and increase customer satisfaction. Proven ability to improve bar operations and contribute to business growth.
Overview
20
20
years of professional experience
Work History
Bartender
Barrel Room at State 48
Surprise, AZ
09.2023 - Current
- Displayed and retained extensive knowledge of liquors, wines and entrees.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
Bartender
Fortunes Kitchen
La Quinta, CA
01.2021 - 06.2022
- Resolved customer complaints in a professional manner.
- Poured wine, beer and cocktails for patrons.
- Managed accurate bar tabs and processed cash and credit card transactions.
General Manager
La Spiga
Palm Desert, CA
12.2018 - 09.2020
- Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
- Directed and coordinated restaurant activities to obtain optimum customer service and strong employee development.
- Resolved customer complaints in a professional manner.
- Worked in close collaboration with team members to ensure customers received high-quality service.
Freelance Mixologist
Young's Market
Tustin, CA
01.2011 - 06.2020
- Keeping abreast of trends in mixology, spirits, wines, craft beers, so as to provide knowledgeable advice to customers when requested.
- Researched current trends in mixology in order to remain up-to-date on industry standards.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Manager
Roy's Hawaiian Fusion
Rancho Mirage, CA
09.2004 - 04.2016
- Ensured compliance with all food safety regulations and sanitation standards.
- Developed strategies for improved operational efficiency and customer satisfaction.
- Maintained detailed records of sales transactions and daily shift reports.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
Education
Some College (No Degree) - Business
Northern Virginia Community College
Annandale, VASkills
- Health codes compliance
- Basic accounting
- Safe service compliance
- Bar restocking
- Mixology
- Sales expertise
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Bartender
Barrel Room at State 48
09.2023 - Current
Bartender
Fortunes Kitchen
01.2021 - 06.2022
General Manager
La Spiga
12.2018 - 09.2020
Freelance Mixologist
Young's Market
01.2011 - 06.2020
Manager
Roy's Hawaiian Fusion
09.2004 - 04.2016
Some College (No Degree) - Business
Northern Virginia Community College
Similar Profiles
Kayla RamirezKayla Ramirez
Manager at 18th Barrel Tasting RoomManager at 18th Barrel Tasting Room
JAZZMIN COPEJAZZMIN COPE
Supervisor/Wine Director/Server Lead/Event Assistant at The Barrel Room & Urge Taphouse and KitchenSupervisor/Wine Director/Server Lead/Event Assistant at The Barrel Room & Urge Taphouse and Kitchen
Jaime PenkhusJaime Penkhus
General Manager at State 48 Brewery - TaphouseGeneral Manager at State 48 Brewery - Taphouse