EDWARD CRAIG
Jacksonville,FL
Summary
Seasoned Cloud Architect with experience designing, implementing, and managing secure cloud infrastructure. Skilled in Digital Transformation and Cloud Adoption and Management, with a focus on Cloud Architecture, Governance, Security/Compliance, Networking, IaaS/PaaS/SaaS solutions and Product deployment pipelines and protocols. Previous roles enabled significant improvements to entire organizations cloud reliability and efficiency, optimizing cloud presence leveraging cloud experience and success history with 500 cloud customers/projects. Strong understanding of cloud architecture principles with ability to identify opportunities for business growth through technological advancement. Excellent with C-level communication and collaboration for IT vision, strategy and budget alignment.
Overview
15
15
years of professional experience
Work History
CLOUD SOLUTION ARCHITECT, PRINCIPAL
NueVista
Jacksonville, USA
02.2022 - Current
- Develop and Design AWS & Microsoft Azure initiatives
- Led Architects and business in securing and developing Microsoft D365/MS Azure solutions and integrating services hosted in both cloud and on-premises environments
- Led and deployed IT Security and Compliance initiatives including but not limited to: CIS, CAF, NIST, ISO 27001 controls, AWS Control Tower, Guardrails, AWS Policies, SSO (Azure IdP), Azure Management Groups, Azure Blueprints, Policies and Initiatives, Zero-Trust (ZTNA 2.0) framework design, Environment isolation/ Micro-sementation, Palo Alto / Panorama deployment, Wiz Security/Compliance (SaaS) tool, Vulnerability remediations, M365 Data Loss Prevention policies, Palo Alto BPA scans, draft deployment project plans
- Oversee monitoring of Azure cloud-based systems for high-availability, performance, reliability, security, cost management, etc
- Architected and Managed entire organizations Azure Intune/MDM solutions to adhere to organizational polices and frameworks
- Draft Multi-cloud/IaCode pipeline Architectural Diagrams and hands-on implementation efforts following
- Develop future-state roadmaps and cloud strategies for customer-based opportunities
Principal Cloud Infrastructure Architect
Beacon Hill Staffing Group LLC.
Jacksonville, FL
11.2023 - 06.2024
- Designed and implemented a secure network infrastructure architecture for The Walt Disney Company to ensure compliance with security protocols.
- Developed systems diagrams, plans and technical documentation for the implementation of new network infrastructure components.
- Conducted capacity planning analysis to identify areas for improvement in current network architectures.
- Monitored performance metrics to detect anomalies or issues with existing networks and proposed solutions to address them.
- Collaborated with system engineers and developers to plan, design, deploy, maintain and troubleshoot complex enterprise-level networks.
- Provided technical guidance on the selection of appropriate hardware and software components for network infrastructures based on customer requirements.
- Evaluated vendor products and services related to networking technologies such as routers, switches, firewalls for Microsoft Azure, Amazon Web Services and Google Cloud Platform.
- Configured, tested and deployed multiple routing protocols including OSPF, BGP and EIGRP across various sites.
- Implemented VoIP technologies such as SIP and H.323 along with QoS policies in order to provide efficient voice communication over IP networks.
- Assisted in developing strategies to improve scalability of network architectures while maintaining high availability standards.
- Performed regular maintenance activities such as firmware upgrades, patching and troubleshooting of various networking devices like routers and switches.
- Investigated emerging trends in networking technology such as SD-WAN and Cloud Computing in order to recommend suitable solutions for customers' needs.
- Defined access control policies at layer 3 level using ACLs for securing critical applications from external threats.
- Researched best practices for designing highly available WANs that span multiple geographic locations around the world.
- Architected cost-effective solutions by leveraging existing resources within an organization's IT environment while meeting their business objectives.
- Deployed Network Address Translation rules on firewall devices allowing internal users access public web servers securely.
- Planned, developed, and implemented IT solutions focused on areas.
- Created short- and long-term strategies for different business areas.
- Collaborated with business analysts and department leaders to collect and define requirements, determine constraints, and develop initial plans.
- Verified stability, security and scalability of system architecture.
- Advised on project costs, concepts or design changes.
- Utilized Python to handle debugging and automation scripting tasks.
CLOUD SOLUTION ARCHITECT, PRINCIPAL
Applied Information Science
Jacksonville, USA
06.2021 - 02.2022
- Culminated Organizational efforts with client facing engagement for pre- and post-sales initiatives
- Led Engineering teams in developing zero trust solutions and integrating Microsoft Azure clouds (government and commercial) with services hosted in both cloud and on-premises environments
- Guided and assisted Azure Engineers in defining and implementing Azure cloud-based solution architectures
- Oversee monitoring of Azure cloud-based systems for availability, performance, reliability, security, cost management, etc
- Using tools like Azure Monitor, Cost Management, Azure Log Analytics, Azure Trusted Advisor, Microsoft InTune, Science Logic, Dynatrace, AppDynamics, or similar
- Develop future-state roadmaps and cloud strategies for customer-based opportunities
- Led customer-based efforts consisting of upgrading, installing, and configuring monitoring solutions for Azure IaaS (infrastructure as a service) Windows and Linux servers and PaaS services like Azure SQL, etc
CLOUD INFRASTRUCTURE DIRECTOR / AUGMENT CONSULTANT
OCEANS IT & Advisory Services | HCL
Jacksonville, USA
07.2018 - 02.2021
- Director of all Cloud computing migration/configuration efforts and projects, documented service toolkits, and reported status updates to management
- Developed IT Architecture roadmaps/project plans and implementation guides for O365/Azure/AWS solutions with support pre and post documentation
- Researched and identified Data Architecture, Application Architecture, Network Architecture, Infrastructure Architecture, and Business Architecture to propose transition plans to suggested cloud service platforms
- Architected Microsoft Solutions: Microsoft InTune, Microsoft 365, Azure DevOps, Microsoft EntraID, Microsoft Sentinel, Microsoft Defender for Cloud
- Developed and deployed Hybrid Cloud solutions with resiliency and scalability options
- Configured and assisted respective teams for cross-platform technologies to support deployed Cloud environments
- Established connections and secured communications to all cloud environments, planned and performed SharePoint Online migrations leveraging ShareGate
ENTERPRISE CLOUD ARCHITECT, PRINCIPAL (CONAULTANT)
JEA
Jacksonville, USA
02.2019 - 01.2021
- Hired by and reported to CIO / IT Directors throughout duration of contract
- Worked closely with FBI to assist in governmental/investigatory efforts for high-profile initiatives
- Develop implementation cloud/security architectures and multi-cloud networking solutions (within AWS/Azure cloud services) and utilize PaaS, SecDevOps, and Advanced Application coding to create a modernization IT roadmap
- Direct and manage critical resources and infuse key Infrastructure technologies (Windows and Linux IaaS, Security, Networking, etc.), and Application Development and SecDevOps technologies (e.g., App Service, containers, serverless, cloud native, etc.) as appropriate
- Architected and deployed Microsoft Azure Intune solution for entire organizations mobile device platforms
- Engaged / Negotiated Azure P2 licenses via Microsoft Partnership relationship
- Evaluate JEA's knowledge of the Azure and AWS (Amazon Web Services) Cloud platform and overall cloud readiness to support resources through a structured learning plan and ensure delivery through partners
- Partner with Cloud Solution Architects in developing complex end-to-end Enterprise solutions on the Microsoft Azure/O365 and AWS platforms
- Data Loss Prevention strategies using Azure P1/P2 licenses, CheckPoint CloudGuard SaaS, M365 Mobility/Security/EndPoint licenses, MS InTune, M365 DLP SaaS services
- Collaborate with technology teams to analyze Cloud adoption risk implications, both Cyber and Operational Technology risks
MANAGER, ENTERPRISE ARCHITECTURE/CONSULTANT
Advanced Disposal Services, Inc
Jacksonville, USA
10.2017 - 05.2018
- Led and directed the entire IT Architectural Engineering/Operations teams toward innovative revenue-generating business solutions while driving enhanced customer experience within all IT platforms
- Designed and facilitated the entire Datacenter remediation project, including re-architecture and relocation ($4 million-dollar project), while leveraging cloud-computing platforms/technologies and networking technologies for lower-level environments/disaster recovery (DR/BCP) solutions to minimize data center footprint
- Founded and led the IT Innovation team and gained insights into business operations and functions
- Prepared and presented PowerPoint decks to the management team and business executives regarding the status of current and future projects and factors affecting production business systems
- Successfully reduced IT operations outages due to misconfigurations and deviations from best practice approaches within three months of coming on board
MICROSOFT PRINCIPAL SOLUTIONS ARCHITECT/MANAGER
PC Connection Services
Jacksonville, USA
12.2012 - 10.2017
- Company Overview: Pre/Post-Sales Solutions
- Served as the technical Leader for On-premises and Cloud services and Architect/Engineer for Pre/Post sales engagements
- Completed projects under projected timeframes and generated return business with suggestive selling practices for sensible IT enterprise solutions
- Designed and implemented Microsoft/Software Solutions for Large Enterprise corporations
- Created Statements of Work (SOWs) outlining project tasks and deliverables and proposed processes and cost justifications according to project-specific focus
- Rewarded and recognized by management for five years of outstanding performance and exceptional customer service
- Pre/Post-Sales Solutions
SR. ENTERPRISE ARCHITECT
Path Forward IT
Jacksonville, USA
07.2011 - 11.2012
- Recognized for outstanding performance and promoted to the highest Tier (Team of 4 Senior IT Architects) over an entire IT org of 100+ employees
- Handled executive decision-making and project management regarding Client-facing interaction and communications with practice managers, physicians, telecommunications companies, and circuit projects
- Managed MDM solutions
- Provided the Client with timelines of restoration of failed IT services and managed the escalation process in accordance with ITIL standards
- Identified and translated business requirements into systems qualities and repeatable design strategies and patterns, such as adaptability, scale-ability, availability, and re-usability
SENIOR NETWORK ENGINEER (HP CONTRACT POSITION)
Bank of America
Jacksonville, USA
02.2011 - 10.2011
- Managed daily configuration and advanced troubleshooting of routing protocols such as eBGP/iBGP, OSPF, EIGRP, Frame Relay, and IS-IS and served as an engineer for the entire Bank and Campus Area Network refresh project
- Supported and configured Cisco 6503, 6509, 6513, 3900, 2900, 2800 series routers and Cisco 6500, 4500, 3700, 3500 series switches
- Provided senior-level advanced routing, switching, and security support for the NOC team of 24 and remote support for onsite technicians daily
SENIOR SYSTEMS ARCHITECT
Cancer Specialists of North Florida
Jacksonville, USA
02.2011 - 07.2011
- Handled extensive design and architecture, product evaluations, core system development, and testing
- Directed various technical and project teams for system development, in-house and third-party integration, application and software development, and deployment
- Collaborated with various Business and Technical teams for design issues, technical knowledge transfer, and troubleshooting
SENIOR NETWORK ENGINEER
ION Solutions Inc.
Jacksonville, USA
04.2010 - 02.2011
- Provided technical Leadership and guidance to technical staff and ensured compliance with policies and regulations
- Performed analysis, capacity planning, and technical tuning of the network systems to improve performance, monitored utilization trends, and managed network performance
- Designed, configured, and maintained network infrastructure components and implemented Backup Technologies and solutions for disaster recovery
SENIOR NETWORK ENGINEER (CONTRACT POSITION)
Strategic Weapons Facility Atlantic (SWFLANT)
Jacksonville, USA
08.2009 - 03.2010
- Designed, analyzed, managed, configured, and maintained all LAN and WAN (SIPRnet and NIPRnet network) devices and handled Cisco switch and Router network architecture, implementation, and management
- Served as the only Cisco Engineer for the entire Kings Bay Naval Base and was promoted to Second Engineer in command over a 4-engineer team and help desk crew of 8 members
- Handled server and data migrations to new hardware, repaired domain controller replication, discovered issues, and fixed WSUS server console
Education
Bachelor of Arts - Organizational Leadership
Logos University
Jacksonville, FL08-2019
Skills
- Incident Response
- Virtualization Technologies
- Disaster Recovery Planning
- Cost Management
- Compliance and regulations
- Stakeholder Communication
- Performance Optimization
- Full-cycle sales process
- Contracts
- Problem-solving aptitude
- Sales process engineering
- Team Collaboration
- Relationship Building
- Interpersonal Skills
- Decision-Making
- Professionalism
- Proposal Development
- Compliance reviews
- Organizational Skills
- Strong technical acumen
- Adaptability and Flexibility
- Time Management
- Microsoft Visio
- Contract Preparation
- Documentation
- Excellent Communication
- Goal Setting
- Needs analysis
Timeline
Principal Cloud Infrastructure Architect
Beacon Hill Staffing Group LLC.
11.2023 - 06.2024
CLOUD SOLUTION ARCHITECT, PRINCIPAL
NueVista
02.2022 - Current
CLOUD SOLUTION ARCHITECT, PRINCIPAL
Applied Information Science
06.2021 - 02.2022
ENTERPRISE CLOUD ARCHITECT, PRINCIPAL (CONAULTANT)
JEA
02.2019 - 01.2021
CLOUD INFRASTRUCTURE DIRECTOR / AUGMENT CONSULTANT
OCEANS IT & Advisory Services | HCL
07.2018 - 02.2021
MANAGER, ENTERPRISE ARCHITECTURE/CONSULTANT
Advanced Disposal Services, Inc
10.2017 - 05.2018
MICROSOFT PRINCIPAL SOLUTIONS ARCHITECT/MANAGER
PC Connection Services
12.2012 - 10.2017
SR. ENTERPRISE ARCHITECT
Path Forward IT
07.2011 - 11.2012
SENIOR NETWORK ENGINEER (HP CONTRACT POSITION)
Bank of America
02.2011 - 10.2011
SENIOR SYSTEMS ARCHITECT
Cancer Specialists of North Florida
02.2011 - 07.2011
SENIOR NETWORK ENGINEER
ION Solutions Inc.
04.2010 - 02.2011
SENIOR NETWORK ENGINEER (CONTRACT POSITION)
Strategic Weapons Facility Atlantic (SWFLANT)
08.2009 - 03.2010
Bachelor of Arts - Organizational Leadership
Logos University