Edward De Jesus
Sales
SLATINGTON,PA
Summary
I have learned an incredible amount over the last ten years on how to truly become a problem solver. Nobody cares about products, they care about experiences, trust, proof, and understanding. I have been working year over year to become better at leveraging those core principles to partner with some of the world's largest brands to achieve success and therefore leading to my success.
“I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” ― Maya Angelou
Overview
13
13
years of professional experience
1
1
Certificate
Work History
Global Strategic Account Manager-Consumer Elec.
Sprinklr
02.2023 - Current
- Helping large Global Consumer Electronics Companies unify Sales, Service and Marketing by leveraging a unified platform.
Board Member
Lehigh Valley Sports Clinic
04.2023 - Current
- Building the future of coaches and athletes
- Lhvsc connects local collegiate and High School athletes to local youth programs
- This is a great mentorship opportunity and allows athletes to grow the sport they love while building their brand and earning money
Board Member
ProFinder LLC
06.2018 - Current
- A booking platform for consumers to find a trusted PRO at the right time for the right price with a few clicks
- Contractors get the added benefit of managing jobs, getting paid automatically when the job is complete with no hassle
- Disrupting the home services industry one job at a time
Global Strategic Account Director- FinServ
Sprinklr
07.2021 - 02.2023
- Helping two of the largest banks improve their Client Experience through digital and social transformation
- Banks and Credit Card companies are highly regulated making it harder for them to quickly innovate so helping them understand how to leverage our platform without risk was crucial.
- Helping my customers understand the value of data and how to incorporate unstructured data into their current ecosystem.
Strategic Account Manager- Service and Sales
Salesforce
02.2021 - 07.2021
- Built credibility and trust to influence client's buying decisions.
- Partnered with internal resources to present additional value and expertise to clients.
- Monitored sales performance metrics to achieve strategic account objectives.
- Generated pipeline to close revenue and attain quota.
Strategic Account Executive- Service
Salesforce
06.2020 - 02.2021
- Core CRM & Platform - Retail & CPG
- Salesforce, I am focused on helping the worlds largest retail brands transform their customer experience by offering a full 360 view of their customers with actionable insights and data
- Customer Experience | Strategic, Executive | Consumer Electronics &
- Retail
- Oracle
Enterprise Account Executive
Zendesk
02.2016 - 09.2017
- Zendesk is an industry leader in multi-channel support
- Zendesk helps support businesses by revolutionizing the customer experience and, supporting your internal departments to avoid unnecessary silos
- Driving a better support initiative is all possible by leveraging best in class data and analytics
- Zendesk analytics allows companies to pivot in the right direction with agility and fast time to value
Senior Enterprise Account Executive
Dun And Bradstreet
01.2012 - 02.2016
- Helping large organizations identify inefficiencies in their processes and improving for brand reputation, content management, technology management to maximize strategic growth initiatives
- Specialties:
- Data Governance
- Customer Data Strategies
- SaaS
- Data Quality
- Supply Chain Management
- Edward de Jesus - page 2
- Driving customer demanded results time and time again by identifying large business problem areas and solving with proper customer expectations and time restraints
- My out of the box thinking and strategic white boarding allows me to create solutions to deliver maximum return on investment.
Senior Sales Executive
ModSpace
01.2011 - 01.2012
- I was in charge of growing sales in the New England and New York territory
- Sales support for 3 outside sales representatives
- Met and exceeded monthly quotas every month
- Data and Pipeline management within Salesforce
- Uncover customer building opportunities while driving new business growth through out of the box thinking.
Project Coordinator/Sales
K.E.S.K Corp
10.2010 - 02.2011
- Estimating
- Drafting
- BluePrint Reading
- Vendor management
- RFP's
- RFI's
- Safety Compliance
- Sub Contractor on Boarding
- Bid Walk-Throughs
Education
Certification - Technology
Lehigh Carbon Community College
Allentown, PA2010
Construction Technology Certificate - Technology And Masonry Certification
International Masonry Institute
Drums, PA08.2008
Skills
- Balanced Work Ethic
- Strategic Planning
- Expectation Management
- Team Leadership
- Attention to Quality
- Effective Written and Verbal Communication
- Strategic Account Management
- Strategic Selling
Certification
CCSP
Level 3 US Lacrosse Certified
Certified Stone Mason
Salesforce Certified Service Cloud Consultant
Timeline
Board Member
Lehigh Valley Sports Clinic
04.2023 - Current
Global Strategic Account Manager-Consumer Elec.
Sprinklr
02.2023 - Current
Global Strategic Account Director- FinServ
Sprinklr
07.2021 - 02.2023
Strategic Account Manager- Service and Sales
Salesforce
02.2021 - 07.2021
Strategic Account Executive- Service
Salesforce
06.2020 - 02.2021
Board Member
ProFinder LLC
06.2018 - Current
Enterprise Account Executive
Zendesk
02.2016 - 09.2017
Senior Enterprise Account Executive
Dun And Bradstreet
01.2012 - 02.2016
Senior Sales Executive
ModSpace
01.2011 - 01.2012
Project Coordinator/Sales
K.E.S.K Corp
10.2010 - 02.2011
Certification - Technology
Lehigh Carbon Community College
Construction Technology Certificate - Technology And Masonry Certification
International Masonry Institute
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