Summary
Overview
Work History
Education
Skills
Timeline
Generic

Edward Denoo

Winchester,VA

Summary

A results-oriented achiever with a proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance. Experienced leader with a strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. He is also known for his collaborative approach and commitment to excellence.

Overview

2
2
years of professional experience

Work History

92A Automated Logistical Specialist

Virginia Army National Guard
05.2024 - Current
  • Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
  • Developed and implemented strategies to improve team productivity and efficiency.
  • Led improvement initiatives to advance operational efficiencies and increase revenue.
  • Handled day-to-day shipping and receiving overseeing more than [Number] packages per day.
  • Monitored progress of tasks to provide feedback for improvement.
  • Met or exceeded production goals and objectives by following strict procedures.
  • Maintained accurate records of team attendance and documented disciplinary actions.
  • Proven ability to learn quickly and adapt to new situations.
  • Monitored production levels and implemented measures to increase output.

Solution Specialist

MobileLink USA – Cricket Wireless
01.2023 - Current
  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concern
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services.

Cashier

Five Below
01.2024 - 05.2024
  • Restocked and organized merchandise in front lanes.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Welcomed customers and helped determine their needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Addressed customer needs and made product recommendations to increase sales.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Built relationships with customers to encourage repeat business.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Processed refunds and exchanges in accordance with company policy.
  • Operated cash register to record transactions accurately and efficiently.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Used POS system to enter orders, process payments and issue receipts.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Learned duties for various positions and provided backup at key times.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Handled cash with high accuracy and took care to check bills for fraud.

Retail Salespersons

Shoe Department
11.2022 - 11.2022
  • Exchange merchandise for customers and accept returns
  • Watch for and recognize security risks and thefts and know how to prevent or handle these situations
  • Clean shelves, counters, and tables
  • Inventory stock and requisition new stock
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
  • Answer questions regarding the store and its merchandise
  • Prepare merchandise for purchase or rental
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires
  • Greet customers and ascertain what each customer wants or needs.

Fast Food and Counter Workers

Burger King
05.2022 - 08.2022
  • Prepare and serve cold drinks, frozen milk drinks, or desserts, using drink-dispensing, milkshake, or frozen-custard machines
  • Notify kitchen personnel of shortages or special orders
  • Serve customers in eating places that specialize in fast service and inexpensive carry-out food
  • Brew coffee and tea, and fill containers with requested beverages
  • Monitor and order supplies or food items, and restock as necessary to maintain inventory
  • Clean and organize eating, service, and kitchen areas
  • Serve food, beverages, or desserts to customers in such settings as take-out counters of restaurants or lunchrooms, business or industrial establishments, hotel rooms, and cars
  • Accept payment from customers, and make change as necessary
  • Perform cleaning duties, such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary
  • Communicate with customers regarding orders, comments, and complaints.

Education

Associate of Arts - Arts

Laurel Ridge Community College
Middletown, VA
05.2024

Skills

  • Cycle Counting
  • Shipping And Receiving
  • Customer Engagement
  • Retail Operations
  • Bagging Merchandise
  • Stocking Merchandise
  • Visual Merchandising
  • Cash Receipts
  • Safety Training
  • Restaurant Management
  • Marketing
  • Hazard Analysis And Critical Control Points (HACCP)
  • Occupational Safety And Health
  • Standard Operating Procedure
  • Housekeeping
  • Cashiering
  • Balancing (Ledger/Billing)
  • Cash Control
  • Product Knowledge
  • Stocks (Inventory)
  • Selling Techniques
  • Merchandising
  • Cash Handling
  • Cash Register
  • Food Safety And Sanitation
  • Food Services
  • Restaurant Operation
  • Warehouse Operations
  • Logistics Planning
  • Hazardous Materials Handling
  • Supply Chain Coordination
  • Shipping and receiving

Timeline

92A Automated Logistical Specialist

Virginia Army National Guard
05.2024 - Current

Cashier

Five Below
01.2024 - 05.2024

Solution Specialist

MobileLink USA – Cricket Wireless
01.2023 - Current

Retail Salespersons

Shoe Department
11.2022 - 11.2022

Fast Food and Counter Workers

Burger King
05.2022 - 08.2022

Associate of Arts - Arts

Laurel Ridge Community College

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Edward Denoo