Edward Duran
Freeport,NY
Summary
Dynamic and creative web designer and marketer with a unique blend of digital art and information technology experience. Thriving as a salesperson at Nordstrom Rack, I have honed my keen eye for detail and solid understanding of user experience. Effectively apply skills to design projects, seamlessly blending aesthetics with functionality. Background in customer service sharpens communication and interpersonal skills, empowering understanding of client needs and delivering exceptional support.
Overview
5
5
years of professional experience
Work History
Self-Checkout Attendant
BJ's Wholesale Club
Freeport, NY
06.2020 - 03.2021
- Helping customers scan, weigh, bag, and pay for their items
- Troubleshooting: Correcting computer errors and troubleshooting hardware issues
- Inventory management: Monitoring stock levels and notifying supervisors when replenishment is needed
- Cleaning: Sweeping, mopping, and sanitizing checkout areas
- Security: Monitoring areas for safety hazards and security issues
- Training: Training new cashiers on procedures, customer service, and sales techniques
Customer Service Representative
PLS
Freeport, NY
12.2022 - 03.2025
- Registering new customers, providing a high level of customer service, and promoting products and services
- Cash handling: Accepting and processing deposits, payments, and checks for cashing
- Risk assessment: Using risk assessment strategies when cashing checks and issuing loans
- Point of sale: Recording transactions in the point of sale system, including fine counting all monies received and given out
- Money orders: Issuing money orders and cashier's checks
- Check holds: Processing check holds according to check cashing policy
Salesperson
Nordstorm Rack
Garden City, NY
10.2024 - Current
- Receive, unload freight, unpack and deliver newly arrived merchandise to selling departments
- Fulfill customer orders in a timely manner following quality standards
- Prepare and ship customer's orders following quality, packing and shipping standards
- Utilize inventory management systems to scan, process and research merchandise shipments in accordance with our inventory control processes
- Assist in maintaining clean and organized selling floors and stockrooms
- Provide general support to the store, e.g
- Set up special events, organize backroom, markdowns, and relocate store fixtures
Education
Freeport High School
Freeport, NYAssociate's degree - Graphic Design
Nassau Community College
Garden City, NY03.2025
Skills
- Organizational skills
- Time management
- Computer skills
- POS
- Sales
- Cash handling
- Typing
- Administrative experience
- Technical Support
- Help Desk
- Communication skills
- Cash register
- Customer service
- Computer Networking
- Customer support
- Medical office experience
- Online fulfillment
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Salesperson
Nordstorm Rack
10.2024 - Current
Customer Service Representative
PLS
12.2022 - 03.2025
Self-Checkout Attendant
BJ's Wholesale Club
06.2020 - 03.2021
Associate's degree - Graphic Design
Nassau Community College
Freeport High School