Edward Emerson
Covina,CA
Summary
Skilled Automotive Technician with a track record of enhancing workshop efficiency and customer satisfaction at Ed Butts Ford. Expert in preventive maintenance and brake systems, demonstrating exceptional attention to detail and team collaboration. Achieved a significant reduction in repeat repair visits through meticulous quality control checks.
Overview
13
13
years of professional experience
Work History
Automotive Technician
CarMax
04.2018 - Current
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes for vehicle sustainability.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Automotive Technician
Ed Butts Ford
08.2016 - 04.2018
- Increased workshop efficiency with organization of tools and equipment.
- Improved customer satisfaction by providing precise and timely repair updates.
- Reduced repeat repair visits by implementing thorough quality control checks.
- Maintained accurate records of time and materials required to perform repairs and service.
Lube Service Technician
Sierra Chevrolet
11.2015 - 08.2016
- Enhanced customer satisfaction by providing efficient and accurate oil changes and routine vehicle maintenance.
- Troubleshot complex mechanical issues using advanced diagnostic tools, efficiently pinpointing problems and implementing solutions quickly.
- Assisted management with inventory control, ordering necessary parts and supplies to maintain efficient operations.
- Delivered comprehensive vehicle inspections, identifying any necessary repairs or preventative maintenance needed for optimal performance.
Tire and Lube Technician
Firestone Auto Care
02.2012 - 11.2015
- Kept shop areas neat, clean, and free of safety hazards.
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Improved customer satisfaction by providing timely and accurate tire and lube services.
- Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
Education
No Degree - Automotive Technology
Universal Technical Institute
Rancho Cucamonga, CA02-2012
High School Diploma -
Los Altos High School
Hacienda Heights, CA06-2006
Skills
- Attention to detail
- Hand and power tools
- Brake systems understanding
- Preventive Maintenance
- Replacing parts
- Vehicle inspections
- Team collaboration
Timeline
Automotive Technician
CarMax
04.2018 - Current
Automotive Technician
Ed Butts Ford
08.2016 - 04.2018
Lube Service Technician
Sierra Chevrolet
11.2015 - 08.2016
Tire and Lube Technician
Firestone Auto Care
02.2012 - 11.2015
No Degree - Automotive Technology
Universal Technical Institute
High School Diploma -
Los Altos High School
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