Summary
Overview
Work History
Education
Skills
Awards
Languages
Timeline
Generic

Edward Encabo

Honolulu,USA

Summary

Dynamic retail professional with proven leadership and customer service skills honed at Macy's. Adept at multitasking and problem-solving, I excel in engaging customers and enhancing sales through effective communication and organization. Proficient in Microsoft Office, I consistently deliver results while maintaining a positive shopping experience.

Overview

2
2
years of professional experience

Work History

Flexible Associate

Macys Department Store
Honolulu, HI
03.2025 - Current
  • Managed multiple tasks simultaneously while maintaining attention to detail.
  • Prepared merchandise for purchase or rental.
  • Stocked shelves with merchandise and ensured product displays were neat and orderly.
  • Helped customers locate items within the store using the inventory system.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Built relationships with customers by providing friendly customer service.
  • Completed day-to-day duties accurately and efficiently.

Retail Associate

Macy's
Honolulu, HI
11.2022 - 03.2025
  • The task is to do sales work as a sales associate for most of the men's, women's, and shoes departments.
  • I also cover the support role of the back of the house, where we process and get new items ready for the sales floor.
  • Stocked shelves with merchandise and ensured product displays were neat and orderly.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.

Education

Associate Degree - Hospitality

Kapiolani Community College
Kapiolani
12-2025

High School Diploma -

Kaimuki High School
Kaimuki
05.2022

Skills

  • Leadership
  • Intermediate technology knowledge
  • College-level writing
  • Communication skills
  • Microsoft Office Basics - Word, Excel, and PowerPoint
  • Customer service
  • Sales techniques
  • Team collaboration
  • Multitasking and organization
  • Cash handling
  • Customer engagement
  • Problem-solving
  • Data entry
  • Decision-making

Awards

Received awards from small school meetings in the hospitality department.

Languages

English
Professional
Tagalog
Native/ Bilingual
Japanese
Limited

Timeline

Flexible Associate

Macys Department Store
03.2025 - Current

Retail Associate

Macy's
11.2022 - 03.2025

Associate Degree - Hospitality

Kapiolani Community College

High School Diploma -

Kaimuki High School
Edward Encabo