EDWARD ERBETTA
Tewkbury,MA
Summary
Accomplished Sales Manager offering 20 years of experience developing and maximizing commercial sales. Diligent in building and retaining accounts by providing support and attentive service. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Valuable public speaker delivering benefits of products and services in personable presentations. Expertise in marketing strategies, product promotion and merchandising to achieve market penetration. Successful record of expanding network connections through persuasive brand imaging.
Overview
30
30
years of professional experience
Work History
Territory Manager
Equipment East
Dracut, MA
12.2021 - Current
- Represented Equipment East in selling/leasing construction equipment in Mass/ NH area. From $250000 machine to hand tools.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Generated continuous customer referrals by delivering exceptional sales support, sustaining consistent revenue and improving -core market share.
- Grew retail sales volume in assigned territory 32% through strategic budgeting and product promotion.
- Identified opportunities for growth within Mass/ NH territory and collaborated with sales teams to reach sales goal.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Completed call reports, paperwork and on-going personal training by required deadlines.
General Manager of Operations
Bowman Leasing
Tewksbury, United States, United States
05.2018 - 11.2021
- Responsible for 2 locations and 500 trailers for Leasing and selling trailers (over the road and storage)
- Worked in matrix management environment with oversight of division level managers, operations, sales, customer service , human resources, safety
- .Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
- Achieved regional sales objectives by coordinating sales team, developing successful strategies and servicing accounts to strengthen business relationships
- Achieved regional sales goal of $5.8 million dollars in sales and services, training staff members and completing action plans
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals
- Established and maintained 12 accounts over 1 year and expanding territory new geographic
- Trained, coached and mentored staff to support smooth adoption of new inventory and sales program.
Commercial Sales Manager
Hankook Tire USA
Nashville, TN
12.2015 - 05.2018
- Represented Hankook commercial tires in all New England states
- Responsible for 10 independent tire dealers across territory
- Facilitated 32% increase in sales over previous year.
- Managed portfolio of 23 accounts and $5.1 million in sales.
- Maintained records related to sales, returns and inventory availability.
- Aggressively generated new business by prospecting, making follow-up calls to customers and contacting referrals
- Accountable for timely submittal of required reports including, but not limited to, weekly expense reports, weekly call reports, monthly activity reports, target account planning, and a weekly itinerary
- Maintained records related to sales, returns and inventory availability.
- Provided positive first impressions to welcome existing, new and potential customers.
Commercial Sales Manager
Bridgestone America
Nashville, TN
11.2012 - 12.2015
- Responsible for working with key Commercial/OTR and Re-Tread Division dealers in New England market Train new CSR's and coach on a regular basis regarding both online training and on-site training
- Reviewed quarterly with executive team: performance and earnings according to sales plan regarding Commercial, OTR and Bandag Re-Tread tires
- Traveled to different companies to negotiate large sales and contracts. Ryder, US Foods and Sysco Foods
- Worked with other teammates on various projects in my territory and theirs to increase Bridgestone Commercial, OTR and Bandag Market share.
- Traveled to different companies to negotiate large sales and contracts.
Territory Manager
ITW Evercoat
Cincinnati, OH
09.2004 - 10.2012
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals in body filler/supplies
- Successfully implemented quarterly sales programs in key distribution location increasing overall annual sales 33%
- Performed product and sales training to key distribution points
- Completed weekly and monthly sales call reports regarding shop/jobber/warehouse activity
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Engaged in product training, demonstrations, consumer awareness, branding and acquisition initiatives to raise awareness and revenues.
Territory Manager
Sherwin Williams Automotive Finishes
Medford, MA
04.1997 - 09.2004
- Monitored customer buying trends, market conditions and competitor actions in automotive paint industry in Boston, Worcester locations
- Managed over 32 accounts within Boston / NH territory.
- Communicated regularly with territory, regional and strategic managers for daily support and strategic planning for accounts.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Ensured Sherwin Williams' customers received the highest level of customer service
- Assisted customers in growth of business by using and conducting current business and market analysis
Rental Account Manager
Ryder Truck Rental
Malden , MA
02.1992 - 04.1997
- Was Responsible for developing and overseeing local, commercial truck rentals to local businesses
- Kept commercial clients updated on truck rental rates, fuel charges and daily trip logs
- Worked with Branch Operation's Manager to ensure proper utilization of branch fleet inventory
- Maintained Commercial Client database to ensure fleet availability
- Evaluated customers rental usage for eligibility for Lease program or long-term rentals
- Assisted customers in growth of business by using and conducting current business and market analysis.
Education
Bachelor of Science - Business Management
Northeastern University
09.1991
Skills
- Work Planning and Prioritization
- Verbal and Written Communication
- Attention to Detail
- Team Recruiting and Onboarding
- Relationship Building and Retention
- Salesforce Software
- Time Management
- Staff Training
- Customer Needs Assessment
- Customer Complaint Resolution
- Policy and Procedure Explanations
- Services Promotions
- Equipment Inspections
Languages
Italian
Limited Working
Timeline
Territory Manager
Equipment East
12.2021 - Current
General Manager of Operations
Bowman Leasing
05.2018 - 11.2021
Commercial Sales Manager
Hankook Tire USA
12.2015 - 05.2018
Commercial Sales Manager
Bridgestone America
11.2012 - 12.2015
Territory Manager
ITW Evercoat
09.2004 - 10.2012
Territory Manager
Sherwin Williams Automotive Finishes
04.1997 - 09.2004
Rental Account Manager
Ryder Truck Rental
02.1992 - 04.1997
Bachelor of Science - Business Management
Northeastern University
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