Edward Espinoza
Shallowater,TX
Summary
Dynamic leader with a proven track record at Atmos Energy, adept in operations management and fostering team leadership. Excelled in enhancing operational efficiency and employee relations, significantly reducing workplace accidents and improving performance outcomes. Skilled in strategic planning and conflict resolution, fluent in Spanish, and committed to continuous improvement and organizational excellence.
Overview
7
7
years of professional experience
Work History
Operations Manager
Atmos Energy
10.2024 - 11.2024
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
Public Affairs Manager
Atmos Energy
03.2020 - 10.2024
- Built relationships with key stakeholders to foster collaboration and promote organizational goals.
- Managed crisis communications, mitigating potential reputational damage with proactive messaging and strategy.
- Monitored industry trends and competitor activity to stay informed on emerging issues that could affect the organization''s reputation or market position.
- Increased employee engagement by creating an internal newsletter highlighting company news and accomplishments.
- Secured partnerships with influential organizations, expanding reach and amplifying messaging impact.
- Streamlined internal communication processes by implementing a centralized platform for information sharing among employees.
- Worked closely with government affairs team members on legislative initiatives affecting the organization''s interests, crafting tailored messaging strategies.
- Increased media coverage for the organization through targeted press releases and media relations efforts.
- Served as spokesperson for the organization, representing the company at industry events and in media interviews.
- Oversaw social media presence and aligned posts to include branding and trending ideas.
- Developed and promoted corporate brand, images and identity to media and public.
- Cultivated strong corporate image and identity with clear branding.
- Led crisis communications and media relations activities in response to challenging situations.
- Taught in-house employees strategies for successful internal and external communications.
Operations Supervisor
Atmos Energy
04.2018 - 03.2020
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
- Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
- Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly.
- Coordinated emergency response plans in times of crisis situations or natural disasters affecting company operations.
- Improved operational efficiency by streamlining processes and implementing time-saving strategies.
- Contributed to long-term strategic planning discussions within the leadership team to help shape future direction for the business unit.
- Optimized resource allocation through careful planning and monitoring of inventory levels, staffing needs, and equipment maintenance schedules.
- Developed strong relationships with key customers to better understand their requirements and tailor services accordingly.
- Led cross-functional teams to improve project execution, enhancing overall operational efficiency.
- Ensured compliance with industry regulations and standards, maintaining company's reputation and avoiding penalties.
- Conducted performance evaluations, providing constructive feedback and identifying areas for improvement.
- Fostered culture of continuous improvement, leading to enhanced operational workflows and staff satisfaction.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Interceded between employees during arguments and diffused tense situations.
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
Education
No Degree - Business Administration And Management
Columbia Southern University
Orange Beach, AL05-2027
No Degree - Basics
San Antonio College
San Antonio, TX08-1990
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Operational efficiency
- Decision-making
- Employee relations and conflict resolution
- Planning and implementation
- Staff management
- Project management
- Operations oversight
- Policies and procedures implementation
- Performance monitoring
- Employee motivation
- Staff development
- Customer relationship management
- Maintaining compliance
- Goal setting
- Interpersonal communication
- Workflow optimization
- Strategic planning
- Project management abilities
- Process improvement
- Performance management
- Regulatory compliance
- Continuous improvements
- Organizational management
- Conflict mediation
- Cross-functional communications
- Forecasting and scheduling
- Performance evaluations
- Cultural awareness
- Change management
- Procedure development
- FLUENT IN SPANISH
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team oF 20-60 staff members.
- Promoted to Operations Supervisor six years with the company.
Languages
Spanish
Native or Bilingual
Interests
- Watching Movies and TV Shows
- Volunteering
- I enjoy helping others and giving back to the community
- Horseback Riding
- Volunteering for community initiatives to give back to local communities and make a positive impact
- Volunteer Work
- Mindfulness Practices
- I enjoy cooking for friends and family gatherings
- Participate in local theater productions, enhancing my public speaking and teamwork skills
- Road Trips
- Personal Development and Self-Improvement
Timeline
Operations Manager
Atmos Energy
10.2024 - 11.2024
Public Affairs Manager
Atmos Energy
03.2020 - 10.2024
Operations Supervisor
Atmos Energy
04.2018 - 03.2020
No Degree - Business Administration And Management
Columbia Southern University
No Degree - Basics
San Antonio College
Similar Profiles
Travis GoldenTravis Golden
Survey Technician at Atmos EnergySurvey Technician at Atmos Energy
Jessica MolinaJessica Molina
SR CSA at Atmos EnergySR CSA at Atmos Energy
SAM CHAUSAM CHAU
GIS Specialist at Atmos EnergyGIS Specialist at Atmos Energy
Steve MathewsSteve Mathews
Sr. Natural Gas Controller at Atmos EnergySr. Natural Gas Controller at Atmos Energy
Darian RhodesDarian Rhodes
Unit Manager at TTUHSC School of Health ProfessionsUnit Manager at TTUHSC School of Health Professions