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Supervisor
Dairy Queen Restaurant
Manhattan, KS
12.2022 - 08.2024
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Monitored employee productivity to provide constructive feedback and coaching.
Owner
dudes cajun
Junction City, KS
01.2022 - 03.2024
- Managed daily operations of business, including hiring and training staff.
- Developed strategic plans to increase profitability and efficiency.
- Identified new opportunities for growth, expansion, and diversification.
- Created marketing campaigns to attract new customers.
- Negotiated contracts with vendors and suppliers.
- Oversaw budgeting and financial management.
- Analyzed industry trends to develop competitive strategies.
- Maintained relationships with existing clients by providing superior customer service.
- Implemented quality assurance processes to ensure product excellence.
- Collaborated with other owners on joint ventures and shared resources.
- Reviewed legal documents related to business operations.
- Ensured compliance with local, state, and federal regulations.
- Developed policies and procedures for the organization.
- Provided direction and guidance to employees.
- Conducted performance reviews for employees on a regular basis.
- Set pricing structures according to market analytics and emerging trends.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
Carpentry Apprentice
redel construction
Manhattan, KS
07.2020 - 02.2021
- Assisted in constructing wooden frames, walls, and roofs for residential homes.
- Measured and cut wood to specified sizes using saws, planers, routers, and other carpentry tools.
- Installed doors, windows, stairs, cabinets, shelves and trim.
- Assembled structures with screws, nails and glue.
- Repaired damaged woodwork including window frames and door frames.
- Operated power tools including sanders, drills and saws safely in accordance with safety regulations.
- Maintained carpentry equipment by cleaning after use and performing minor repairs when necessary.
- Performed basic maintenance tasks like caulking gaps between windowsills or replacing worn weatherstripping around doors.
- Prepared surfaces for painting or staining by sanding them down or filling in holes or cracks with putty.
- Constructed outdoor decks using pressure treated lumber materials.
- Installed floorboards with precision cuts for a perfect fit.
- Removed old fixtures from walls prior to installing new ones.
- Transported supplies from storage areas to job sites.
- Helped with movement of materials and equipment to different job sites.
- Cut materials on job site to prepare for installation.
- Cleaned job site after work completion and disposed of debris in proper containers.
- Followed OSHA and corporate safety regulations and procedures.
- Installed drywall, ceilings and trim and fabricated replacement trim and moldings.
- Encouraged feedback from foreman and trade workers on site to incorporate suggestions into later work.
- Completed hands-on training with skilled carpenters, resulting in woodwork proficiency with equipment.
- Assisted journeyman carpenters in installing fixtures and fittings.
Management Trainee
McDonald's
Junction City, KS
06.2019 - 06.2020
- Provided on-the-job training to new employees in accordance with company standards.
- Collaborated with senior management to ensure successful implementation of projects.
- Resolved customer complaints by communicating effectively with all stakeholders.
- Evaluated employee performance against established goals and objectives.
- Resolved client issues by delivering excellent customer service and maintaining positive attitude.
- Resolved customer issues efficiently to build loyalty.
- Learned company processes, procedures and employee role functions.
- Enhanced leadership abilities through training and hands-on task completion.
- Shadowed managers to gain understanding of organizational expectations and management techniques.
- Conducted employee performance reviews in collaboration with human resources.
High School Diploma -
Colmesneil High School
Colmesneil, TX06-2018
- Schedule development
- Inventory Control
- Operations Management
- Data Analytics
- Business Development
- Strategic Planning
- Goal-Oriented
- Training and mentoring
- Staff Management
- Processes and procedures
- Policy Enforcement
- Staff Discipline
- Employee Motivation
Supervisor
Dairy Queen Restaurant
12.2022 - 08.2024
Owner
dudes cajun
01.2022 - 03.2024
Carpentry Apprentice
redel construction
07.2020 - 02.2021
Management Trainee
McDonald's
06.2019 - 06.2020
High School Diploma -
Colmesneil High School
