Dedicated professional seeking a position that fully utilizes my unique work history and experience. Committed to contributing expertise and passion to foster success within a dynamic work environment. Ready to make a valuable impact and thrive in a role that values innovation.
Overview
17
17
years of professional experience
Work History
Operations Manager
Pinnacle Live AV
01.2023 - Current
Responsible for all personnel and audio visual operations at the Omni Scottsdale Resort and Spa at Montelucia.
Responsible for stock transfers, equipment repairs, consumables inventory, management of outside personnel, providing sales assistance, technical support for hotel in all A/V and internet needs.
Implemented ownership initiative resulting in improved work performance.
Developed a program aimed toward managed inventory for all onsite equipment.
Developed and implemented strategies to maximize customer satisfaction.
Installation Technician Sr.
For The Record AV Division
01.2021 - 12.2022
Responsible for leading an install team with the retro fit and new build of courtroom A/V systems in both Maricopa County and Pima County AZ
Often recruited member of the Install team in Delaware as well as California.
Used hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
Actively participated in team meetings, contributing valuable input toward process improvements.
Diagnosed and troubleshot system faults with Crestron, BiAmp, Shure and other equipment.
Maintained high level of safety when using hand and power equipment for measuring, testing, and drilling of various types of installations.
Completed installations within deadlines, adhering to company policies and safety guidelines.
Managed inventory levels effectively, reducing wasted resources while ensuring availability of necessary components for each job assignment.
Project Manager Outside Division
PSAV
09.2016 - 03.2020
Oversaw the entire production and execution process for off site audio visual shows, varying in size from $5000 to $150,000 in total revenue that was outside the scope of PSAV hotel partnerships. Responsible for all order management, shipping, receiving and quality control of all equipment used.
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability.
Asst. Director of A/V, PSAV
10.2013 - 09.2016
Responsible for all personnel and audio visual operations at the Omni Scottsdale Resort and Spa at Montelucia primarily on PM shifts where set up and guidance are crucial for proper operations
Manage and Responsible for stock transfers, equipment repairs, consumables inventory, management of outside personnel, providing sales assistance, technical support for hotel in all A/V and internet needs.
Tech 2, PSAV
PSAV
01.2010 - 10.2013
Acting Director at the Crowne Plaza at Sky Harbor
Managed all A/V operations, sales support, internet support and equipment inventory for the Phoenician as the parent property.
Tech 3, PSAV
PSAV
09.2007 - 01.2010
First employed by PSAV and assigned to the Phoenician
Responsible for set up and strike of a variety of audio visual sets at the hotel
Took on leadership role for PM shift personnel within one year at the hotel.
Achieved selection as a Primary Technician at Crowne Plaza upon finishing second year.
Skills
Audio
Video
Lighting
Rigging
Computer networking
Computer desktop support
Projection
Operations Management
Personnel Management
Inventory management
Database management
Project Management
Scheduling
Sales
Mediation
Biamp Tesira Certification
Wyrestorm Certification
Crestron Certification
Formal Education
Graduate of Lebo High School
Independence Comm. College. Undecided. Football Scholarship Aug. 86-May 87
Emporia State University Liberal Arts Aug 87-May 89
Technical Education
Conservatory of Recording Arts and Sciences Master Program II - 2006
Completed internship in Nashville with both Dark Horse Recording and Fun House Studios