Edward Fitzgerald
Hopedale,MA
Summary
Driven Sales Specialist with a proven track record at Lowes Home Centers, adept in customer service and sales expertise. Excelled in building client relationships and optimizing sales processes, achieving company sales goals. Skilled in product knowledge and service, ensuring high customer satisfaction and repeat business.
Overview
18
18
years of professional experience
Work History
Sales Specialist
Lowes Home Centers
09.2022 - Current
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Built strong client relationships through consistent communication and effective problem solving.
- Provided first-rate service to all customers and potential customers.
- Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
- Set and achieved company defined sales goals.
Sales Associate
Best Buy
08.2006 - 01.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Solved customer challenges by offering relevant products and services.
Education
Bachelor of Science - Business Administration
Framingham State University
Framingham, MA06-1991
Skills
- Customer service and care
- Sales expertise
- Cold-calling
- Sales process optimization
- Product and service knowledge
Timeline
Sales Specialist
Lowes Home Centers
09.2022 - Current
Sales Associate
Best Buy
08.2006 - 01.2022
Bachelor of Science - Business Administration
Framingham State University
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