Summary
Overview
Work History
Education
Skills
Timeline
Generic
Edward Ford

Edward Ford

Columbus,Ohio

Summary

At White Light Behavioral Health, I leveraged my expertise in efficient cleaning techniques and teamwork to significantly enhance cleanliness ratings. My meticulous attention to detail and commitment to safety while handling chemicals contributed to improved guest satisfaction and a healthier environment. My professional demeanor and ability to exceed housekeeping standards underscore my dedication to excellence in residential cleaning and customer service.

Overview

4
4
years of professional experience

Work History

Housekeeping Cleaner

White Light Behavioral Health
05.2024 - Current
  • Collaborated with team members to complete daily tasks quickly and effectively for maximum productivity.
  • Developed strong working relationships with colleagues across various departments including front desk staff, maintenance teams, laundry, and management.
  • Reported maintenance issues encountered in rooms or common areas to management for prompt resolution.
  • Increased overall cleanliness ratings by consistently meeting or exceeding housekeeping performance standards.
  • Maintained high levels of safety awareness while using chemicals, equipment, and tools during daily tasks.
  • Contributed to positive guest experiences with meticulous attention to detail when sanitizing bathrooms, making beds, and restocking amenities.
  • Enhanced guest satisfaction by maintaining a clean and welcoming environment in all areas of the property.
  • Reduced allergens and improved air quality by regularly dusting and vacuuming rooms, hallways, and common spaces.
  • Upheld a professional appearance through adherence to grooming standards and wearing designated uniforms during shifts.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
  • Washed and put away kitchen dishes, utensils and glassware.
  • Changed bed linens and collected soiled linens for cleaning.
  • Polished fixtures to achieve professional shine and appearance.
  • Sorted, laundered and put away various laundry items.

Lead Technician

Block By Block
05.2023 - 01.2024
  • Planned, scheduled, and delegated daily work to team of employees.
  • Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.
  • Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Monitored and enforced safety measures to mitigate hazards.
  • Managed team performance by training, mentoring, disciplining, and motivating employees.
  • Adhered to established policies and standards to safely complete projects.
  • Increased customer satisfaction, ensuring timely resolution of service requests through effective communication and problem-solving skills.
  • Established strong relationships with clients by consistently providing high-quality service and addressing concerns promptly.
  • Managed daily activities, assigned tasks to specific staff members and utilized proven management techniques to cut work flow downtime and maximize revenues.
  • Implemented, configured, and optimized safety standards.
  • Tracked equipment and inventory, maintaining prescribed levels for technical equipment and supplies.
  • Improved equipment efficiency by conducting regular maintenance and implementing upgrades.
  • Organized work to meet demanding production goals.
  • Observed equipment operation to diagnose and troubleshoot reported issues.
  • Worked with diverse types of weather and ground conditions.

Maintenance Custodian

YWCA Family Center
05.2020 - 10.2023
  • Provided excellent customer service to building occupants while responding to their concerns about cleanliness or maintenance issues.
  • Demonstrated flexibility by adapting to changing priorities and taking on additional tasks as needed.
  • Upheld high standards of cleanliness in all aspects of the facility including floors, walls, ceilings, fixtures, appliances.
  • Improved facility cleanliness by conducting regular maintenance tasks such as sweeping, mopping, and vacuuming.
  • Maintained a welcoming environment for visitors through meticulous upkeep of common areas, restrooms, and exterior spaces.
  • Promoted a healthy working environment through proper sanitization practices in communal spaces such as break rooms and restrooms.
  • Facilitated smooth operations for staff members by promptly addressing requests for maintenance support or repairs.
  • Contributed to facility upgrades by collaborating with contractors on various renovation projects.
  • Replaced and refilled paper towel and toilet paper dispensers for users convenience.
  • Checked in and stocked inventory throughout facility.
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
  • Cleaned equipment and machinery to maintain in optimum working condition.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Kept building spaces premises clean inside and outside.
  • Moved furniture for cleaning and set up for special events.
  • Reported vandalism or other damage to property to supervisor.
  • Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Used power scrubbing and waxing machines to scrub and polish floors.
  • Cleaned walls and ceilings with special reach tools following regular schedule.
  • Responded immediately to calls from personnel to clean up spills and wet floors.

Education

Thornton Township High School
Harvey, IL
06.1983

Skills

  • Bathroom cleaning
  • Kitchen Cleaning
  • Waste disposal
  • Proper chemical usage
  • Window Cleaning
  • Efficient Cleaning Techniques
  • Housekeeping
  • Mopping and sweeping
  • Vacuuming and sweeping
  • Teamwork
  • Customer Service
  • Vacuuming
  • Window Washing
  • Cleaning bathrooms
  • Residential Cleaning
  • Restroom detailing
  • Chemical Handling
  • Kitchen Cleaning and Dishwashing
  • Trash Collection and Disposal
  • Sweeping and Mopping
  • Professional and Courteous
  • Meeting Room Preparation

Timeline

Housekeeping Cleaner

White Light Behavioral Health
05.2024 - Current

Lead Technician

Block By Block
05.2023 - 01.2024

Maintenance Custodian

YWCA Family Center
05.2020 - 10.2023

Thornton Township High School

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Edward Ford