Summary
Overview
Work History
Education
Skills
Timeline
Generic

Edward Garcia

Laredo,TX

Summary

Focused Medical professional versed in patient assessment, emergency care and emergency transportation . Reliable and efficient with 5+ years of quality performance in patient-facing. Accustomed to providing critical care in dynamic environments.

Overview

9
9
years of professional experience

Work History

EMT-B

Loyal Source Government Services
10.2019 - Current
  • Executed emergency diagnostic procedures to treat patients, including stomach suction, airway management and heart monitoring.
  • Conducted equipment and vehicle checks to maintain continuous and safe operation.
  • Administered tests and medication to stabilize patients in field or in transit.
  • Communicated with lucid patients to gather incident and medical history information.
  • Trained EMTs in basic life support skills, including cardiopulmonary resuscitation, oxygen therapy, wound care, patient history elicitation and splinting.
  • Restocked ambulance with proper equipment such as vents, ET tubes, medication and IV pump tubing to maintain optimum inventory.
  • Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Resolved problems, improved operations and provided exceptional client support.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.

EMT-B

Prestige EMS
05.2019 - 06.2021
  • Executed well-informed critical decision making in high-pressure situations.
  • Evaluated patient vital signs and status to determine care needs.
  • Monitored patient status during ambulance transport and transfer.
  • Administered tests and medication to stabilize patients in field or in transit.
  • Operated emergency vehicles to transport critical patients.
  • Demonstrated strong commitment to quality care through continuous training and development.
  • Conducted equipment and vehicle checks to maintain continuous and safe operation.
  • Communicated with lucid patients to gather incident and medical history information.
  • Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
  • Assessed situation severity of emergent medical incidents and provided care accordingly.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Worked with supervisors and partners to resolve communications problems, improve operations and provide exceptional customer service.
  • Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance.
  • Developed team communications and information for monthly training meetings.
  • Worked with lucid customers to understand requirements and provide exceptional pre-hospital care service.
  • Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping.

EMT-B

Primary Ambulance, LLC
09.2018 - 05.2019
  • Administered tests and medication to stabilize patients in field or in transit.
  • Communicated with lucid patients to gather incident and medical history information.
  • Executed well-informed critical decision making in high-pressure situations.
  • Evaluated patient vital signs and status to determine care needs.
  • Demonstrated strong commitment to quality care through continuous training and development.
  • Assessed situation severity of emergent medical incidents and provided care accordingly.
  • Conducted equipment and vehicle checks to maintain continuous and safe operation.
  • Monitored patient status during ambulance transport and transfer.
  • Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
  • Operated emergency vehicles to transport critical patients.
  • Developed team communications and information for monthly training meetings.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Monitored social media and online sources for industry trends.
  • Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping.
  • Supervised incoming trainees and students in clinicals in providing excellent customer service to callers requiring assistance for interfacility transportation and issues.
  • Worked with supervisors and partners to resolve communication problems, improve operations and provide exceptional customer service.
  • Worked with lucid/ stressed customers to understand requirements and provide exceptional emergency prehospital ambulance care service.
  • Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance.

Bank Teller

Laredo Federal Credit Union
05.2018 - 09.2018
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Completed special procedures for customers such as ordering new checks, stopping payments or investigating identity theft.
  • Checked amount details and fraud markers for transaction papers such as checks and money orders.
  • Upheld strict financial controls by keeping funds secure and accurately transferring monies.
  • Promoted products or services to each customer to consistently achieve sales targets.
  • Monitored customer behaviors and upheld strict protocols to prevent theft of assets.
  • Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
  • Counted and packaged currency and coins.
  • Assisted estimated 2000 customers each month and remained poised and professional even in high-stress situations and when dealing with irate individuals.
  • Enthusiastically greeted customers and offered dedicated service during entire transaction.
  • Turned in excess cash to maintain drawer security.
  • Used teller tape and calculator to effectively reduce transaction errors.
  • Regularly exceeded monthly and quarterly goals set by superiors by using strategies taught in training in all professional interactions.
  • Observed all procedures regarding financial and customer information to prevent possible breaches and data misuse.
  • Audited fellow teller currency to contribute to dual-control procedures.
  • Placed orders for customer checks and verified starting numbers.
  • Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
  • Reconciled cash drawer and resolved discrepancies.
  • Accessed computerized financial information to answer questions related to specific accounts.
  • Provided customer records on demand, including account statements and copies of checks.
  • Bolstered understanding of banking products and services by enrolling in available training classes and seminars offered to tellers.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Removed mulilated currency from circulation.
  • Logged cashier’s checks and other transactions to maintain accuracy of account records.
  • Assisted customers with compromised debit cards and issued new credentials.
  • Sold and cross-sold bank products to new and existing customers.

Sandwich Artist Cashier

Subway
08.2016 - 05.2018
  • Reduced customer wait times by quickly and efficiently operating customer window and sales register.
  • Served nutritious meals daily to students in school.
  • Provided product information and menu item explanation in consideration of dietary restrictions.

Funeral Director Assistant

Joe Jackson Funeral Chapels
10.2017 - 01.2018
  • Greeted funeral guests and coordinated seating.
  • Processed death certificate and other required paperwork.
  • Provided administrative support to funeral home staff.
  • Supported funeral director with all facets of funeral service coordination.
  • Secured and filed burial permits and made funeral arrangements.
  • Discussed pre-arranged funeral options and explained pricing to clients.
  • Arranged transportation between sites for remains, mourners, pallbearers and members of clergy.
  • Liaised between hospitals, physicians, county coroner, and members of clergy to coordinate final arrangements.
  • Arranged funeral/memorial services in professional caring manner.
  • Closed and secured caskets and led funeral corteges to churches and burial sites.
  • Performed embalming procedures and updated case study reports.
  • Met with families of deceased to discuss funeral service requests, disposition of remains and pricing.
  • Promoted funeral service merchandise such as caskets, urns, outer burial containers and flowers.
  • Communicated with insurance companies to secure death benefits for payment of services.
  • Picked up deceased at private homes, hospitals and county morgues.
  • Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
  • Discussed nature of funeral service, disposition of emains and funeral costs with family members.

EMT

United Med Care Ambulance
08.2024 - Current
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
  • Conducted equipment and vehicle checks to maintain continuous and safe operation.
  • Maintained a clean and organized ambulance, ensuring optimal readiness for emergency calls.
  • Managed inventory of medical supplies, ensuring adequate stock levels for effective emergency response.
  • Upheld legal compliance standards by adhering to established protocols regarding documentation, treatment procedures, and communication practices within the EMS system.
  • Demonstrated strong decision-making abilities in determining the most appropriate course of action for each unique situation encountered in the field.
  • Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
  • Maximized ambulance readiness by conducting thorough equipment checks and ensuring all necessary supplies were available for proper emergency response.
  • Increased patient comfort during transport by providing compassionate care and addressing individual needs.
  • Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
  • Collaborated with medical professionals to communicate patient needs with accuracy and speed using hospital and medical codes.
  • Ensured patient safety by properly utilizing immobilization devices and administering appropriate treatments.
  • Promoted community health by participating in public outreach initiatives such as CPR classes and first aid demonstrations.
  • Facilitated timely patient transfers to specialized facilities for advanced care when necessary.

Education

GED - undefined

Hector J Garcia Early College High School
Laredo, TX
2016

Associate of Applied Science - Criminal Justice

Texas A&M International University
Laredo, TX
2016

EMT Certification - Emergency Medical Technology

Laredo Community College
Laredo, TX
2017

Skills

  • Patient assessments
  • Direct patient care
  • Patient management
  • Case assessments
  • Materials handling
  • Materials handling
  • Transactions reconciliation
  • EMR / EHR
  • Infection control and aseptic procedures
  • Emergency vehicle operation
  • Patient privacy
  • Medical records management
  • Triaging
  • Testing and grading
  • Microsoft Office
  • Food assembly
  • Business and technical analysis
  • Shipment preparation
  • Sorting and labeling
  • Quality control enhancement
  • On-site demonstrations and training
  • Quality control
  • Labor agreements
  • Documentation review
  • Training and development
  • Risk mitigation
  • Spreadsheet development
  • Kitchen organization
  • Behavior improvements
  • Nutrition assessment and planning
  • Data analysis
  • Transportation accomodations
  • Payment coordination
  • Proecdures implementation
  • Process and procedure development
  • Recruiting
  • Performance monitoring
  • Discharge planning
  • Nutritious Feeding
  • Referral generation
  • Insurance billing
  • Cultural awareness
  • Data entry
  • Lift safety

Timeline

EMT

United Med Care Ambulance
08.2024 - Current

EMT-B

Loyal Source Government Services
10.2019 - Current

EMT-B

Prestige EMS
05.2019 - 06.2021

EMT-B

Primary Ambulance, LLC
09.2018 - 05.2019

Bank Teller

Laredo Federal Credit Union
05.2018 - 09.2018

Funeral Director Assistant

Joe Jackson Funeral Chapels
10.2017 - 01.2018

Sandwich Artist Cashier

Subway
08.2016 - 05.2018

GED - undefined

Hector J Garcia Early College High School

Associate of Applied Science - Criminal Justice

Texas A&M International University

EMT Certification - Emergency Medical Technology

Laredo Community College

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Edward Garcia