Results-oriented IT Specialist with 20+ years of experience in network administration, system support, and infrastructure management. Proven expertise in delivering IT projects, securing environments, optimizing performance, and supporting both user and enterprise-level systems. Skilled at cross-functional collaboration, process improvement, and maintaining compliance with industry standards including PCI and ISO.
Professional systems support specialist prepared for high-stakes environments. Extensive experience in diagnosing and resolving hardware and software issues, ensuring seamless operations. Strong focus on team collaboration and achieving results, flexible with changing needs. Proficient in technical support, system maintenance, and effective communication.