Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Edward Genao

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Plumber's Assistant

Genao's Plumbing
01.2018 - Current
  • Confirmed appointments, communicated with clients, and updated client records.
  • Resolved customer problems and complaints.
  • Installed valves, hangers, supports, and flanges inside piping systems.
  • Ran stainless, aluminum, steel and PVC piping.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled customer inquiries and suggestions courteously and professionally.

Cashier

Vincent's Clam Bar
10.2021 - 03.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.

Education

High School Diploma -

Uniondale High School
Uniondale, NY
06.2023

Skills

  • Problem-solving abilities
  • Active Listening
  • Critical Thinking
  • Money handling abilities
  • Professional Customer Service
  • Verbal and written communication
  • Relationship building and management
  • Spanish fluency
  • Cultural Awareness

Accomplishments

I am a leader of the Obama Foundation "My Brother's Keeper".

I traveled and met with many other important leaders and speakers like "Eric Thomas".

Timeline

Cashier

Vincent's Clam Bar
10.2021 - 03.2023

Plumber's Assistant

Genao's Plumbing
01.2018 - Current

High School Diploma -

Uniondale High School

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Edward Genao