Edward Glazier
Hallowell
Summary
Security professional with over four years of progressive experience, from front-line officer to Assistant Director of Security. Skilled in risk mitigation, personnel supervision, emergency response, and law enforcement collaboration. Proven ability to lead teams, implement security protocols, and deliver exceptional safety and customer service in high-traffic environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Director of Security
Professional Security Consultants (PSC)
South Portland
05.2024 - Current
- Developed and implemented comprehensive security protocols to reduce risk and prevent unauthorized access.
- Lead and supervise a team of 12 security officers, ensuring adherence to safety standards, uniform compliance, and professional appearance.
- Conduct monthly trainings, mentor new hires through shadowing, and provide ongoing coaching to strengthen team performance.
- Conduct Confirmations of Conversation (COCs) and write-ups with officers to document performance and address issues.
- Perform off-hours monthly audits to assist the Director with compliance oversight.
- Oversee weekly vehicle inspections of the mobile security unit and ensure proper documentation.
- Manage daily security operations in the Director's absence, maintaining communication between security staff and management.
- Review Daily Activity Reports (DARs) to ensure dispatch staff meet reporting expectations.
- Ensure all miss punch/pass down forms are signed and understood by staff.
- Create and track work orders while coordinating with management and tenants to address security concerns.
- Collaborate with Brookfield IT to ensure CCTV systems and computers function optimally.
- Act as an ambassador for PSC by gathering tenant feedback and addressing concerns to strengthen client relations.
- Maintain detailed incident and activity reports, ensuring compliance with company policies and regulatory standards.
- Collaborate with law enforcement during investigations and provide necessary documentation when required.
Security Supervisor
Professional Security Consultants
South Portland
09.2022 - 05.2024
- Supervised daily security operations, providing guidance and support to officers during incidents and routine activities.
- Conducted patrols and inspections to identify vulnerabilities, hazards, or policy violations.
- Performed access control system audits and implemented corrective measures to prevent unauthorized entry.
- Coordinated emergency response efforts, including medical incidents, alarms, and disturbances.
- Led investigations into thefts, policy violations, and safety concerns, gathering evidence and preparing detailed reports.
- Assisted in onboarding and mentoring new officers, ensuring they understood policies, procedures, and expectations.
- Maintained professional communication with property management, tenants, and law enforcement to ensure safety standards were upheld.
Security Officer
Professional Security Consultants
South Portland
08.2022 - 09.2022
- Patrolled assigned areas to ensure the safety of personnel, tenants, and visitors.
- Monitored CCTV and alarm systems for suspicious activity, responding quickly to potential threats.
- Wrote detailed incident and activity reports to maintain accurate records of security operations.
- Responded to emergencies including medical incidents, alarms, and disturbances, coordinating with law enforcement and EMS when needed.
- Assisted visitors and employees with information and directions, balancing strong customer service with enforcement of security protocols.
- Supported supervisors and management in daily operations and acted as backup when needed.
Security Officer
Securitas
Portland
10.2021 - 06.2022
- Enforced venue policies, conducted crowd control, and prevented underage drinking.
- Responded to medical and security emergencies, ensuring safety of guests and staff.
Retail Sales & Customer Service Roles
Lowe's Home Improvement | Big Lots
Augusta
08.2019 - 10.2021
- Delivered exceptional customer service, maintained store presentation, and supported inventory control.
- Assisted loss prevention efforts by monitoring for suspicious activity and theft prevention.
Education
High School Diploma -
Hall-Dale High School
Farmingdale, ME01.2019
Skills
- Security Operations & Protocols
- Team Leadership & Training
- Incident Investigation & Reporting
- Surveillance & CCTV Monitoring
- Emergency Response & Crisis Management
- Access Control Systems
- Loss Prevention
- Law Enforcement Liaison
Certification
- Heartsaver First Aid CPR AED | American Heart Association
- MDTS Handcuffing And Self Defense Certification
- OC (Pepper) Spray Certification
- Valid Driver's License
Timeline
Assistant Director of Security
Professional Security Consultants (PSC)
05.2024 - Current
Security Supervisor
Professional Security Consultants
09.2022 - 05.2024
Security Officer
Professional Security Consultants
08.2022 - 09.2022
Security Officer
Securitas
10.2021 - 06.2022
Retail Sales & Customer Service Roles
Lowe's Home Improvement | Big Lots
08.2019 - 10.2021
High School Diploma -
Hall-Dale High School
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