EDWARD GOLDEN
Houston,TX
Summary
Dependable Communications Technician with experience analyzing and troubleshooting technical problems and installing, maintaining, and repairing communication systems. Superior communication, multitasking, and organizational skills.
Overview
44
44
years of professional experience
1
1
Certification
Work History
Independent Contractor
Roadie Delivery Service
Houston, TX
07.2023 - Current
- Delivery of products from business to customers in a timely manner.
- Proper dress and attire timely pickup and delivery essential.
Communications Technician
AT&T
Houston, TX
06.2001 - 08.2020
- Performed maintenance on communications equipment such as routers, switches, modems, and firewalls.
- Diagnosed and resolved complex network issues in a timely manner.
- Read and interpreted technical documentation in order to accurately configure equipment.
- Troubleshot complex network issues, resolving problems to minimize downtime.
- Tested circuits and components of malfunctioning telecommunications equipment to isolate sources of malfunctions.
Communications Technician
SBC Communications
Houston, TX
07.1991 - 06.2001
- Tested and troubleshot copper and fiber optic cables for connectivity issues.
- Diagnosed and resolved complex network issues in a timely manner.
- Assisted Installers set up, test, repair, and troubleshoot devices and system components.
- Troubleshot complex network issues, resolving problems to minimize downtime.
- Monitored system performance through regular testing of hardware components.
Cable Repair Technician
Southwestern Bell Telephone
Houston, TX
10.1986 - 07.1991
- Conducted tests on cable systems using signal level meters, sweep testing equipment, and other diagnostic tools.
- Diagnosed complex network issues by analyzing data collected through testing procedures.
- Completed tests on system components using volt-OHM meters, spectrum analyzers and other useful tools.
- Employed knowledge of electronic and electrical principles to troubleshoot equipment.
- Used diagnostic tools to test and adjust equipment settings for optimal performance.
- Climbed poles and ladders to install, maintain or inspect equipment.
Cable Splicer
Southwestern Bell Telephone
Houston, TX
09.1981 - 10.1986
- Performed installation, splicing and maintenance of fiber optic cables.
- Analyzed technical data related to cabling projects, such as drawings, diagrams, network schematics.
- Tested repaired, newly installed or updated equipment to drive proper function and conformance to specifications.
- Climbed poles and ladders to install, maintain or inspect equipment.
- Demonstrated equipment to customers and explained use, responding to inquiries or complaints.
- Ran wires between components and to outside cable systems.
Final Accounts Clerk
AT&T
Houston, TX
08.1980 - 09.1981
- Maintained accurate records of telephone contracts.
- Collaborated with other departments to ensure smooth flow of processes.
- Coded invoices to maintain organized and accurate records.
- Received contracts from customers, filed, and stored per procedures.
Education
Associate of Arts - Electronic Technology
North Harris County College
Houston, TX08-1996
Some College (No Degree) - Analog and Digital Transmission
AT&T University
Los Colinas, TXSkills
- Wiring and soldering
- Hardware diagnostics
- Technical Documentation
- Electronics Testing
- Technical schematic understanding
- Electronic troubleshooting
- Technical report preparation
- Repairs assessment
- Troubleshooting and diagnosis
- Test equipment operation
- Equipment Installation
- Advanced troubleshooting
- Soldering techniques
Affiliations
- Men of Value member Fallbrook Church
- Volunteer Telephone Pioneers
Certification
- Certified with analog and digital test equipment.
- Fiber testing and turn ups
- Certified in testing and turn up analog, digital and ethernet switches
References
References available upon request.
Timeline
Independent Contractor
Roadie Delivery Service
07.2023 - Current
Communications Technician
AT&T
06.2001 - 08.2020
Communications Technician
SBC Communications
07.1991 - 06.2001
Cable Repair Technician
Southwestern Bell Telephone
10.1986 - 07.1991
Cable Splicer
Southwestern Bell Telephone
09.1981 - 10.1986
Final Accounts Clerk
AT&T
08.1980 - 09.1981
Associate of Arts - Electronic Technology
North Harris County College
Some College (No Degree) - Analog and Digital Transmission
AT&T University
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