Edward Gomez
Dallas
Summary
Detail-oriented professional with extensive experience in data management and customer service. Proven ability to solve complex problems while ensuring regulatory compliance. Committed to driving efficiency and enhancing customer satisfaction through effective strategies.
Overview
5
5
years of professional experience
Work History
Data Entry and Production Specialist
Bank of America
Fort Worth
12.2024 - 11.2025
- oversaw data quality metrics and controls to maintain regulatory compliance.
- resolved inquiries and escalations to enhance customer satisfaction.
- collaborated with cross-functional teams to implement data management strategies effectively.
Lead Pharmacy Technician
CVS Pharmacy
Dallas
04.2021 - 10.2024
- Assisted pharmacists in preparing medications and verifying prescription details to ensure compliance.
- Processed prescription orders with accuracy and efficiency, meeting diverse customer needs.
- Managed inventory levels and organized medication storage to enhance accessibility.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
Education
Some College (No Degree) - Major: Data Science
El Centro Dallas Community College
DallasSkills
- Data entry accuracy
- Data management
- Database maintenance
- Data analysis
- Regulatory compliance
- Attention to detail
- Adaptability
- Effective communication
Languages
Spanish
Professional
Timeline
Data Entry and Production Specialist
Bank of America
12.2024 - 11.2025
Lead Pharmacy Technician
CVS Pharmacy
04.2021 - 10.2024
Some College (No Degree) - Major: Data Science
El Centro Dallas Community College