Edward Gonzalez
Minneapolis,MN
Summary
Hardworking and passionate professional with strong organizational skills eager to contribute to a dynamic team. Ready to help achieve company goals while continuously learning and growing in that role and self.
Overview
11
11
years of professional experience
Work History
Sales Order Specialist
Nordic Ware
02.2020 - Current
- Data Entry, Customer Order entry
- Monitor customer accounts. Track order changes, status updates, disputes, and requests through customer portals.
- Collaborate with other departments to oversee purchase orders, assess customer inventory needs, and ensure accurate, on-time delivery.
- Regularly communicate to provide or clarify information regarding service, products, and quality.
- Achieved a reduction in order processing time through attention to detail and ideas.
- Boosted customer satisfaction, addressing and resolving any issues or concerns regarding orders promptly and professionally.
13 Bravo Cannon Crewmember
United States Army National Guard
01.2016 - 12.2022
- Provided Leadership to Peers in High-Pressure Situations:
- Applied Conflict Resolution Techniques to address and resolve issues. Utilized Wire and Radio Communications to facilitate clear and efficient information exchange.
- Demonstrated proficiency in accurately locating targets for operational success
- Applied advanced artillery tactics and battle strategies to enhance operational effectiveness.
- Handling ammunition/operating Gun Systems
- Fostered Team Building and Efficiency. Building activity to cultivate a cohesive and efficient team environment.
Logistics
Target
05.2018 - 02.2020
- Received and Inspected Products at the Dock: Conducted thorough inspections of incoming products to verify accuracy against vendor shipments.
- Oversaw some inventory management through a computerized system, including processing receipts, making adjustments, and handling returns.
- Utilized and Maintained Warehouse. Demonstrated proficiency in operating and maintaining warehouse racking systems, forklifts, and powered pallet jacks to enhance operational efficiency and ensure safety standards
- Assisted customers by addressing their needs and inquiries, ensuring a positive experience.
Human Resources Assistant
Deluxe Corporation
08.2013 - 06.2015
- Improving payroll system efficiency, Organizing file system
- Handled the logistics for awards
- Improving file system by 60% handling payroll
- Effectively applied Microsoft Word, Excel, and PowerPoint to create documents, analyze data, and deliver engaging presentations.
Education
MCTC -
MCTC
10.2024
Business Management -
Minnesota State University, Mankato
05.2018
High School Diploma -
Cristo Rey Jesuit High School
05.2015
Skills
- Building and Maintaining Customer Relationships
- Detail-Oriented with a Focus on Precision
- Proficient in Prioritizing and Managing Concurrent Tasks
- Conflict Management
- Data Entry
- Proficient in PowerPoint Microsoft Word Excel
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Sales Order Specialist
Nordic Ware
02.2020 - Current
Logistics
Target
05.2018 - 02.2020
13 Bravo Cannon Crewmember
United States Army National Guard
01.2016 - 12.2022
Human Resources Assistant
Deluxe Corporation
08.2013 - 06.2015
Business Management -
Minnesota State University, Mankato
High School Diploma -
Cristo Rey Jesuit High School
MCTC -
MCTC
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