EDWARD GORMAN
CHICK-FIL-A
Denver,CO
8
years of professional experience
Professional in hospitality and customer service with proven track record of handling front desk responsibilities. Skilled in maintaining high standard of service and managing guest inquiries efficiently. Known for teamwork and adaptability in dynamic environments, ensuring smooth operations. Currently pursuing a Bachelor of Science in Exercise Science at Metropolitan State University of Denver with a goal of becoming a Certified Personal Trainer.
Work History
Team Member
- Delivered professional, customer-focused service in a high-volume environment.
- Maintained food safety and cleanliness standards while following established procedures.
- Worked effectively with team members to support efficient daily operations.
Warehouse Operations Intern
- Supported logistics and inventory operations.
- Assisted with day-to-day warehouse processes and operational requirements.
Operations Specialist (E-5)
6 Years- Led and mentored teams in a mission-focused operational environment.
- Trained new personnel and supported team readiness and development.
- Managed mission-critical operations requiring accuracy, accountability, and attention to detail.
- Collaborated across organizations to coordinate operational requirements and accomplish mission objectives.
- Recognized with multiple military awards for performance and service.
Warehouse Loader
1 Year- Loaded shipments accurately and efficiently while meeting productivity expectations.
- Followed workplace safety procedures and maintained an organized work environment.
- Supported warehouse operations in a physically demanding, fast-paced setting.
Sandwich Artist
2 Years- Prepared customer orders accurately while maintaining food quality and safety standards.
- Operated point-of-sale systems and handled customer transactions.
- Addressed customer needs and resolved service issues professionally.
Education
Bachelor of Science - Exercise Science
In Progress
High School Diploma
Skills
Leadership & Team Development
Customer Service
Training & Coaching
Operations Management
Logistics & Inventory
Safety & Compliance
Communication
Problem Solving
Time Management
Teamwork
Organization
Adaptability
Fitness & Wellness
AWARDS & DECORATIONS
Air and Space Achievement Medal (with 'R' Device and Two Oak Leaf Clusters), Combat Readiness Medal, Air Force Good Conduct Medal, National Defense Service Medal, Korean Defense Service Medal, Global War on Terrorism Service Medal
Timeline
Team Member
CHICK-FIL-A
01.2020 Read More
Operations Specialist (E-5)
UNITED STATES SPACE FORCE
01.2020 - 01.2026Read More
Warehouse Operations Intern
PEPSICO
01.2019 Read More
Warehouse Loader
PEPSICO
01.2019 - 01.2020Read More
Sandwich Artist
SUBWAY
01.2018 - 01.2020Read More
METROPOLITAN STATE UNIVERSITY OF DENVER
Bachelor of Science from Exercise Science
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University High School
High School Diploma
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