Analyzed business processes and systems to identify inefficiencies and areas for improvement, with a focus on delivering measurable enhancements.
Developed and implemented process improvement strategies that aligned with organizational goals while ensuring seamless integration with existing workflows.
Provided actionable recommendations to optimize operations, improve practices, and drive efficiency.
Effectively communicated new procedures to stakeholders, conducted training sessions, and offered continuous support to ensure smooth adoption.
Oversaw the implementation process to ensure compliance with government regulations and industry standards.
Updated Ariba Guided Buying approvals
Deployed and supported Ariba Guided Sourcing
Identify current and expected Sourcing Approvals
Corrected, updated and established Sourcing Templates
Established Sourcing Library and Reports
Increased Sourcing events 30% yoy in only 4 months
Designed and deployed SAP Spend Control Tower with Category Management
Refined and released custom commodity codes that align with SAP Material Groups
Created custom commodity hierarchy
Established commodity mapping to catalog suppliers
Ariba Supply Chain Collaboration to Establish Key Figures for ideal forecast for goods and services
Self Billing Schedules
Supply Chain monitoring
Customer SCC Workbench
Ariba Procure to Pay
Created Dashboards
Established N bids policy for labor and services
Invoice against contract process implementation
Project Manager, Business Process
CCP Global
Pittsburgh, PA
06.2024 - 12.2024
Research and analyze a business's processes and systems to identify inefficiencies and areas for improvement.
By making recommendations for improving processes and practices.
Designed and implement process improvement strategies for government contractors while including integrating new processes with existing ones.
Communicated new processes to relevant parties, and provide training and support to staff while monitoring the implementation of the new processes.
Ensured compliance with government regulations and procedures, complying with industry standards.
Integrated new processes within Ariba Supply Chain Collaboration
Contract Manufacturing Collaboration
Supplier Managed Inventory
Supply Chain Monitoring
Designed and Deployed Procute-pay
Fit Gap Analysis on Procurement
Worked with Stakeholders on current and to desired process
KPI Data analysis
Prioritize Procurement Improvement
Focused on entire lifecycle of process to: Ensure full Automation, Net Terms reduction, Achieve compliance with Government SOX and SEC Reporting
Implemented a replacement of CIF catalogs into Level2 Punchout
Defined parameters to enable guided sourcing
Replaced custom commodity structure with UNSPSC
Spend Analysis Project Manager
Ariba Inc.
Pittsburgh, PA
12.2019 - 06.2024
The SAP Ariba Spend Analysis (SA) Deployment Project Manager’s primary function is to manage simultaneous projects related to SAP Ariba’s Data Enrichment and hosted Spend Analysis service offerings.
Typically, these will involve multiple client relationships.
The SA Project Manager will be responsible for informing customers about the deployment process; setting expectations about the customer’s involvement; identifying and planning project scope and parameters; monitoring project progress against an established project timeline; measuring the progress of a project against set goals, timelines, and objectives; providing proactive visibility to the SAP customer team regarding deployment progress; and evaluating project outcomes.
The SA Project Manger is to be responsible for planning and coordinating SAP’s resources required to complete a project.
Deployed and designed full Analytical Deployment
Ensuring KYL/AML Reporting
Improved Spending Insights
Created and discovered millions of savings in Sourcing Opportunities
Senior Business Process Consultant
Ariba Inc.
Pittsburgh, PA
04.2017 - 12.2019
The Business Process consultants role guides customers through the lifecycle of an SAP Ariba implementation.
This role supports the blueprinting process, gather customer requirements and lead the design workshops leveraging best practices, as well as assisting in the development of processes and procedures, which will leverage SAP Ariba solutions in the customer organization.
Leading the final configuration of the solution and provide the customer with guidance on user acceptance testing and support in resolving issues/defects.
It requires expert knowledge on SAP Ariba solutions.
Deployed and designed and managed full Ariba suite including Guided Buying, Supply Chain Collaboration, Buying and Invoicing, Ariba Contract, Ariba Classic Sourcing
Project Manager, Supplier Enablement
Howard Hughes Medical Institute
Chevy Chase, MD
12.2014 - 04.2017
The Manager of Supplier Enablement is a leadership role that works with the supply base regarding electronic transactions.
In this role, the responsibility of supplier enablement includes holding suppliers accountable for adhering to business roles, assuring the flow of documents, and creating and managing catalogs within Ariba P2P.
Successfully implemented and maintained supplier relationships on the network.
Act as the technical lead for Procurement in the area of supplier enablement.
Responsible for all conversions, mergers, and maintenance of suppliers that are on the Ariba Network (AN), including analysis report of supplier’s data.
Serve as primary interface between suppliers and the Institute for all electronic interchange, on the Ariba Network (AN) and collaborate with the Associate Director, eCommerce, Associate Director, Strategic Sourcing on mutual issues.
Understand marketplace dynamics and the respective impact on buying trends within the Institute.
Continually review, enhance and document network operating documentation, policies, and procedures.
Provide trend analysis to management team to facilitate informed decisions regarding supplier set-up (e.g. hosted vs. punch-out)
Responsible for knowing the underlying architecture of supplier enablement which includes cXML and EDI
Responsible for the day-to-day P2P operational support of enabling suppliers
Responsible for troubleshooting and outcome of all issues HHMI suppliers may have with the AN.
Manage supplier enablement integration timelines and expectations with the sourcing lead and work group.
Provide resolution or suggest workarounds and alternatives for issues when they arise.
Drive issue resolution in a timely manner.
Conduct high level troubleshooting and liaison with Strategic Sourcing group to resolve application or supplier related issues.
Maintain supplier portal as a resource for suppliers to convey HHMI requirements, support guides and materials.
Properly manage the 'on-off' supplier process to assure 100% availability.
Provide superior customer service for all end-user regarding supplier enablement.
Provide statistical methodologies, analytical tools and reporting formats of Procurement related data.
Manage special projects and initiatives related to electronic catalogs on behalf of the Supplier Enablement team.
Senior Network Growth Manager
Ariba Inc.
Pittsburgh, PA
11.2012 - 12.2014
The Network Growth Manager is a role that requires a deep involvement with each client and a thorough knowledge of each accounts’ internal business process.
In this role, the responsibility of managing the supplier enablement process begins once the client has been successfully deployed and the NGM will manage the process for the client throughout the duration of their contract.
It is the goal of the NGM to ensure a high level of customer satisfaction with the process as it pertains to contract renewals.
Successfully managed a top Ariba account and increased deliverables for the client and for Ariba by continuous account gap analysis and teamwork.
Worked with client to successfully develop an additional process to the supplier enablement initiative that eliminated a severe change management concern that developed into getting 92% of spend on the Ariba Network.
Developed customized reporting for clients that allowed high visibility into supplier status at a glance and that also allowed for up-to-date listings of suppliers ready to go live.
Client immediately commended the report and firmed our relationship and the success of their program.
Executed a process by which client and integrated supplier interacted and coached client on how to approach meetings with these suppliers in order to facilitate ease of communication and testing.
Senior Technology and Support
Ariba Inc.
Pittsburgh, PA
01.2011 - 10.2012
Ariba support is a comprehensive technology service that helps buyers and suppliers resolve concerns and teach them how to use the software.
In this role, I demonstrated the skills / capabilities to work directly with larger, global companies to understand their supplier identification needs and drive usage of their tools.
Core to this role are strong analytical capabilities, strong written and verbal communication skills, flexibility, exceptional problem solving skills, structured, innovative thinking and the ability to work within the various global delivery teams to provide the customer with exceptional service on a consistent basis.
Used my knowledge of customer’s business and industry to assess gaps in process adoption for Fortune 500 companies.
Required extensive research of individual customer purchasing strategies and supplier identification methods and encouraged adoption of initiatives into customer SOP’s.
Responsible for compiling information into a logical story using quantitative/qualitative data and sound reasoning and communicating effectively to resolve problems or issues.
Responsible for driving education for myself and my team for the Discovery service, which includes Supplier Identification, RFx, increased supplier response rates and proper usage of the UN/SPSC code.
Within time spent on the team, I was the only member certified in all software suites.
Required to be conversant with the features, functionality, and applicability of discrete areas of the Ariba Suite of technology tools.
I was assigned a lead role in an initiative to integrate on demand web help tool with Ariba’s On Demand (Cloud) customers.
Routinely met with customers to capture feedback, comments and suggestions and routed responses reliably back to product and marketing teams to ultimately improve the functionality of the tools used.
Translated feedback into enhancement requests to be considered for implementation in future releases of software.