Edward Harper
Quinlan,TX
Summary
Dynamic General Manager with a proven track record at Uhaul Moving And Storage, excelling in operations management and team leadership. Spearheaded initiatives that drove sales growth and enhanced employee satisfaction. Skilled in problem resolution and training, fostering a collaborative environment that optimized performance and reduced costs while maintaining service excellence.
Overview
30
30
years of professional experience
Work History
General Manager
Uhaul Moving And Storage
03.2021 - 01.2025
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Championed continuous improvement initiatives that enhanced operational performance across all departments.
General Manager
Black Walnut Cafe
02.2017 - 02.2021
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
Managing Partner
On The Border
07.1995 - 02.2017
- Negotiated high-value contracts with clients, securing profitable partnerships for the company.
- Established and implemented business procedures and process improvements.
- Mentored junior staff members, resulting in a more cohesive team and increased overall performance.
- Spearheaded successful client engagements resulting in repeat business and positive referrals from satisfied clients.
- Optimized resource allocation, reducing operational costs while maintaining service quality standards.
- Collaborated with cross-functional teams to drive organizational improvements and meet strategic objectives.
- Established clear communication channels within the organization, fostering collaboration among team members towards shared goals.
Education
Pre-pharmacy
Southwestern Oklahoma State University
Weatherford, OKSkills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Effective leader
- Time management
- Training and coaching
- Team leadership
Timeline
General Manager
Uhaul Moving And Storage
03.2021 - 01.2025
General Manager
Black Walnut Cafe
02.2017 - 02.2021
Managing Partner
On The Border
07.1995 - 02.2017
Pre-pharmacy
Southwestern Oklahoma State University
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