Hardworking relationship manager proficient at devising personalized solutions to meet all types of customer demands. Positive and upbeat team player and clear communicator with demonstrated success several years of experience.
Overview
14
14
years of professional experience
Work History
Sales Director
LA Fitness
Mission Viejo, CA
02.2024 - Current
Provided guidance, mentoring and training support to entry-level sales personnel.
Directed all aspects of the sales cycle from initial contact through successful closure of deals.
Established and maintained relationships with key customers to identify new business opportunities.
Partnered with vendors to secure discounts on products or services used by customers.
Chapter President
Esports Trade Association
Irvine, CA
11.2023 - Current
Established relationships with local businesses to develop sponsorship opportunities for the Chapter.
Developed marketing strategies for promoting new programs offered by the organization as well as increasing its presence in public spaces such as social media platforms or websites.
Ensured that all internal communications were handled efficiently between different departments within organization.
Implemented systems for tracking progress on goals set by Board of Directors as well as measuring success of initiatives undertaken by the Chapter.
Strategic Partnerships Manager
Irvine Valley College Athletics
Irvine, CA
08.2022 - Current
Established communication channels between our team members and our partners' teams in order to facilitate collaboration on joint ventures.
Evaluated current procedures related to strategic partnerships in order to identify areas where efficiency can be improved upon.
Analyzed performance metrics associated with each partnership in order to assess effectiveness and make necessary adjustments or improvements where needed.
Created presentations outlining proposed projects and benefits of partnering with the organization.
Community Manager
Starbucks Reserve
San Francisco, CA
04.2021 - 01.2024
Developed and implemented social media campaigns to increase brand awareness and engagement.
Developed and implemented strategies to increase community engagement.
Assisted with developing marketing plans for campaigns and promotions.
Engaged with customers via forums, chatbots, emails.
President Volunteer
Bay Area Live
San Francisco, CA
04.2018 - 11.2022
Provided support to volunteers by answering questions about their roles and responsibilities within the organization.
Coordinated logistics for President Volunteer meetings, including reserving meeting space and ordering supplies.
Developed and implemented strategies to increase volunteer participation.
Managed communications between volunteers, staff, and the president's office regarding upcoming projects and initiatives.
Community Manager
Showdown Entertainment
San Francisco, CA
06.2018 - 12.2020
Developed and implemented social media campaigns to increase brand awareness and engagement.
Compiled reports on website traffic, conversions, and other metrics.
Managed multiple projects simultaneously, ensuring deadlines are met.
Performed regular maintenance of all social media accounts.
Business Development Manager
Wells Fargo
Mill Valley, CA
03.2017 - 12.2019
Drafted proposals for prospects in response to their requests for information.
Managed all aspects of client accounts including contract negotiations, project planning, budgeting, invoicing and payment processing.
Monitored competitors' activities, prices, products, and services in order to stay ahead of the competition.
Identified potential clients, built relationships, and negotiated contracts.
Outside Sales Representative
Fastenal
San Rafael, CA
08.2014 - 02.2017
Conducted presentations and product demonstrations to potential clients.
Negotiated contracts with customers to close deals in a timely manner.
Ensured compliance with all applicable laws and regulations related to selling practices.
Prepared detailed reports on sales activities including forecasts and budgets.
Software Developer Intern
Clemson University, CCIT
Clemson, SC
08.2010 - 12.2013
Analyzed user feedback and reported findings to the development team.
Resolved bug reports from internal and external customers.
Optimized SQL queries for improved performance and scalability of applications.
Implemented object-oriented designs using Java, C++, or Python programming languages.