Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Edward Hayes

Houston

Summary

Motivated professional eager to contribute to the success of an esteemed organization. Seeking a position that provides a platform to take on greater responsibilities and achieve professional objectives. Excited to leverage skills and experience to make a meaningful impact within a team. Committed to delivering exceptional results and continuously enhancing expertise.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Operations Coordinator

Cruise
07.2023 - Current
  • Collaborated with area managers to evaluate needs and optimize operational plans.
  • Led successful projects from conception to completion, achieving objectives on time and within budget constraints.
  • Developed strong relationships with clients, maintaining open lines of communication to promote loyalty and retention.
  • Boosted productivity by establishing effective communication channels between departments.
  • Engage a diverse set of stakeholders to develop and mature executable operational procedures and checklists to enable a safe, ongoing garage operation and launch and land Autonomous Vehicles (AVs)
  • Lead and assist in the documentation, communication, and implementation of procedures for Pit Crew Operations including, but not limited to vehicle preparation, cleaning and charging, functional tests and lost and found
  • Help hire, grow, develop and direct a team of Pit Crew Operators in the daily execution of garage and fleet operations
  • Monitor active driverless fleet status and take appropriate actions as needed
  • Work cross functionally with all autonomous vehicle operations and fleet management to enable end-to-end safe, efficient execution
  • Cross-train with Field Service Coordinators to learn additional skills and provide greater operational flexibility for the team
  • Identify and realize ongoing operational efficiencies gained by driving continuous improvement from identification to implementation of procedural changes
  • Based on existing driverless operations procedures you will further engage a diverse set of stakeholders to develop and mature executable operational procedures and checklists to enable a safe, ongoing garage operation to perform launch and land functions of Autonomous Vehicles (AVs)
  • Lead and assist in the documentation, communication, and implementation of procedures for Pit Crew Operations including, but not limited to vehicle preparation, cleaning and charging, and lost and found
  • Based on existing driverless operations procedures you will further engage a diverse set of stakeholders to develop and mature executable operational procedures and checklists to enable a safe, ongoing garage operation to perform launch and land functions of Autonomous Vehicles (AVs)
  • Lead and assist in the documentation, communication, and implementation of procedures for Pit Crew Operations including, but not limited to vehicle preparation, cleaning and charging, and lost and found
  • Establish and drive the highest standards for driverless operations to ensure everyone is operating safely
  • Manage night operations and personnel at Launch and Land sites in SF to improve vehicle uptime
  • Manage a team of Field Service Coordinators, Field Service Representatives, Operations Coordinators, and Pit Crew members
  • Coordinate with Non-Commercial/R&D AV Operations to manage fleet movements, charging and maintenance to ensure vehicle availability and readiness
  • Provide key feedback and updates to counterparts and leadership as needed on key issues and information
  • Drive continuous improvement through experimentation and process optimization in service of safely increasing vehicle uptime
  • Serve as a key partner in hiring, managing, developing, reviewing and terminating personnel

Sales Manager

Fundrunners
01.2017 - Current
  • Responsibility:
  • Research markets to identify opportunities for fundraising
  • Take responsibility for all fundraising activities internally and externally
  • Follow up each event from start to finish; ensuring costs are kept to a minimum
  • Used computer programs such as Microsoft Office Word, Outlook, and Internet Explorer
  • Check-in and check-out customers efficiently
  • Able to interact with other employees
  • Help the business run smoothly and maintain the business professional image
  • 40+ hours per week
  • Salary45,000

Avo operator

nuro
03.2019 - 05.2023
  • Main tasks of my position
  • Testing new AV software
  • Troubleshoot any software hardware problems
  • Log mission information correctly to help engineering teams
  • Take notes of any new or unexpected behaviors during vehicle testing
  • Skills: Problem Solving
  • Bilingual Communications
  • Autonomous Vehicles
  • Troubleshooting
  • Communication
  • Customer Service

RCA Rural Carrier Associate

United States Postal Service
11.2017 - 02.2018
  • Sort and bundle incoming mail, placing special focus on areas that they need to be delivered to
  • Ascertain that mail such as parcels, packages and letters are properly bundled according to their type and delivery location
  • Place all bundled mail in different sacks and load them onto assigned delivery vehicle
  • Ascertain that work orders for all assigned mail is obtained from the supervisor
  • Map appropriate routes using both the GPS and standard maps, ensuring that the shortest and safest routes are determined
  • Drive assigned delivery vehicle to different delivery destinations in a time efficient manner
  • Verify addresses on work orders and parcels / packages / envelopes with actual addresses
  • Hand over mail to customers by first verifying their identities and ensure that any needed signatures are obtained
  • Deliver COD (cash on delivery) parcels, obtain signatures on receipts and ensure that the right amount of payments are made
  • Relay all delivery information to the postal station and communicate any problems such as route problems in rural areas to the supervisor
  • Ascertain that the assigned vehicle remains in good repair and that minor maintenance and repair work is timely performed

Site Director/Membership

Ymca
02.2009 - 11.2016
  • Responsibility: Working knowledge of Microsoft Office
  • Supervise Counselors
  • Strong organization
  • Plan and organize a structured program communication
  • Maintain a high level of communication between school representatives Interpersonal skills
  • Strong organization and participants
  • Communication skills
  • Keep safety of children as first priority Good observational and Motivational skills
  • Maintain accurate attendance, children's files
  • Drive kids to and from School
  • PROFESSIONAL QUALITIES
  • Responded to a variety of customer financial inquiries and provided
  • Integrity
  • Financial information to customer base
  • Trustworthy
  • Used computer programs such as Microsoft Office Word, Outlook, and Competence Internet Explorer
  • Team Player
  • Worked with various financial documents such as tax returns, income
  • Just statements, schedules of liabilities and balance sheets for customers and Flexible vendors
  • Dependable


Education

Some college - Mass Communications

Texas Southern University
Houston, TX
08.2012

Skills

  • Fundraising
  • Sales Management
  • Marketing
  • Event Planning
  • Leadership
  • Analysis skills
  • Market Research
  • Public Relations
  • Salesforce
  • Branding
  • Blogging
  • Social Media Management
  • Account Management
  • Presentation Skills
  • Budgeting
  • Merchandising
  • Events Management
  • Software Troubleshooting
  • Software Testing
  • Computer Networking
  • Microsoft Outlook
  • Digital Marketing
  • WordPress
  • High attention to detail
  • Able to juggle numerous projects simultaneously with ease
  • Ability to anticipate future issues and mitigate them before they become operational setbacks
  • Able to juggle numerous projects simultaneously with ease
  • Hands-on experience with mechanical, electrical, and software engineering components and an understanding of how they interact
  • Proven track record of emphasizing safety and quality of work

Certification

  • Driver's License
  • Assessments
  • Delivery Driver — Familiar
  • March2019
  • Interpreting instructions, reading maps, and solving problems.
  • Full results: Familiar
  • Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Operations Coordinator

Cruise
07.2023 - Current

Avo operator

nuro
03.2019 - 05.2023

RCA Rural Carrier Associate

United States Postal Service
11.2017 - 02.2018

Sales Manager

Fundrunners
01.2017 - Current

Site Director/Membership

Ymca
02.2009 - 11.2016

Some college - Mass Communications

Texas Southern University

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Edward Hayes