Summary
Overview
Work History
Education
Skills
Timeline
Generic

Edward Hixson

McKenzie,TN

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

20
20
years of professional experience

Work History

Property Manager

Premier Real Estate
01.2013 - 01.2023
  • Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
  • Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
  • Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
  • Implemented cost-saving measures through efficient resource allocation and vendor negotiations, optimizing property financial performance.
  • Negotiated favorable contract terms with vendors, resulting in reduced operating expenses without compromising on service quality.
  • Established strong relationships with local authorities, ensuring prompt attention to code violations or other regulatory matters affecting the property''s operations.
  • Monitored market trends closely, adjusting rental rates accordingly to remain competitive within the regional market landscape.
  • Reduced vacancy periods by implementing strategic marketing initiatives targeting specific demographics within the community.
  • Provided ongoing training opportunities for staff, promoting professional growth and fostering a cohesive team environment.
  • Implemented comprehensive safety protocols to minimize potential risks and ensure the well-being of all residents within the property.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Generated leads for sales and rental properties through cold calls and referrals.
  • Responded to Common Area Maintenance (CAM) inquiries.
  • Maximized rental income while minimizing expenses through effective planning and control.
  • Coordinated appointments to show marketed properties.
  • Delivered emergency 24-hour on-call service for tenants on building issues.
  • Monitored and tracked payments and expenses, providing timely and accurate financial reports.
  • Implemented and enforced policies and procedures to maintain properties to highest standards.
  • Conducted regular inspections of both interior and exterior of properties for damage.
  • Communicated effectively with owners, residents, and on-site associates.
  • Collected and maintained careful records of rental payments and payment dates.
  • Kept properties in compliance with local, state and federal regulations.
  • Administered operations to handle needs of more than Number tenants across Number property units.
  • Developed and implemented marketing strategies to increase occupancy rates.
  • Maintained sufficient number of units market-ready for lease.
  • Coordinated with legal counsel to resolve tenant disputes.
  • Coordinated with janitorial and engineering staff on maintenance and upkeep.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.

Dispatcher Driver Maintenance

Southern Concrete
02.2003 - 12.2013
  • Improved response times by efficiently prioritizing and dispatching emergency calls.
  • Enhanced communication with first responders by maintaining updated contact information and utilizing clear, concise language during dispatches.
  • Reduced errors in dispatch logs by implementing a thorough double-check system for all entries.
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
  • Streamlined the dispatch process by organizing resources and routes, optimizing response efforts.
  • Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
  • Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Tracked delivery progress to identify possible delays and provide real-time updates to customers.
  • Processed invoices and payments for dispatched orders to provide proof of transaction.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Generated consistent referrals and repeat business by providing friendly and fast service.

Education

HS Diploma -

Lake Side Christian
Paris, TN
05.1997

Skills

  • Contract Negotiation
  • Business Administration
  • Business Development
  • Maintenance Scheduling
  • Property Management
  • Staff Management
  • Marketing and Advertising
  • Leasing and sales
  • Customer service-focused
  • Legal knowledge
  • Financial budgeting and reporting
  • Market Tracking
  • Client Relations
  • Employee Motivation and Guidance
  • Excellent Communication
  • Critical Thinking
  • Sale and Rental Recordkeeping
  • Security Management and Enhancement
  • Continuous Improvement
  • Active Listening
  • Organizational Skills
  • Professionalism
  • Staff Coordination
  • Clear Communication
  • Disturbance Handling
  • Sales and Marketing
  • Attention to Detail
  • Operations Management

Timeline

Property Manager

Premier Real Estate
01.2013 - 01.2023

Dispatcher Driver Maintenance

Southern Concrete
02.2003 - 12.2013

HS Diploma -

Lake Side Christian

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Edward Hixson