Edward Hurtado
Hemet,CA
Summary
AC Technician with thorough knowledge of common HVAC systems. Experience maintaining systems in good operating condition and evaluating for optimal efficiency. Proactive in routine maintenance and operating cost reductions. HVAC and Refrigeration Technician skilled at communicating with vendors, team members and customers. Excellent organization skills to manage multiple time-sensitive work orders. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Service Technician
We Care Heating And Air
11.2017 - 07.2020
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Reduced equipment downtime by performing regular maintenance checks and resolving potential problems.
- Enhanced client retention through exceptional communication skills and a commitment to addressing concerns promptly.
- Collaborated with team members to complete complex installations, ensuring seamless integration of new systems.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Explained diagnostic findings to customers and outlined repair or service options.
- Maintained accurate records of service calls and customer interactions for training and accountability purposes.
- Evaluated systems according to predetermined checklist and noted issues.
- Replaced faulty components on computer systems and performed preventive maintenance to secure smooth operations.
- Tested systems, noting issues and completing preventive maintenance.
- Diagnosed and repaired problems with electrical and mechanical systems.
Air Conditioning Technician
Riverside County Department Of Public Social Services
07.2020 - 12.2021
- Enhanced system efficiency by conducting thorough diagnostics and routine maintenance on air conditioning units.
- Reduced customer complaints by providing timely and effective repairs for various HVAC systems.
- Ensured optimal performance of air conditioning systems through meticulous installation and setup procedures.
- Minimized equipment downtime by swiftly identifying and resolving technical issues in a timely manner.
- Collaborated with team members to complete large-scale installations, maximizing productivity and efficiency.
- Maintained accurate records of all service calls, repairs, and installations to ensure proper documentation for future reference.
- Adhered to safety regulations and protocols while performing tasks, minimizing risk of accidents or injuries on the job site.
- Conducted energy audits to identify areas for improvement in overall building efficiency, resulting in cost savings for clients.
- Coordinated with suppliers to ensure timely delivery of parts required for repair or installation projects, avoiding delays or additional costs.
HVAC Technician
Nexgen Air Conditioning & Heating
12.2021 - 12.2023
- Improved system efficiency by conducting thorough HVAC equipment inspections and maintenance.
- Enhanced customer satisfaction by providing prompt and professional service for all HVAC-related issues.
- Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
- Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
- Customized ductwork designs for optimal airflow distribution while maintaining energy-efficient operation standards within client spaces.
- Routinely calibrated thermostats for accurate temperature control settings that maintained comfortable environments in clients' properties.
- Assisted sales team members in preparing detailed proposals outlining scope of work and costs associated with proposed projects.
- Participated in team meetings to discuss project progress, challenges encountered, and strategies for overcoming any obstacles.
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
- Repaired and replaced motors, bearings and belts.
- Inspected and tested refrigeration systems, safety devices and controls to determine proper functionality.
Education
Diploma -
Tahquitz High School
Hemet, CA06.2011
HVAC & Refrigeration - HVAC-R
Summit College
Colton, CA04.2017
Skills
- Control Systems
- Load Calculations
- System Maintenance
- Electrical Wiring
- Ventilation Systems
- Ductwork Design
- Preventive Maintenance
- Gas Furnaces
- Customer Service
- Heating Systems
- Equipment Sizing
- Air Balancing
- Indoor Air Quality
- Safety Protocols
- Filter Replacement
- Piping Systems
- HVAC Troubleshooting
- Package and Split Systems
- Single Compressor Systems
- Recovering and Recycling
Certification
Universal EPA certification
Languages
English
Full Professional
Spanish
Full Professional
Timeline
HVAC Technician
Nexgen Air Conditioning & Heating
12.2021 - 12.2023
Air Conditioning Technician
Riverside County Department Of Public Social Services
07.2020 - 12.2021
Service Technician
We Care Heating And Air
11.2017 - 07.2020
Diploma -
Tahquitz High School
HVAC & Refrigeration - HVAC-R
Summit College