EDWARD JACKSON II
San Antonio,TX
Summary
Experienced and dedicated real estate agent/retail sales associate with a deep understanding of various industries. Solid team player known for an outgoing, positive demeanor and proven skills in establishing rapport with clients and customers. Motivated to ensure customer satisfaction and drive company success through specialization in quality, speed, and process optimization. Articulate, energetic, and results-oriented professional with a passion for developing relationships, cultivating partnerships, and growing businesses.
Overview
15
15
years of professional experience
Work History
Realtor Sales Associate
WEICHERT WEST CHESTER OFFICE.
05.2022 - Current
- Compared recently sold area properties to determine competitive market prices.
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Advised and informed prospective clients on current market activities and conditions.
- Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
- Conducted thorough market research to accurately price properties and attract serious buyers.
- Provided valuable guidance on home staging techniques that resulted in higher offers from prospective buyers.
- Negotiated successful contracts with attention to detail, ensuring favorable terms for clients.
- Collaborated with mortgage brokers, home inspectors, and other industry professionals to provide seamless transaction experiences for clients.
- Demonstrated excellent problem-solving skills when addressing potential obstacles during transactions, securing successful outcomes for all parties involved.
- Stayed up-to-date on current market trends and regulations, ensuring accurate advice for clients during decision-making processes.
- Facilitated smooth communication between buyers and sellers throughout the negotiation process, resulting in mutually beneficial agreements.
- Assisted first-time homebuyers in navigating the complex buying process, leading them to their dream homes.
- Increased client satisfaction by providing exceptional customer service in all real estate transactions.
- Negotiated, facilitated, and managed real estate transactions.
- Communicated with clients to understand property needs and preferences.
- Advertised client properties through websites, social media, and real estate guides.
Professional Class A CDL
Lyft
01.2013 - 05.2025
- Enhanced customer satisfaction through prompt and efficient transportation services.
- Collaborated closely with dispatchers to confirm pick-up locations, drop-off points, and estimated arrival times accurately communicated to passengers.
- Kept completely clean driving record with no reportable incidents.
- Contributed to company''s safety record with consistent adherence to traffic laws and regulations.
- Reduced vehicle downtime by performing regular maintenance checks, identifying issues early on, and resolving them proactively.
- Safely navigated high-traffic areas, as well as adverse weather conditions, ensuring timely arrivals and minimal delays for passengers.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Utilized effective communication skills when interacting with passengers from diverse backgrounds and varying needs.
- Enhanced route planning efficiency for optimized travel time and fuel consumption.
- Enhanced overall road safety by participating in ongoing defensive driver education courses.
- Handled emergency situations calmly and effectively, prioritizing passenger safety above all else.
- Completed routes efficiently and according to compliance rules.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Drove safely in various weather and road conditions to avoid accidents.
- Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
Chauffeur Driver
Z-TRIP.
05.2022 - 09.2024
- Vacuumed, cleaned and sanitized vehicles between customers.
- Updated logs and tracking documents accurately and according to schedule requirements.
- Maintained excellent vehicle cleanliness, both interior and exterior, for optimal client comfort.
- Provided courteous assistance with luggage handling, ensuring the safe transport of personal belongings.
OTR Truck Driver
DELAWARE VALLEY FLORAL GROUP
10.2022 - 06.2023
- Made sure that deliveries were on time for scheduled appointments.
- Maintained accurate driving records in accordance with federal laws and regulations.
- Ensured accurate record-keeping by diligently updating electronic logs and submitting required paperwork in a timely manner.
- Maintained compliance with federal regulations through diligent adherence to hours of service requirements and regular safety checks.
- Inspected vehicle before and after every trip and conducted minor repairs.
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
- Reported vehicle and roadside issues in accordance with company policies to maintain route transparency.
- Safely navigated challenging weather conditions, utilizing defensive driving techniques to ensure timely delivery without compromising safety.
- Delivered goods to customers both locally and long distance.
- Contacted customers to report delayed delivery times.
- Communicated regularly with dispatcher to provide updates on delivery times.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
Yard Driver
FIVE BELOW WERE HOUSE
10.2017 - 01.2018
- Operated yard truck to move empty and loaded trailers safely throughout yard.
- Improved yard efficiency by implementing proper time management and organizational skills.
- Promoted a clean workspace through proactive litter removal and general upkeep of the yard area.
- Informed supervisor and shipping lead about shipping concerns to avoid backups.
- Safely operated yard trucks, minimizing accidents and damage to property or equipment.
- Assisted in warehouse organization, ensuring optimal space utilization and easy access to materials.
- Unloaded and stacked Type and Type material with lifting devices.
- Maintained accurate inventory records with meticulous documentation of incoming and outgoing shipments.
Temp Driver
CENTERLINE DRIVERS
06.2017 - 01.2018
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
OTR Truck Driver
C.R.ENGLAND
06.2017 - 06.2017
- Inspected vehicles and completed routine maintenance to keep equipment in good working order.
- Charted out upcoming routes with GPS technology and maps.
- Contacted dispatch to report delivery incidents and determine best methods for resolution.
- Inspected vehicles to identify potential mechanical problems and confirm reliability before each drive.
- Communicated with company dispatchers to alert of any issues or delays.
- Operated with safety and skill to avoid accidents and delays.
- Secured freight during stops and rest periods to prevent theft.
- Completed multi-day and overnight trips every month.
Unarmed Security Guard
Keystone Freight
06.2016 - 06.2017
- Completed full building and grounds patrols to spot and investigate concerns.
- Assisted visitors and customers to provide directions, answer questions and meet requests.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Improved overall safety by enforcing company policies and regulations among employees and visitors alike.
- Completed detailed incident reports to provide accurate documentation of security events for future reference.
- Provided exceptional customer service to clients, addressing their concerns and maintaining a professional demeanor at all times.
- Prevented escalations in conflicts through effective communication skills and conflict resolution techniques, maintaining a calm environment onsite.
CDL A OTR Driver
JB-HNT
01.2016 - 06.2016
- Ensured timely deliveries by effectively communicating with dispatchers, shippers, and receivers throughout each transport.
- Navigated challenging weather conditions and road hazards with skill, minimizing potential for accidents while ensuring on-time deliveries.
- Established strong working relationships with fellow drivers, dispatchers, maintenance personnel, and other key stakeholders in the transportation process for seamless operations.
- Increased overall safety by conducting thorough pre-trip and post-trip inspections on vehicle equipment and load.
CDL A OTR Driver
SWIFT TRANSPORTATION
05.2013 - 12.2015
- Coordinated closely with dispatchers to address any issues that arose during trips such as schedule changes, breakdowns, or emergency situations.
- Adhered to all federal regulations and company policies, resulting in a clean driving record with no violations or accidents.
- Performed minor repairs on trucks when necessary to minimize downtime during long hauls.
- Promoted a positive company image through courteous interactions with customers, fellow drivers, and the public while on the road.
Host, Trainer, Server, Busser.
Olive Garden Restaurant
01.2010 - 06.2013
- Maintained up-to-date knowledge of menu offerings and special promotions, enabling accurate information sharing with guests.
- Conducted regular inspections of dining areas for cleanliness standards compliance and ongoing maintenance needs.
- Promoted a safe working environment by adhering to safety regulations and proper food handling practices at all times.
- Gathered valuable guest feedback for continuous improvement of services offered within the establishment.
- Established strong rapport with returning customers, fostering loyalty and repeat business for the restaurant.
- Provided attentive service by promptly greeting guests upon arrival and escorting them to their tables.
- Mentored new hires through comprehensive onboarding processes, resulting in well-prepared team members.
Education
Electricians License - undefined
Texas Department of Licensing & Regulations
01.2025
Cert. - ITIL, CompTIA A, Net + Sec
ACI Technical Institute
01.2024
Certificate of Completion/CDL - undefined
Philadelphia Community College
01.2011
Diploma -
Overbrook High School
Philadelphia, Pennsylvania01.2010
Skills
- Product and service sales
- Loss Prevention
- Cash handling
- Point of sale knowledge
- Customer service-orientated
- Complaint resolution
- Time management
- Able to work as a team player
- Exceptional organizational and problem-solving skills
- Strong negotiation skills
- Goal-oriented mindset
- Property valuation
- Market analysis expertise
- Works well independently
- Clean driving record
Timeline
OTR Truck Driver
DELAWARE VALLEY FLORAL GROUP
10.2022 - 06.2023
Realtor Sales Associate
WEICHERT WEST CHESTER OFFICE.
05.2022 - Current
Chauffeur Driver
Z-TRIP.
05.2022 - 09.2024
Yard Driver
FIVE BELOW WERE HOUSE
10.2017 - 01.2018
Temp Driver
CENTERLINE DRIVERS
06.2017 - 01.2018
OTR Truck Driver
C.R.ENGLAND
06.2017 - 06.2017
Unarmed Security Guard
Keystone Freight
06.2016 - 06.2017
CDL A OTR Driver
JB-HNT
01.2016 - 06.2016
CDL A OTR Driver
SWIFT TRANSPORTATION
05.2013 - 12.2015
Professional Class A CDL
Lyft
01.2013 - 05.2025
Host, Trainer, Server, Busser.
Olive Garden Restaurant
01.2010 - 06.2013
Electricians License - undefined
Texas Department of Licensing & Regulations
Cert. - ITIL, CompTIA A, Net + Sec
ACI Technical Institute
Certificate of Completion/CDL - undefined
Philadelphia Community College
Diploma -
Overbrook High School
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