Edward Jackson
Jacksonville,FL
Summary
Using my military skills in the Operations Department while in the U.S. Navy, I have successfully created a clinical system to recover lost equipment revenue and generate an asset of three million dollars yearly. Noticing a historical event needed, I built a case, researched, and generated a report for the administration board, resulting in the annual hospital-wide recognition of African Americans' contribution to medicine. I was consulted annually by the Director of Nursing to review hospital policies that were about to expire or give input on improvements.
Overview
16
16
years of professional experience
Work History
Delivery Driver/Customer Service
Gladwell's Florist
03.2020 - 03.2021
- Deliver and pick up medical records, lab specimens, and medications to and from hospitals and other medical facilities.
- Obtain signatures and payments or arrange for recipients to make payments.
- Record information, such as items received and delivered and recipients' responses to messages
- Receive messages or materials to be delivered and information on recipients, such as names, addresses, telephone numbers, and delivery instructions, communicated via telephone, two-way radio, or in-person.
- Load vehicles with listed goods, ensuring goods are loaded correctly and taking precautions with hazardous goods.
- He complied with truck driving rules and company policies and procedures regarding safe vehicle operations.
- He supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
Material Management Associate - Supply Logistics
Mayo Clinic Hospital
04.2005 - 12.2015
- Received supplies and equipment from the on-site warehouse for the Supply Logistics department
- Staged supplies and equipment in staging areas in the department and throughout the hospital
- Checked for expiration dates and rotated stock
- Ensured electrical safety inspection of equipment is current
- Conducted occasional training with nursing staff on equipment updates and upgrades
- When necessary, I would happily provide input during the nursing staff evaluation of new equipment.
- Also, provides input to the Director of Nursing when evaluating hospital policies needing updated or about to expire,
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
- He has managed global logistics operations, coordinating shipments across multiple countries and regions.
- We generated documentation and information required for customer shipments.
- Proactively address customer concerns regarding delivery timelines or product quality issues, maintaining high levels of satisfaction among clients.
- He has built long-term relationships due to prompt and courteous service.
- They monitored inbound and outbound freight operations to establish timely delivery of packages.
- Coordinated emergency response efforts during natural disasters or other crises, ensuring the timely delivery of critical supplies.
- Passionate about learning and committed to continual improvement.
- He demonstrated respect, friendliness, and willingness to help wherever needed.
- I used strong analytical and problem-solving skills to develop practical solutions for challenging situations.
- Learned and adapted quickly to new technology and software applications.
- I managed time efficiently to complete all tasks within deadlines.
- Excellent communication skills, both verbal and written.
- He participated in team projects, demonstrating an ability to work collaboratively and effectively.
- He assisted with day-to-day operations, working efficiently and productively with all team members.
- I have developed strong communication and organizational skills through working on group projects.
- He cultivated interpersonal skills by building positive relationships with others.
- He exercised leadership capabilities by successfully motivating and inspiring others.
- They demonstrated a high level of initiative and creativity while tackling challenging tasks.
- Tracked orders and notified customers of status or potential delays.
Education
Vocational School Certificate, Editing and Proofreading Made Simple -
LinkedIn Online Learning
Jacksonville, FL02.2024
Vocational School Certificate, Critical Thinking for More Effective Communication -
LinkedIn
Jacksonville, FL02.2024
Vocational School Certificate, The Three Pillars of Effective Communication -
LinkedIn
Jacksonville, FL02.2024
Vocational School Certificate, Learning to Write Marketing Copy -
LinkedIn
Jacksonville, FL02.2024
Vocational School Certificate, Nano Tips for Using Mindfulness to Handle Difficult Conversations -
LinkedIn
Jacksonville, FL02.2024
Vocational School Certificate, Managing a Multigenerational Team -
LinkedIn
Jacksonville, FL02.2024
Vocational School Certificate, Initiating Change as a Leader -
LinkedIn
Jacksonville, FL02.2024
Vocational School Certificate, Career Wellness Nano Tips -
LinkedIn
Jacksonville, FL02.2024
Vocational School Certificate, Thinking Creatively -
LinkedIn
Jacksonville, FL02.2024
Vocational School Certificate, Develop Your Emotional Intelligence -
Alison On-Line
Jacksonville, FL07.2023
1 Year of College or a Technical or Vocational School, Professional Workforce Cert. Series - Business Support Track -
Mayo Clinic Jacksonville
Jacksonville, FL10.2007
Skills
- Commendably administer basic skills, aptitude, and vocational interest tests to ensure trainees will provide quality service and production
- Receive/inspect various equipment and supplies, identify faulty equipment and supplies, and create requisitions for equipment repairs and damaged supplies
- Well-versed in interpersonal relations and a valuable team member on various task forces and administrative committees
- Exercise flexibility, reliability, organization, and current knowledge of the local streets and interstate system
- Believe in a team effort to guarantee customer service satisfaction
- Adept in utilizing assorted computer hardware/software programs and developing programs to enhance work productivity
- Enjoy giving back to the community, utilizing time and talents to develop/implement positive diversification
- I am proficient in disassembling, maintaining, reassembling, and calibrating equipment
- Troubleshoot broken equipment and monitor the electrical safety of units
- Well-versed in utilizing hospital-based software for tracking in-house patient orders and “specialty” beds from outside vendors and using vendor-based websites and other forms of communication to track in-house patient orders
- Coordinate effectively with third-party vendors and freight services
Resume Objective
Ten years plus of professional and technical experience in supply logistics, clinical equipment technician, materials management associate, shipping and receiving clerk/logistics materials handler, seeking to utilize my experience and knowledge working remotely.
Alt Phone
(904) 314-0465
Passionate armature astronomer - star gazing
Member of the Northeast Florida Astronomical Society - Jacksonville. Promote to continuing interest in astronomy and meteorology.
Timeline
Delivery Driver/Customer Service
Gladwell's Florist
03.2020 - 03.2021
Material Management Associate - Supply Logistics
Mayo Clinic Hospital
04.2005 - 12.2015
Vocational School Certificate, Editing and Proofreading Made Simple -
LinkedIn Online Learning
Vocational School Certificate, Critical Thinking for More Effective Communication -
LinkedIn
Vocational School Certificate, The Three Pillars of Effective Communication -
LinkedIn
Vocational School Certificate, Learning to Write Marketing Copy -
LinkedIn
Vocational School Certificate, Nano Tips for Using Mindfulness to Handle Difficult Conversations -
LinkedIn
Vocational School Certificate, Managing a Multigenerational Team -
LinkedIn
Vocational School Certificate, Initiating Change as a Leader -
LinkedIn
Vocational School Certificate, Career Wellness Nano Tips -
LinkedIn
Vocational School Certificate, Thinking Creatively -
LinkedIn
Vocational School Certificate, Develop Your Emotional Intelligence -
Alison On-Line
1 Year of College or a Technical or Vocational School, Professional Workforce Cert. Series - Business Support Track -
Mayo Clinic Jacksonville
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