Edward Jessie
Niagara Falls,NY
Summary
Detail-oriented Quality Control Technician adept at reviewing materials and finished items for compliance with specifications and standards. Skilled in reporting and problem-solving with a history of making a positive impact on operations.
Overview
9
9
years of professional experience
Work History
Quality Control Technician
Alkegen
05.2019 - Current
- Enhanced product quality by conducting comprehensive inspections and identifying defects in a timely manner.
- Implemented process improvements for increased efficiency and reduced waste in quality control procedures.
- Collaborated with production teams to address and resolve quality concerns, improving overall product reliability.
- Conducted thorough root cause analysis for recurring issues, leading to targeted corrective actions and continuous improvement.
- Trained new team members on proper quality control techniques, fostering a culture of excellence within the department.
- Maintained accurate records of all quality control activities, ensuring easy retrieval for audits or management inquiries.
Production Inspector
Precious Plate
03.2016 - 05.2019
- Improved product quality by conducting thorough inspections and identifying defects in the manufacturing process.
- Enhanced production efficiency through meticulous examination of finished goods, ensuring adherence to company standards.
- Reduced waste by promptly addressing any discrepancies in raw materials or finished products during the inspection process.
- Collaborated with production team to implement necessary changes and ensure smooth workflow for improved productivity.
- Maintained accurate records of inspected items, ensuring proper documentation and traceability for future reference.
- Contributed to a safe working environment by adhering to safety protocols and reporting any potential hazards during inspections.
- Recorded inspection and test results on data sheets.
- Followed standard operating procedures for inspections and tests.
Credit Assistant Manager
Rent A Center Warehouse & Retail Store
12.2014 - 03.2016
- Increased client satisfaction by efficiently processing credit applications and conducting thorough background checks.
- Reduced loan delinquency rates through diligent monitoring of credit accounts and timely follow-ups with clients.
- Streamlined the credit approval process by implementing new procedures and collaborating closely with the credit department.
- Enhanced customer service levels by promptly addressing client inquiries, resolving issues, and providing updates on application status.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Education
High School Diploma -
Niagara Falls High School
Niagara Falls, NY06.2009
Skills
- Calibration Standards
- Product Sampling
- Specifications Understanding
- Testing Procedures
- Training abilities
- Attention to detail
- Chemical Handling
- Inventory control
- Decision-making
- Conflict resolution
- Quality assurance
- Product Inspection
Timeline
Quality Control Technician
Alkegen
05.2019 - Current
Production Inspector
Precious Plate
03.2016 - 05.2019
Credit Assistant Manager
Rent A Center Warehouse & Retail Store
12.2014 - 03.2016
High School Diploma -
Niagara Falls High School
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