Summary
Overview
Work History
Education
Skills
Timeline
Generic

Edward Joffrion

FINDLAY,OH

Summary

Proven Belt Technician at Coopertire, adept in troubleshooting and preventive maintenance, enhancing system efficiency by 30%. Skilled in power tool use and fostering team proficiency, I excel in fast-paced environments, ensuring optimal performance and customer satisfaction through innovative solutions and continuous learning.

Overview

22
22
years of professional experience

Work History

Belt Technician

Coopertire
08.2021 - Current
  • Participated in ongoing professional development opportunities to stay current on industry trends and best practices.
  • Coordinated with other departments to ensure seamless integration of conveyor systems within larger projects.
  • Utilized advanced tools and techniques to efficiently troubleshoot conveyor system issues, minimizing operational disruptions.
  • Conducted routine quality checks on completed installations, guaranteeing customer satisfaction and repeat business.
  • Streamlined belt installation processes, ensuring proper alignment and tension for optimal performance.
  • Picked up and delivered orders, stock and supplies.
  • Assisted in training new technicians, sharing knowledge and expertise to improve overall team proficiency.
  • Received and verified incoming parts, materials and supplies.
  • Contributed to the development of standard operating procedures, optimizing belt technician workflows.
  • Identified areas of improvement in existing belt systems through careful analysis of wear patterns leading to proactive maintenance recommendations.
  • Enhanced equipment efficiency with regular maintenance and timely repairs, reducing downtime.
  • Provided exceptional customer service through effective communication and prompt resolution of concerns or complaints.
  • Implemented safety procedures during all tasks, maintaining a secure work environment for all personnel involved.
  • Installed and vulcanized lightweight and heavyweight conveyor belting.
  • Developed strong relationships with key stakeholders such as suppliers providing access to a wide range of conveyor belt materials and components.
  • Collaborated with team members to complete complex projects within strict deadlines, resulting in satisfied clients.
  • Collaborated with manufacturers closely on product selection ensuring compatibility with specific applications.
  • Communicated effectively with clients to diagnose problems and provide appropriate solutions promptly.
  • Detected and reported defective equipment, materials and improper operations or unusual conditions.
  • Adhered strictly to safety regulations during installations, mitigating risks associated with potentially hazardous environments.
  • Leveraged technical expertise to recommend upgrades or modifications that increased overall system effectiveness for clients'' unique needs.
  • Improved conveyor belt performance by conducting thorough inspections and identifying potential issues.
  • Performed precise measurements for accurate belt cutting and splicing, increasing equipment lifespan.
  • Observed prescribed safety rules and regulations and maintained work area in neat and orderly condition.
  • Managed inventory and ordered necessary supplies to maintain adequate stock levels for client needs.
  • Detected and reported defective equipment, damaged materials and conveyor belt code violations to maintain client safety.
  • Observed prescribed safety rules and regulations, maintaining neat and orderly work areas and mitigating occupational hazards.
  • Received and verified incoming parts, materials and supplies, cross-referencing inventories with orders to match parts with complex belt systems.
  • Increased overall lifespan of equipment by following preventive maintenance plans and executing unscheduled repairs.
  • Made routine adjustments to machines depending on use and season.
  • Followed detailed maintenance and operational schedules to complete projects and keep vehicles functioning.
  • Responded immediately to mechanical breakdowns and developed timely repair plan to minimize downtime.
  • Inspected structures, machinery and equipment to determine failure and causes for concern.
  • Provided top quality control to eliminate maintenance downtime.
  • Scheduled vehicle and equipment maintenance to improve longevity and overall equipment functionality.

Hotel Manager

Super 8 Hotel
06.2012 - 05.2020
  • Hired and trained new employees, demonstrating best methods for serving clients and guests.
  • Regularly analyzed guest feedback data to identify and address areas where improvements could be made, resulting in consistently high customer satisfaction ratings.
  • Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
  • Conducted regular staff performance evaluations, identifying areas for improvement and providing constructive feedback.
  • Increased guest satisfaction by implementing innovative customer service initiatives and staff training programs.
  • Established a positive work culture that promoted teamwork, collaboration, and employee morale.
  • Implemented revenue management strategies to maximize room rates, occupancy levels, and overall profitability.
  • Managed hotel operations for seamless functioning, ensuring high levels of efficiency and guest satisfaction.
  • Monitored safety procedures to ensure a secure environment for both guests and employees.
  • Developed and implemented marketing strategies to promote hotel services.
  • Ensured compliance with all local, state, and federal regulations related to hotel operations and licensing requirements.
  • Greeted and assisted guests by gathering information pertaining to reservations or requests.
  • Developed and implemented strategies to optimize operational efficiency and maximize profits.
  • Booked large groups for weddings, seminars, conferences, and other events, providing best available room rates.
  • Provided services efficiently and with high level of accuracy.
  • Organized staff training sessions on topics such as effective communication skills, conflict resolution techniques, time management tips.
  • Developed strong partnerships with local businesses to create exclusive offers and packages for hotel guests.
  • Increased customer service ratings through personable service.
  • Enhanced the hotel''s online presence through targeted marketing campaigns and social media engagement.
  • Streamlined check-in/check-out processes by introducing new technology solutions, reducing wait times for guests.
  • Analyzed and evaluated business data to identify opportunities for improvement.
  • Monitored and evaluated performance of personnel to confirm compliance with standards.
  • Maintained strict adherence to budgetary guidelines while allocating resources effectively across departments.
  • Developed comprehensive emergency response plans to prioritize safety during crisis situations.
  • Reduced operating expenses by negotiating with vendors and optimizing resource management.
  • Coordinated renovations projects, minimizing disruptions to guests while improving the overall aesthetic of the property.
  • Supervised team of Number front desk agents and helped to resolve issues arising during shifts.
  • Implemented successful strategies to increase customer satisfaction.
  • Planned and executed marketing activities to improve property brand and increase revenue.
  • Assisted with development and distribution of marketing materials for facility.

Satellite Installation Technician

DIRECTV
04.2007 - 06.2010
  • Enhanced system performance for clients by conducting thorough diagnostics and troubleshooting of satellite equipment.
  • Collaborated with team members to streamline processes, optimizing overall productivity.
  • Consistently met deadlines under pressure while maintaining high-quality workmanship standards in a fast-paced environment.
  • Maximized customer satisfaction by addressing questions and concerns promptly during installations.
  • Reduced service call-backs through meticulous installation procedures and attention to detail.
  • Provided clear instruction on system operation to clients, ensuring they understood how to utilize their new satellite equipment effectively.
  • Assisted in training new technicians, sharing best practices and techniques for successful installations.
  • Adhered to industry safety standards while working at heights, minimizing risk of accidents during installations.
  • Stayed up-to-date with the latest technology advancements in the satellite industry, applying new knowledge to daily tasks as appropriate.
  • Utilized proper tools and equipment for each job, maintaining a well-organized work vehicle for efficiency purposes.
  • Maintained optimal signal strength for customers with precise dish alignment and positioning.
  • Conducted regular maintenance checks on satellite systems, ensuring consistent reliability for customers.
  • Coordinated efficiently with dispatchers to ensure smooth scheduling of appointments and maximization of daily workload.
  • Ensured timely completion of projects by managing work schedules effectively.
  • Kept detailed daily progress notes in Software, noting reasons for issues.
  • Troubleshot and diagnosed issues in order to determine appropriate repair procedures.
  • Fed cables through access holes, attics and floor spaces.
  • Routed home visits using Software and quickly adapted routes based on changing weather and construction to stay on schedule.
  • Installed wiring, cabling and networking hardware on customer premises.
  • Calibrated newly installed and repaired equipment according to customer requirements and package plans.
  • Installed and configured new devices and system components.
  • Read blueprints and schematics to correctly place equipment.
  • Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
  • Performed preventive maintenance of telecommunications equipment.

School Bus Driver

Clark County Public Schools
02.2002 - 06.2006
  • Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
  • Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
  • Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
  • Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
  • Enhanced student safety by strictly adhering to bus routes and schedules, as well as enforcing established behavior guidelines.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Ensured proper bus equipment functionality through regular checks of lights, signals, mirrors, brakes, tires, and other essential components.
  • Complied with all relevant state and federal regulations regarding school transportation services, ensuring the safety and well-being of students at all times.
  • Obeyed federal, State and local traffic laws and regulations to enable safe transportation outcomes for participants.
  • Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
  • Demonstrated strict adherence to safety regulations and traffic laws to safeguard passengers.
  • Adapted quickly to unexpected situations such as road closures or detours while maintaining composure under pressure to ensure timely arrivals at destinations.
  • Reported vehicle maintenance and repair issues to appropriate personnel for timely resolution.
  • Assisted in emergency preparedness drills, demonstrating appropriate evacuation procedures to students and staff members.
  • Upheld high standards of cleanliness for the school bus interior by performing regular cleaning tasks after each trip.

Education

GED -

CCSN
Las Vegas, NV
05.2002

Skills

  • Power tool proficiency
  • Continuous learning mindset
  • Hand tool expertise
  • Troubleshooting expertise
  • Safety Regulations Adherence
  • Quality control measures
  • Equipment Calibration
  • Preventive maintenance knowledge
  • Technical documentation comprehension
  • Hand-tool proficiency
  • System diagnostics
  • Mechanical Aptitude
  • Electrical knowledge
  • Seasonal maintenance
  • Chemical Handling
  • Complete repair services
  • Preventive Maintenance
  • Equipment Repair
  • Component inspection

Timeline

Belt Technician

Coopertire
08.2021 - Current

Hotel Manager

Super 8 Hotel
06.2012 - 05.2020

Satellite Installation Technician

DIRECTV
04.2007 - 06.2010

School Bus Driver

Clark County Public Schools
02.2002 - 06.2006

GED -

CCSN

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Edward Joffrion