Edward Jones
North Richland Hills,TX
Summary
Well-qualified property manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Responsible Property Manager committed to ensuring safe and comfortable environment for renters.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Property Manager
Scotty's Thrifty Storage
05.2018 - Current
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- successfully oversaw rental agreements, ensuring prompt rent payments and resolving any rental and property issues
efficiently. Additionally, I effectively executed marketing strategies, resulting in increased occupancy rates and
improved customer satisfaction. - Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Kept properties in compliance with local, state and federal regulations.
Owner
Triple G On Line Auctions
01.2011 - Current
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting and financial reporting.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
- Promoted business via social media to generate leads and maximize brand identity.
Customer Care Driver For Handicap City Bus
City Of Ft .Worth Handicap Bus (MITS BUS)
03.2006 - 07.2012
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
- Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
- Maintained accurate delivery records, ensuring all packages were accounted for and delivered to correct recipients.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Handled handicap customers with full care, and all needs during transit period.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
Education
High School Diploma -
Raytown High School
Raytown, MO05.1970
High School Diploma -
Raytown South High School
Raytown, MO05.1970
Skills
- Vendor Management
- Property Management
- Grounds Maintenance
- Tenant Relations
- Database Management
- Compliance Monitoring
- Maintenance Scheduling
- Payment Collection
- Apartment Maintenance
- Maintenance Knowledge
- Entrepreneurial
- Property Tours and Inspections
- Preparing Property Agreements
- Property Accountability
- Tenant and Eviction Laws
- Building Operations
- Preventive Maintenance
- Customer Service-Focused
- Exceptional Oral and Written Communication Skills
- Adaptable
- Valid Edward Jones Driver's License
- Conflict Resolution
- Customer Service
- Marketing and Advertising
- Computer Proficiency
- Problem Solving
- Property Inspections
- Eviction Procedures
- Decision Making
- Organizational Skills
- Rent Collection
- Attention to Detail
- Property Management Expertise
- Time Management
- Project Management
- Occupancy Management
- Maintenance Coordination
- Dispute Handling
- Deposits Management
- Codes Compliance
- Vacancy Marketing
- Repair Planning
- Client Relations
- Data Entry
- Rent Pricing Optimization
- Security Management and Enhancement
- Decision-Making
- Financial Reporting
- Customer Relations
- Sales and Marketing
Military
Proud to have served in the United States Army for six year in communications with a honorable discharge
Timeline
Property Manager
Scotty's Thrifty Storage
05.2018 - Current
Owner
Triple G On Line Auctions
01.2011 - Current
Customer Care Driver For Handicap City Bus
City Of Ft .Worth Handicap Bus (MITS BUS)
03.2006 - 07.2012
High School Diploma -
Raytown High School
High School Diploma -
Raytown South High School
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