Edward J. Perry III

• Oversees the general operations of the facility to assure appropriate, high-quality clinical care, as well as excellent operational support in non-clinical areas. Drove high-quality resident care and satisfaction, maintaining a CMS 5-star facility rating. Achieved consistently strong outcomes with only four low-level health deficiencies (four total DOH deficiencies) over 24 months, while sustaining resident satisfaction at 85% or higher.
• Collaborates with the Director of Finance and all department managers to develop an annual budget that assures financial viability and an appropriate contribution to RGHS’s financial plan. Delivered a $1.1M favorable budget variance through strategic cost management and revenue optimization.
• Reviews and reassesses policies and procedures with other administrative personnel and implements any new policies that are deemed necessary to ensure operational effectiveness of the facility. Partnered with nursing leadership to establish daily clinical review processes focused on the early identification of condition changes, timely clinical interventions, and the reduction of avoidable hospital transfers.
Ensures that the organizational structure supports the goals of the facility.

• Provides expert consultation on nursing home objectives; participates in system efforts focused on nursing home initiatives. Developed and provided nursing home admission guidelines to enhance hospital throughput and reduce discharge delays.

• Fosters an environment that encourages the full participation of leaders and employees in providing a resident-centered atmosphere. Led a cultural transformation that increased employee satisfaction scores on the Peakon survey from 6.4 to 7.0, while reducing agency staffing reliance by 34 FTEs.
• Reports regularly to the Board of Directors and to the Board Quality Committee on quality improvement activities, DOH surveys, resident satisfaction results, and operational issues impacting resident care.
• Maintains accessibility for residents, families, and employees to help resolve problems, answer questions, listen to concerns, and promote the facility’s focus on resident satisfaction.
• Works with managers of the facility and others within the RRH family to develop informational strategies, programs and materials to educate the community, physicians, referral sources and others about programs and services offered at the facility. Collaborated with admissions staff to develop partnerships with local and statewide hospitals, effectively marketing the specialty ventilator unit, and driving a 50% increase in ventilator patient census.
• Responsible for the oversight and approval of all facility contracts, position requests, and capital requests.
• Responsible for assuring compliance with applicable federal and state regulations. As primary contact, coordinates the facility’s response to all federal and state regulatory issues in collaboration with the Director of Quality.
•Provides feedback to department managers about performance and, where appropriate, takes corrective action.
• Participates in strategic planning and goal-setting initiatives.

• Advocates for community relationships.

• Ensured compliance with all state and federal regulations. Assumed leadership of the facility with a 2-star CMS rating, and elevated it to a 5-star overall rating within 18 months, including 5 stars in Quality Measures. Concluded tenure with a deficiency-free Department of Health survey.
• Navigated the nursing department through the COVID-19 crisis, ensuring compliance with rigorous infection control standards. Led the team to a perfect record, achieving zero deficiencies across nine Department of Health surveys during an 18-month period.
• Overall, nurse staffing, staff training and development, and management of personnel in the Nursing Services Department of a residential health care facility. Achieved an annualized nursing turnover rate of 37%, reflecting effective retention strategies and workforce management.
• Quality of nursing care assessment, planning, documentation and provision of services to residents
• Coordination of medical and pharmaceutical services in cooperation with the Medical Director, Pharmacy Consultant and Major Vendor Pharmacy
• Proper placement for care of residents, determined in cooperation with facility staff and Attending Physician
• Coordination of inter-disciplinary health care services for residents that are provided by facility staff, other service providers, and consultants
• Participation and promotion of Quality Management activities and programs for ongoing improvement in nursing services to the facility

• Verified documentation against compliance standards and communicated deficiencies to resolve issues.
• Assisted with the development of training programs for staff members on regulatory matters.
• Created and managed action plans to mitigate audit discoveries and compliance concerns.
• Enforced regulatory policies and procedures across different teams and programs.
• Formulated recommendations for corrective action following identification of any non-compliant activities.
• Supported internal and external auditing teams conducting impartial compliance reviews.
• Developed systems to track and monitor compliance with regulatory requirements and internal policies.
• Established working relationships with regulatory agencies.
• Investigated complaints received from customers or other stakeholders about possible non-compliance.
• Developed and implemented strategies necessary for minimizing risk of non-compliance.
• Conducted reviews to foster ongoing compliance with federal and local regulations.
• Investigated reported and identified compliance issues against accepted standards.
• Monitored industry trends, changes in legislation, and new regulatory requirements.
• Collaborated with other departments within the organization to ensure compliance standards were met.
• Contributed innovative ideas and solutions to enhance team performance and outcomes.