Accomplished Manager with over 24 years of experience in Marketing, Merchandising and Sales. Excellent reputation for resolving problems and improving customer satisfaction. Diligent in building and retaining accounts by providing support and attentive service. Expertise in marketing strategies, product promotion and merchandising to achieve penetration.
· Develop merchandising strategy to efficiently move store inventory.
· Utilize company merchandising standards to increase customer traffic and product exposure.
· Resolve problems, improved operations and provided exceptional service.
· Presented store update suggestions and layouts to owners and decision makers.
· Prepared, presented and maintained appropriate stock levels, in conjunction with Account Managers to promote product availability to customers,
· Interpreted client’s needs and introduced services to fit specific requirements.
· Maintained knowledge of current sales and goals for each new product, quality compliance and customer experience.
· Merchandise new stock to appeal to customers, grab attention and drive sales.
· Worked with Account Managers to ensure proper stock orders and managed inventory levels.
· Traveled the market, visited customers to see their needs and to best access merchandising levels.
· Held daily meetings at the start of each shift with employees to discuss strategic goals and tactics to keep in mind to achieve daily sales quota.
· Delegating work tasks and delegating sales productivity.
· Recruited, trained and scheduled employees.