Edward Lagunas
Fullerton,CA
Summary
Detail-oriented HVAC technician versed in troubleshooting and repairing heating, ventilation and air conditioning equipment. Skilled at identifying problems and clearly explaining issues to clients- along with providing solutions to optimize efficiency and prolong system lifespan.
Overview
6
6
years of professional experience
1
1
Certification
Work History
HVAC Technician
Service Champions Heating And Air Conditioning
2021.06 - Current
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
- Developed strong relationships with clients through exceptional communication skills, leading to repeat business opportunities.
- Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
- Helped sales team complete sales and finalize process.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Server
Morningside Of Fullerton
2018.01 - 2021.06
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
HVAC/R Technology - HVACR
Brownson Technical School
Anaheim, CA09.2020
High School Diploma -
Sonora High School
La Habra, CA05.2019
Skills
- HVAC System Operation and Maintenance
- System Efficiency and Performance
- Diagnose and Repair Residential HVAC Equipment
- Brazing/Soldering
- Build and Improve Client Relations
- HVAC-Related Sales
Certification
- EPA Universal Certified 608 and R-410A
- OSHA (10 Hour Card
- NATE Core
- HVAC Excellence Air Conditioning
- HVAC Excellence Electrical
Timeline
HVAC Technician
Service Champions Heating And Air Conditioning
2021.06 - Current
Server
Morningside Of Fullerton
2018.01 - 2021.06
HVAC/R Technology - HVACR
Brownson Technical School
High School Diploma -
Sonora High School
- EPA Universal Certified 608 and R-410A
- OSHA (10 Hour Card
- NATE Core
- HVAC Excellence Air Conditioning
- HVAC Excellence Electrical
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