Summary
Overview
Work History
Education
Skills
Timeline
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Edward Lanier

Fort Mill,SC

Summary

IT professional with strong background in providing comprehensive technical support and innovative solutions. Known for effective collaboration and achieving desired results in dynamic environments. Reliable team player skilled in problem-solving and adapting to evolving technology needs.

Overview

8
8
years of professional experience

Work History

Delivery Driver

Amazon
05.2024 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Loaded truck and properly secured items to prevent damage for deliveries.

Cook

Chipotle
11.2022 - 05.2024
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.

Information Technology Equipment Custodian

United States Air Force, USAF
01.2020 - 10.2022
  • Managed inventory of computer equipment, standardizing hardware configurations for ease of maintenance and scalability.
  • Installed, configured, tested and maintained operating systems, application software, and system management tools.
  • Improved IT system performance by implementing proactive maintenance processes and timely upgrades.
  • Reduced downtime by quickly diagnosing and resolving hardware, software, and network issues.
  • Configured hardware, devices, and software to set up work stations for employees.

Paralegal Supervisor

United States Air Force, USAF
10.2016 - 10.2022
  • Optimized case organization by maintaining an efficient electronic filing system, allowing for easy access to critical information when needed.
  • Spearheaded continuing education initiatives for the paralegal team, enhancing overall skill sets and industry knowledge.
  • Streamlined research methods for optimal results, adopting advanced legal databases and search techniques.
  • Assisted attorneys in preparing persuasive motions and briefs by providing thorough research assistance and strategic insight from a paralegal perspective.
  • Evaluated paralegal performance regularly through fair assessments based on clear expectations and performance standards.

Education

Bachelor of Science - Cybersecurity

Purdue University
West Lafayette, IN
05-2027

Associate of Science - Paralegal Studies

Community College of The Air Force
Montgomery, AL
12-2021

Skills

  • IT asset management
  • Software installation
  • VPN configuration
  • IT documentation
  • Hardware diagnostics
  • VoIP systems
  • Desktop deployment
  • Customer service
  • Technical issues analysis
  • Issue troubleshooting

Timeline

Delivery Driver

Amazon
05.2024 - Current

Cook

Chipotle
11.2022 - 05.2024

Information Technology Equipment Custodian

United States Air Force, USAF
01.2020 - 10.2022

Paralegal Supervisor

United States Air Force, USAF
10.2016 - 10.2022

Bachelor of Science - Cybersecurity

Purdue University

Associate of Science - Paralegal Studies

Community College of The Air Force

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Edward Lanier